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Water Butts Direct Reviews

4.6 Rating 2,253 Reviews
90 %
of reviewers recommend Water Butts Direct
Company Reviews Product Reviews
1,242
 Questions Insights Metrics Info
4.6
Based on 2,253 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Water Butts Direct Reviews

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Anonymous
Verified Buyer
“Arrived on time, instructions good, hose too short. Not or tested fitted yet.”
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Colin
Verified Buyer
“Received the product within the time stated, well packaged, and is now installed and working fully. I would buy from Water Butts Direct again.”
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Anonymous
Verified Buyer
“Excellent website, goods received matched. Recommended.”
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Ian
Verified Buyer
“Excellent availability of a spare part. Prompt delivery. Thanks.”
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Malcolm
Verified Buyer
“very good service from you”
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Anonymous
Verified Buyer
“Timely, as described, well packed, easy to install. All we need now is rain!”
Water Butts Direct 5 star review on 27th June 2023
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Janet
Verified Buyer
“Excellent service water is as described and arrived on time Would use again”
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Ross
Verified Buyer
“Good looking product with prompt delivery. Easy to understand instructions. Only minor thing is the lid of the butt isn't a perfect fit but still completely functional.”
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Anonymous
Verified Buyer
“This is the second time I have used Water Butts Direct and as previously. Good communication, do exactly what they say they will and deliver a quality product.”
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Gillian
Verified Buyer
“The water butt and joining kit are of good quality. However the instructions were very poor. There were no instructions on how to remove the stopper where the tap fits. I tried a large screwdriver,a coin and eventually an adjustable spanner. Also no instructions on how to cut the tubing.Having asked someone I used a kitchen knife and scissors,which was actually quite simple but instructions would have been appreciated!”
Helpful Report
Hi Gillian Thank you for your feedback Please be assured we have taken this on board
Anonymous
Verified Buyer
“Fast Delivery. Thanks.”
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Andy Osborne
Verified Buyer
“Exactly what I required and very prompt delivery”
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Colin
Verified Buyer
“Awkward to tap in on own”
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Marc Truscelli
Verified Buyer
“Good selection of products, clear description, quick deliveries, all good.”
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Harry Allen
Verified Buyer
“In spite of being an out of stock/back order, the waterbutt turned up in a very few days. Well packaged. Slight issue is that the tap/washer/thread combo only seals when the tap is horizontal. 🤔”
Helpful Report
Hi Harry Please can you email us at cs@gm8group.com with pictures of this
Brian
Verified Buyer
“Very easy to order, product was delivered earlier then stated which meant I could finish my job earlier than thought”
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Andrew
Verified Buyer
“Great service - such a huge choice and delivered quickly and easily. Can't fault.”
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Peter Daniel
Verified Buyer
“Quicker than expected delivery by a very pleasant chap from a company I have never heard of before. A good solid water butt that has been easy to install- my only issue is the cheap plastic tap that was provided to fit, went out and bought an alternative.”
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James
Verified Buyer
“Excellent service all round..... ordering on-line, delivery and product (Harcoster 167 L green butt)”
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Declan
Verified Buyer
“Good prompt delivery service, although i missed some information on pipe fitting sizes, but I cobbled it together fine, probably should have double checked before ordering.”
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Water Butts Direct is rated 4.6 based on 2,253 reviews
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