Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 9,639 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,639 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to chase up the payment after 10 days of books still being en route. I got paid after contacting the company but it's the 2nd time during my dealings with this company”

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Posted 10 months ago

“Very good customer service !”

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Posted 10 months ago

“I have found this is a great way to move my books instead of just throwing them away. It means that they can be read by others. It is very easy to do .”

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Posted 10 months ago

“WeBuyBooks are an efficient and trustworthy company to deal with. I used their app and got a load of dosh for books I never looked at and would never re-read. Yes, if I had sold each book on eBay separately I may have got more money, but it would also have involved a lot more hassle and hard work. Recommended.”

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Posted 10 months ago

“A good service”

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Posted 10 months ago

“I love using this company. The whole process is really easy and they pay quickly.”

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Posted 10 months ago

“A very good service to help pass books on”

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Posted 10 months ago

“So user-friendly, and an easy way to both de-clutter and earn a few pounds simultaneously!”

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Posted 10 months ago

“Very good, I'dlike acknowledgement that the books have been rweceived from the carrier”

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Posted 10 months ago

“We buy books doesn’t mean this cos there’s a hell of lot of books they don’t buy. I won’t be using them again it was a hassle, finding the correct box, it wasn’t quick or easy,”

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Posted 10 months ago

“Very easy to download app, scan items and post to Webuybooks and money was in my account very quickly. Couldn’t be simpler.”

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Posted 10 months ago

“The Webuybooks app works very well. The disappointment was Evri. They failed to collect my three parcels as requested. It was difficult to contact them and get any sense out of them. I requested a phone call from Evri but didn’t receive them. I then requested an email and received a message telling me that the problem was that the parcels had not left the sender - which was me! So I contacted Webuybooks to change to a drop off at a local Co-op. Evri contacted me a few days later to apologise and rearranged the collection for a future date. I replied asking them to cancel the collection as it was no longer needed, but some unfortunate Evri driver visited my house needlessly on two successive days when I wasn’t there.”

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Posted 10 months ago

“A very good service for selling unwanted books.”

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Posted 10 months ago

“Smooth service, collected and paid promptly. 15 pence for some of the books seemed a little cheap, so I sent some of them to the charity shop instead. Happy overall.”

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Posted 10 months ago

“Great service, great team. Smooth transaction in payment.”

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Posted 10 months ago

“No probs at all with transaction.”

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Posted 10 months ago

“An excellent service though when they rarely offer more than 15p a book it takes time to reach the minimum of £5”

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Posted 10 months ago

“I've sent some books to them one of which was an unwonted birthday present ( so the book was new ) and after about a week I got an email saying that due to water Damage they would cut almost £5 from a deal agreed with me. I dropped of the box in a perfect state. There was no damage to it. I think this is their way of scamming people from what they should be paying. Absolutely disgraceful. Massive scam !”

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Posted 10 months ago

“Excellent to trade with Webuybooks, thanks, will carry on doing more trades”

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Posted 10 months ago

“Easy to upload book details and arrange postage using the print off label. I was able to track my parcel back to the company and then I was notified that they'd received my parcel and were assessing my books. Once they assessed the books, they notified me that I would receive my payment which arrived soon after.”

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Posted 10 months ago

Webuybooks is rated 4.7 based on 9,639 reviews