Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,372 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,372 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

Water Butts Direct 5 star review on 6th December 2025

Peter

104

Anonymous

Anonymous // 01/01/2019

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“Excellent service, very pleased”

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“Fast efficient delivery. Pleased with product.”

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“Good service - speedy delivery. Driver left it in a secure place. Thanks!”

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“Easy process, quick delivery 👍”

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“Good product as advertised, delivered promptly ( by very helpful driver!) Would recommend”

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“Not installed yet but the product looks OK, priced competitively and order delivered as per email.”

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“My order was held witholut being told, even tnhough I had paid. After an e-mail I sent one week later they sent it quickly. Instructions for overflow device are pathectic and I gave up trying.”

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“Swift delivery, good notifications, products looks sturdy, fair price”

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“Ordered a Harcostar water butt connector, and it arrived the next day!”

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“Garden Lake 200 litre bought as a direct replacement for a 20 year old Blackwall water butt. Virtually identical dimensions etc (found after a long internet search) made installation very simple. Decent quality tap and fittings. Delivery by DPD two days after ordering, sooner than scheduled.”

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“Easy to use website. Quick delivery time. Probably the one product I could find in white of 68mm square water butt diverter”

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“Item arrived really quickly and was easy to put together.”

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“When I receive my Waterbutt ill write a review.”

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Hi Christine, the e-mails asking for a product reviews are sent out automatically after you have placed an order, you don't need to complete them until you have received your products. If you would like to contact Customer Services, with your order details we can check on the status of your order: cs@gm8group.com - unfortunately as this is a reviews website we can't access your order details. Mandy

“Very prompt delivery. Good product. Swift customer service aftercare. Thankyou.”

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“2 Water Butts ordered and arrived sooner than expected. Great products reasonable price.”

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“Timely delivery. Yet to install.”

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“We have just moved house and have inherited a water butt which didn’t have a lid for some reason I tried to find somewhere to buy just a lid no where local could help. Well yes Water Butts Direct supplied one that fitted perfectly and at a very reasonable price delivery was quick and the quality fantastic. Fantastic thanks!”