Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 9,879 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,879 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

paul.ryan@webuybooks.co.uk

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The collection of my books was very handy and went well and as soon as my book were received the money was paid into my bank very quickly. I would definitely use Webuybooks again.”

Helpful Report

Posted 1 month ago

“A nice and easy service to use. Scanning each book easy and quick. Like the search box too if no ISBN. Have had no issues will continue to use.”

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Posted 1 month ago

“Easy to use system of selling books. Staff are helpful if a 'phone enquiry is made. Good concept and I'm pleased with my dealings with the company”

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Posted 1 month ago

“Excellent company, simple system and great way to repurpose unwanted books and make a little money along the way”

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Posted 1 month ago

“Whilst not paying the best prices on most items. they are quick to deal with andqueries dealt with swiftly”

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Posted 1 month ago

“Efficient and easy to use service. Reasonable prices paid.”

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Posted 1 month ago

“Very easy process, receipt emails and payments come through very efficiently.”

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Posted 1 month ago

“I sold some books a few weeks ago but had trouble with a label so an advisor sorted it out and sent me 2 by email so that was sorted. But was disappointed that one book I sent was rejected even though it was accepted on the web site.”

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Posted 1 month ago

“Very easy to use & very prompt to make payment.”

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Posted 1 month ago

“Recently sold CDs via the app. Very quick and easy. Good communication letting me know items had arrived and prompt payment. Perfect way to de-clutter.”

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Posted 1 month ago

“Quick and easy to set up and use. Very happy with the price received and please that they are being recycled.”

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Posted 1 month ago

“Fast easy to use website, I had my boxes collected by Royal Mail”

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Posted 1 month ago

“Great service, quick, efficient and professional service. I can highly recommend”

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Posted 1 month ago

“We had quite a lot of books to scan and ended up with over 90 items that were accepted. One of the problems is the transportation - the number of boxes expected by WBB and the number of boxes we had used. I was told that I should have used bigger boxes and that the expected weight per box was 20kg. I could not do that because I have no larger boxes and I would have not been able to lift them anyway. I appreciate the extra cost incurred by WBB but could do nothing to resolve the problem. My solution for the future is to send in smaller numbers even though I will not get the bonus for reaching certain amounts.”

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Posted 1 month ago

“Very good service, and the prompt payment is very helpful - an easy and streamlined way of sending books on to their next life with new readers.”

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Posted 1 month ago

“So easy to use and quick with payment”

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Posted 1 month ago

“A simple process, but many of the books I scanned were only worth 10p or were not recognised. By the time I had found sufficient books to make up the minimum batch I had to spread them across three boxes and then it was a scrabble to find any that had lids or sealed well enough to be collected by Royal Mail. I was left feeling a little 'in limbo' as I did not see the postie actually stick the labels onto the boxes, although he did arrive at our front door with them he took the boxes away before sticking the labels on. It took a couple of days for the money to arrive in my bank account once they had arrived at WeBuyBooks, having accepted the quote before sending my books off. The questionaire below is a little misleading as it refers to 'delivery' when it was a collection, and I do not know if the parcels were damaged on arrival as I did not witness their delivery!”

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Posted 1 month ago

“Really easy to use WBB, they offer slightly less than WOB but the process is so much quicker and also they don’t muck you around like wob does with “quality grades” and lying about whether books were received or not. In the end you have to weigh up how much you make vs doing a boot fair, when you haven’t got a car anyway, it’s a no-brainer!”

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Posted 1 month ago

“Easy to use website, process of arranging collection was straightforward, payment was fast.”

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Posted 1 month ago

“Easy to use. Fast payment. Would not use another service.”

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Posted 1 month ago

Webuybooks is rated 4.7 based on 9,879 reviews