Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 9,636 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,636 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

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“Good way of recycling books to good to throw away”

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Posted 3 weeks ago

“Easy to use website and good prices offered for my books, better than an alternative website. Parcel collection a welcome option and time to payout was good.”

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Posted 3 weeks ago

“Had previously really good experiences with WeBuyBooks. They are more flexible with the books they'll accept than other providers (e.g. accepting some writing and ex-library books). Ive preferred them over other providers as ive taken comfort in being able to collect rejected books of i chose to. The last time, however, i was told that the items had been disposed of as their value was under £3. This wasn't in the FAQ but apparently in the the T&Cs. Im not sure when this came in as they didnt respond to my query. I am likely to use them again as they offer some decent prices (relatively) but it's just making me think twice about what I send now.”

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Posted 3 weeks ago

“Great service from start to finish and paid very promptly.”

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Posted 3 weeks ago

“Very easy to use app. Good prices paid. Simply process for sending”

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Posted 3 weeks ago

“Eventually the books arrived at the we buy books address . It seemed to take evri 2 and a half weeks to deliver them . I almost received the book amount they refused a few books .I more or less got the money straight after.”

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Posted 3 weeks ago

“While the process was very easy, from getting a price, sending the books and getting the cash. The prices offered seemed low, and many books were rejected. I feel if they offer low prices they should accept more books and i get the choice to accept or reject”

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Posted 4 weeks ago

“Very simple process and paid promptly. Excellent service.”

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Posted 4 weeks ago

“Always very good and quick and easy to use. Money is paid quickly too. What a good book buying and selling site should be! yup, totally enjoy using this site.”

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Posted 4 weeks ago

“Great Service! Thank you”

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Posted 4 weeks ago

“Very easy to scan books and send them off. Once parcel was sent just seemed a while before I heard the parcel had arrived and been processed. Money paid in very quickly.”

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Posted 1 month ago

“Happy to recommend. The app is particularly user friendly compared to others.”

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Posted 1 month ago

“Didn't pay out on a lot of the expensive books, but almost all the cheap ones they accepted. Payment was far lower than the basket price”

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Posted 1 month ago

“Amazing service”

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Posted 1 month ago

“Easy to use. Prompt payment”

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Posted 1 month ago

“As usual a quick turn around, with prompt payment. Excellent service.”

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Posted 1 month ago

“Excellent service. Customer service team very helpful on the phone”

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Posted 1 month ago

“Really impressed with yr quick response to loaded numbers up to yr system as to which books you will Accept and those you don’t . However I would like to know why some books don’t make the grade ? And old books too”

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Posted 1 month ago

“A very straightforward process. No issues and a quick payout too. The hardest bit was finding the right sized box 😀 Will use again and recommend to friends and family”

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Posted 1 month ago

“Sold our books through webuybooks. We accepted the quote for our pile of books and shipped via their courier, Evri. Three weeks later, we contacted webuybooks as the status of our books was still in transit. It appear Evri have lost the parcel of books. Webuybooks honoured their price and paid us. This might not seem a good story, but from my perspective Webuybook honoured their end of the deal. They were easy to contact, easy to communicate with and came to a decision quickly - unlike some other online sellers I could name with four letters.”

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Posted 1 month ago

Webuybooks is rated 4.7 based on 9,636 reviews