Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 10,048 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 10,048 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

paul.ryan@webuybooks.co.uk

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

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“First time I have used we buy books. I did have a problem, which was resolved very quickly by Pippa. Excellent customer service.”

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Posted 1 year ago

“Been dealing with we buy books for a couple of months now, always have a nice smooth process,no problems at all 👍”

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Posted 1 year ago

“easy to deal with, takes time for your books to get processed but payment was sent with no problems, using them again”

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Posted 1 year ago

“I was not able to sell my books - the items weighed more than the limit for one parcel so I divided them into two parcels as per the instructions. When RM arrived to collect the parcels they only had one label. Due to the length of time it took WBB to respond to my query I was unable to resolve the issue in time to post them and had to donate the books to charity. I missed out on over £30 (and the charity received a good number of excellent quality books.)”

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Posted 1 year ago

“The process of uploading and selling the books on WeBuyBooks was so easy and quick. The offered prices were of a good standard and delivery was very easy to sort. Would recommend to others and will use again.”

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Posted 1 year ago

“So easy to do. And a great way to ensure books don't all end up in landfill. Just use the app to scan, pack up and arrange for collection. Couldn't be easier”

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Posted 1 year ago

“Excellent, intuitive app, really quick efficient service and payment.”

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Posted 1 year ago

“Competitive prices User friendly website Seamless process”

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Posted 1 year ago

“Easy to use, free postage and prompt payment. Keep up the good work.”

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Posted 1 year ago

“Quick to scan (although sometimes the scan does not work as it should) and easy to send and collect money.”

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Posted 1 year ago

“I’ve used Webuybooks 3 times to sell a large number of books and, each time, I have received exactly the amount I expected, unlike some less scrupulous companies who might offer more money but then claim not to have received books or quibble the condition. Also, the online customer service chat is excellent. Highly recommended.”

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Posted 1 year ago

“I use two different book selling companies at the same time. I would highly recommend this company as everything was smooth and easy. Payment was received rapidly and I got the price that I was quoted. The competitor company was very slow and took forever in comparison.”

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Posted 1 year ago

“System easy to use online, easy to pack and send. Payment received by return, would use again/”

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Posted 1 year ago

“Easy process, minimal fuss, and a trustworthy buyer.”

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Posted 1 year ago

“Fast, easy process”

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Posted 1 year ago

“App easy to use. Reasonably quick turnaround.”

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Posted 1 year ago

“So quick and easy to use. Prompt payment. Would definitely recommend.”

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Posted 1 year ago

“Easy to use website, quick and efficent payment. Good ethos regarding the book recyling.”

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Posted 1 year ago

“The app is really convenient to use, and it's nice that my books can find a new home where they will be valued. However, I have found that the amount I receive is usually less than the quote, even when I have checked the books I send are in good condition. One time there was an explanation, and the rejected books were returned to me, but more recently there was no explanation and no offer to return the rejected books. So, there is a slight trust issue between buyer and seller, although I appreciate it is difficult to see a way around this without incurring disproportionate delivery costs.”

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Posted 1 year ago

“Very well organised very quick in putting the money back”

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Posted 1 year ago

Webuybooks is rated 4.7 based on 10,048 reviews