Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 9,746 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,746 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and efficient. Although the process of reviewing and paying took quite a while!”

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Posted 2 months ago

“I delivered books to the WBB goods inward department. It took two weeks and t,here phone calls to obtain payment. On the third phone call I was told that there was no record of my other two calls and that the books were stuck in goods in. Not a good transaction!”

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Posted 2 months ago

“I have been using Webuybooks many times and would recommend to anyone wanting to sell their unwanted books because of their good offers. Thank you 😊”

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Posted 2 months ago

“Very helpful from the very start to the end of the transaction. I will be looking to using Webuybooks again.”

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Posted 2 months ago

“Easy process, very smooth sale”

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Posted 2 months ago

“Fantastic service app works like a dream, payments swift and postage couldn't be simpler”

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Posted 2 months ago

“The service is excellent.”

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Posted 2 months ago

“Quick collection. Quick payment process. No issues etc etc”

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Posted 2 months ago

“A very simple process. I used to work for a charity inundated with books, this is actually a more responsible way of passing on books that are actually wanted and not creating a waste disposal fee burden to a charity.”

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Posted 2 months ago

“They are very help when I had an issue when they it happened. For example evri lost a box of books.”

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Posted 2 months ago

“I've sold many batches of books to WeBuyBooks since Easter 2025. I've found their buying process easy to navigate, with a quick payment turnaround whether I've dispatched the boxes via the post office or via a collection by a royal mail courier. (The courier is usually our friendly post man.) WeBuyBooks have always kept me up-to-date at each stage of their buying process, which is greatly appreciated. I would recommend selling your books with WeBuyBooks.”

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Posted 2 months ago

“Great way to sell books you no longer need. Whole process is so easy from start to finish.”

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Posted 2 months ago

“As soon I discovered about Webuybooks my Carer leapt into action. The wrapping up of my books which I had read was done and in a very short time I received payment. The whole operation was quick and efficient. I have some more books to send . I am telling others how easy it is so I hope, in due course more books will be heading in your direction.”

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Posted 2 months ago

“Sold a number of books, easy to sell & use the app, money was transferred quickly, excellent service.”

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Posted 2 months ago

“My recent offer contained several large and heavy books. Therefore I packaged them into 2 boxes. I was sent one QR code and when I requested a second one I received a patronising reply about using one box that I could 'get from a supermarket'. When I pointed out that the boxes weighed 8 kg and nearly 9kg (therefore over the 15kg weight limit) the response was that i would receive an 'extra label on this occasion as a gesture of goodwill', After, over 5 years of dealing with your business, I was insusulted and annoyed as it suggested that I didn't know what I was doing”

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Posted 2 months ago

“the £7 .50 limit on parcels results in heavier boxes to send as most valuations are average at 15 p per book, which is dissapointing evri delivery service is pathetic, i shouldnt have t chase parcels that are taking 3 weeks to be delivered, its not even christmas overall the sevice is poor”

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Posted 2 months ago

“Good communication. Prompt payment”

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Posted 2 months ago

“Very easy and straightforward to use, will be using again in the future”

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Posted 2 months ago

“Simple process to select books and post. Good to recycle old books.”

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Posted 2 months ago

“Although there appeared to be some delay in my package of books arriving at Webuybooks, they honoured the offer price for my books and credited me anyway. Excellent customer service.”

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Posted 3 months ago

Webuybooks is rated 4.7 based on 9,746 reviews