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Webuybooks Reviews

4.7 Rating 9,510 Reviews
95 %
of reviewers recommend Webuybooks
4.7
Based on 9,510 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

The process was simple however it took a while to receive the cheque and then the bank advised me that the cheque has bounced I Am now waiting a response not sure I would use them again depends on the outcome
Helpful Report
Posted 6 years ago
Hello, Thank you for taking the time to leave us a review. I have looked into this and can see a member of staff has updated the offer and put it back into the payments process. Sorry for any inconvenience caused by the situation. We are not sure why this has occurred but can assure you that it is not something that happens often and we will look further into it. We hope this doesn't affect your decision to use us in the future and that your payment arrives with you very quickly. Kind Regards WeBuyBooks
Posted 6 years ago
Extremely poor. Having been given an offer I missed the 7 day deadline but was sent an email saying all I had to do was send my stuff and I would receive that amount. When I sent my books I was then told that I had to make a new offer or my books would be recycled. I shall not be using again and will advise others in my book club and other social circles not to either
Helpful Report
Posted 6 years ago
Hello, Thank you for taking the time to leave us a review. It states on the packaging instructions that we ask for the items to be sent off to us within 7 days. This is due to the value of the items changing. We are happy to check through the items as normal, we just needed a new offer to be created through the website so we can check the items under the new offer. Kind Regards WeBuyBooks
Posted 6 years ago
Webuybooks is rated 4.7 based on 9,510 reviews