Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 9,636 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,636 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Webuybooks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very user friendly process. Prompt collection of items sold and prompt payment. Would recommend.”

Helpful Report

Posted 2 months ago

“Great smooth transaction . Easy pick up by royal mail . Great idea rather than just throwing books out .”

Helpful Report

Posted 2 months ago

“The Company did not pay much for my items. However, they play a valuable role in selling them on etc. For those without access to a car and/or Post Office, their free collection service is helpful and convenient. I did experience problems with their App, but I expect this was to do with my age as these software programmes are written for (and targeted to) the younger generation. Overall I would recommend as a handy way to de clutter and save on Landfill”

Helpful Report

Posted 2 months ago

“Service is quick and easy, especially using the app. Price paid, well in most cases its barely worth the effort to pack and send them. I do get it, they're a business, they need to sell at a profit, and their sell prices are quite reasonable. Its only the thought that alot if stuff would go to landfill that makes me use them, so a few pence per item, or bin it?”

Helpful Report

Posted 2 months ago

“I have recently sold two lots of books to We Buy Books. The transaction went very smoothly, the boxes of books were collected on time and I was paid very quickly. Selling books to Webuybooks has three benefits. For me I got some money and shelf space. For the books they will be read and enjoyed again which is their purpose in life.”

Helpful Report

Posted 2 months ago

“Easy to get a price, pack and send off at no cost. Very impressed at how quickly cheque in settlement arrived.”

Helpful Report

Posted 2 months ago

“Legit and good”

Helpful Report

Posted 2 months ago

“Quick and easy process with a user friendly app, and quick payment received.”

Helpful Report

Posted 2 months ago

“First time I have used we buy books. I did have a problem, which was resolved very quickly by Pippa. Excellent customer service.”

Helpful Report

Posted 2 months ago

“Been dealing with we buy books for a couple of months now, always have a nice smooth process,no problems at all 👍”

Helpful Report

Posted 2 months ago

“easy to deal with, takes time for your books to get processed but payment was sent with no problems, using them again”

Helpful Report

Posted 2 months ago

“I was not able to sell my books - the items weighed more than the limit for one parcel so I divided them into two parcels as per the instructions. When RM arrived to collect the parcels they only had one label. Due to the length of time it took WBB to respond to my query I was unable to resolve the issue in time to post them and had to donate the books to charity. I missed out on over £30 (and the charity received a good number of excellent quality books.)”

Helpful Report

Posted 2 months ago

“The process of uploading and selling the books on WeBuyBooks was so easy and quick. The offered prices were of a good standard and delivery was very easy to sort. Would recommend to others and will use again.”

Helpful Report

Posted 2 months ago

“So easy to do. And a great way to ensure books don't all end up in landfill. Just use the app to scan, pack up and arrange for collection. Couldn't be easier”

Helpful Report

Posted 3 months ago

“Excellent, intuitive app, really quick efficient service and payment.”

Helpful Report

Posted 3 months ago

“Competitive prices User friendly website Seamless process”

Helpful Report

Posted 3 months ago

“Easy to use, free postage and prompt payment. Keep up the good work.”

Helpful Report

Posted 3 months ago

“Quick to scan (although sometimes the scan does not work as it should) and easy to send and collect money.”

Helpful Report

Posted 3 months ago

“I’ve used Webuybooks 3 times to sell a large number of books and, each time, I have received exactly the amount I expected, unlike some less scrupulous companies who might offer more money but then claim not to have received books or quibble the condition. Also, the online customer service chat is excellent. Highly recommended.”

Helpful Report

Posted 3 months ago

“I use two different book selling companies at the same time. I would highly recommend this company as everything was smooth and easy. Payment was received rapidly and I got the price that I was quoted. The competitor company was very slow and took forever in comparison.”

Helpful Report

Posted 3 months ago

Webuybooks is rated 4.7 based on 9,636 reviews