Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,237 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,237 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 18th October 2025

Anonymous

Water Butts Direct 5 star review on 5th September 2025

Ben

Water Butts Direct 5 star review on 4th September 2025

Alex

Water Butts Direct 5 star review on 2nd September 2025

Paul

Water Butts Direct 5 star review on 24th August 2025

Alex

Anonymous

Anonymous // 01/01/2019

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“Good service and prompt supply, however, notification about delivery date and time could be improved.”

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“Excellent service and quality product. Delivered as specified.”

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“Good looking water butt and easily set up.”

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“Easy transaction with quick delivery. Product was of very good quality.”

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“Placed an order. It was delivered on schedule, as promised. Can't ask for any more.”

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“We bought a water butt for our elderly mother so she could water her plants more easily. It arrived quickly, and was easy to put together but the lid is very stiff, so she has to leave it ajar! Generally very pleased.”

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“The water butt and accessories ordered were delivered very promptly. Everything was well-packaged. The delivery driver was even happy to carry it to the back of my house. Excellent service all round!”

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“Excellent service, rapid delivery. Thank you.”

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“Very good website, east to order. Excellent product and good to see it was made in the UK.”

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“Unfortunately the butt I ordered (Harcostar 114ltr) was out of stock at time of ordering (I wasn't aware), and had to wait approx 5 weeks for delivery. Item arrived with slight dent in the base, hopefully will not affect use. Worse still though, I was not pre-advised when item was despatched, only received one hours' notice (by DPD) of imminent delivery, had to quickly re-arrange our plans for the day.”

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“Excellent product and good value many more extras than expected. There was a production delay and this was not communicated as well as it should have beeen hence only 4 stars!”

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“All good would recommend 👌”

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“Ordered way back in March . I have just received my order, not Water Butts Direct fault for the delay, a manufactoring hold up. Just as well we've had no rain!. I'm very pleased with the size, fits perfectly under the window sill so I don't see it. Would buy again. Good comunication too, kept me informed.”

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“Arrived in time said.not assembled yet as had to wait for gutter piece from somewhere else.”

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“know problems very good service Malcolm”

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“Good quality.”

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“Excellent service 👏........”

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“Arrived promptly and in good order . Easy and straightforward installation.”

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“Very speedy service, well packaged. Received everything that was ordered and better quality than expected. Thank you”

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“Water Butts Direct are a good company, selling water saving solutions at a competitive price. Having already fitted one 'gutter mate', I purchased a furter two for the remander of the downpipes on my house. I find that thet work very well in managing the supply of rain water to water butts.”

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Water Butts Direct is rated 4.6 based on 2,237 reviews