Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 10,048 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 10,048 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

paul.ryan@webuybooks.co.uk

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

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“I have been clearing out my Dad's house as he has moved into a nursing home. I downloaded several apps, but yours gave a significantly better pay out compared to the others. Easy to use, simple return system and prompt pay out”

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Posted 1 year ago

“App was very easy to use and the money was paid very quickly”

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Posted 1 year ago

“Smooth process in selling my books. Easy way to post them at a local postage box and received payment within 10 days”

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Posted 1 year ago

“disappointed in prices given for hard back books especially when in very good condition is there no way of upping your price once you have received them?”

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Posted 1 year ago

“Another smooth transaction, thank you!”

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Posted 1 year ago

“Easy to use, good prices.”

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Posted 1 year ago

“a book i sent to be sold, was not sold but not returned. i would have liked the opportunity to have it returned. i had no way of knowing you were not going to sell this book as you accepted it. otherwise easy to use the website and efficient.”

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Posted 1 year ago

“Often waiting acouple of weeks for paymentwhen trading in books. This may be due to delays in transprt of parcel via Inbox locker courier.”

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Posted 1 year ago

“Found the services easy to use. Thank you.”

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Posted 1 year ago

“First time I used WBB all went fine apart from time it took for payment to arrive which was two weeks. The second time all happened in a week so big improvement.”

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Posted 1 year ago

“I had a few problems with using the We Buy Books app: 1) it’s very awkward to enter the ISBN manually on a phone - if the book isn’t wanted the message is obscured by the box you enter it in. 2) the site is slow to respond 3) it often doesn’t recognise ISBNs which are valid Also, the fact that the basket expires is annoying, as it may take a while to accrue books to the minimum value. There should be a longer period before it expires. I also use Sell Your Books, and I find this site much easier to use.”

Helpful Report

Posted 1 year ago

“Quick and simple to use and to send off the books.”

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Posted 1 year ago

“A very easy way of selling unwanted books and giving other people a chance to read them.”

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Posted 1 year ago

“Very good service all good”

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Posted 1 year ago

“Excellent from start to finish. Trouble free scanning, sending and quick payment. Highly recommend”

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Posted 1 year ago

“I never thought of selling my books (my life) but when forced to by the university (Lancaster)(thrown out of desks for hot desking) there was nowhere to put them. We gave 4 carloads to our wonderful local bookshop- Morecambe Pier Bookshop- but he couldn’t take anymore. We buy books made the final process easy. I was heartbroken- still am. But thanks for making the process easy.”

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Posted 1 year ago

“This service was straightforward with the turnaround time of one week from accepting quote and sending to getting paid. However, I found the quotes on the whole, rather low for some of my good quality books, compared to a different site.”

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Posted 1 year ago

“Very easy and straightforward to deal with. Recommended!”

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Posted 1 year ago

“Very easy to use. My one concern is that I feel when a product is refused a clear picture should be sent to the customer showing issue.”

Helpful Report

Posted 1 year ago

“I bought 2 books from the UK to America, and they put the 2 books in a paper envelope, so the one book got damaged, so not packaged well at all. The book was described as (Unread copy in perfect condition. Dust cover is intact with no nicks or tears. Spine has no signs of creasing. Pages are clean and not marred by notes or folds of any kind.) This book was very much read, spine was totally unattached to the pages and board cover bent backwards, the book was signed to someone and a note with signature from not the writer, the dust cover in back had very deap scratch marks all over it. I asked to return for a refund and send me a label, however they wrote to me and asked me to send it to the New York facility- with me paying for the shipping costs, and they would refund me after I get a receipt- Whom does that?? I want to add photos but don't see an option for that.”

Helpful Report

Posted 1 year ago

Webuybooks is rated 4.7 based on 10,048 reviews