Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 10,042 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 10,042 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Email:

paul.ryan@webuybooks.co.uk

Write Your review

Tell us how Webuybooks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very efficient and satisfactory transaction fair grading of bbooks submitted thankyou”

Helpful Report

Posted 1 month ago

“Quick and easy to use - love the fact that they keep an inventory of all items and proposed costs, and updates by email on process at each stage. Have used 5 times so far and will use again.”

Helpful Report

Posted 1 month ago

“Easy to scan and send, but there must be some logistics issues because I had to chase several times to understand if the books had been received and then to request payment. Despite that, I am still getting emails saying "don't forget to send your books to us!" even though I have, and have been paid.”

Helpful Report

Posted 1 month ago

“I like the way they email pictures of the books they have bought in the order. It helps to show me what I sent in case there is any query.”

Helpful Report

Posted 1 month ago

“Easy to use website, easy to post, Payment processed quickly”

Helpful Report

Posted 1 month ago

“I received an offer which I accepted, then received an email at a much lower price indicating books had not been received. I wrote to WeBuyBooks to check how many boxes had been received but no response to my query. Poor customer service response on this occasion. Disappointing amount for work involved in sending books to them.”

Helpful Report

Posted 1 month ago

“Found the website and noticed they take more specialist types of books. This helped us sell some that belonged to our Mum’s late husband,”

Helpful Report

Posted 1 month ago

“I sold a number of CDs here recently, and before that several shipments of books. It used to be that if the quality of a book was insufficient, they would note it and explain why. Now you have to go and hunt down what they said they would pay, check the amount they gave you and then wait to speak to a customer service agent to find out why. They for some reason went from being being deliberately transparent to hiding the fact that rejected items, and making you do a lot of legwork to find out why. I'm now trading with one of their competitors instead.”

Helpful Report

Posted 1 month ago

“i have recently started to use Webuybooks to shift loads of books and dvds prior to a big house move. The app is incredibly easy to use and payment sorted quickly. Thoroughly recommend this site.”

Helpful Report

Posted 1 month ago

“Super easy app and no quibble payment.Excellent service.”

Helpful Report

Posted 1 month ago

“Easy to use: scanned books into the webpage, got a price. Boxed them up and arranged a collection. Cheque arrived for the agreed amount 2 weeks later. It’s a great way to recycle books and earn a little bit of money. No complaints and would recommend. Just make sure your books are in a decent condition and I don’t think you’d have any issues getting your agreed price.”

Helpful Report

Posted 1 month ago

“Really simple process to scan your books in and get an offer. Pop to the local post office and get money in your bank account a week later. Great service.”

Helpful Report

Posted 1 month ago

“Great service”

Helpful Report

Posted 1 month ago

“Quick and easy process. Money gained was quickly paid into my bank account.”

Helpful Report

Posted 1 month ago

“This is such an easy process. The hardest thing was to find a box for the books. They were taken to a shop nearby . Accepted with the QR code. A cheque arrived quickly. No problem. Just how we like it. We were having a clear out . This helped alot.”

Helpful Report

Posted 1 month ago

“Excellent service. Very easy to use. Paid quickly. No complaints.”

Helpful Report

Posted 1 month ago

“I found the service very useful and straight forward to use. I was suprised however to be told 2 books were recycled due to water damage. Ive never had any water in or around my book cases, one book had barely been opened. The books were fine when I put them into the box and when I raised a concern about this I was told the box showed no sign of water ingress so it is a mystery to me how this happened. Just a bit concerning.”

Helpful Report

Posted 1 month ago

“Once you've downloaded the app it's easy to use and scan your books and CDs...the process is easy to follow , the boxes were collected by royal mail and money was paid into my account within 10days....good service all round.”

Helpful Report

Posted 1 month ago

“It can take a lot of books to reach the minimum sale. However once processed the payment has come through reasonably quickly.”

Helpful Report

Posted 1 month ago

“Very fussy about books that will be accepted and most books attract a minimal price, often pence. It is not like the adverts where it seems like every book might be worth a few pounds and all are accepted. Having said that if you have books to get rid off it is a convenient way of doing so and making a little money, the emphasis being on a 'little.' The collection option with Royal Mail worked fine although confused why I was sent packaging labels that I used and then the post woman brought some as well! From WeBuyBooks receiving my parcel to payment was about a week, longer than I had expected and no explanation as to why. Again the advertising suggests payment is made same date the books are received; this was not my experience.”

Helpful Report

Posted 1 month ago

Webuybooks is rated 4.7 based on 10,042 reviews