Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,478 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,478 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 11th August 2026

Jonathan

Water Butts Direct 5 star review on 16th July 2026

Neil

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

106

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our order item: 227L Harcostar Grey Recycled Plastic Garden Water Butt Kit – Stand, Tap, Lid and Diverter Fittings SKU: STRH-HS227GRYKIT Shipment #2000050587 for Order #2000049699 Order details: Items: Courier: DPD Tracking Number: 6979018694 Some bits are missing: There is no overflow kit the tap is missing a rubber washer and a plastic fixing nut. Best Regards Thomas (kammingthomas@hotmail.com)”

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“Exactly what I wanted”

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“Very helpful and prompt service.”

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“Fast service, excellent packaging”

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“Hose carries water, connectors connector and the nuts hold in place. What more can a water butt connector ask for, superb.”

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“really well packaged and the items are good quality.”

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“all good arrived on time”

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“My metropolitan water butt in green marble looks fantastic. The instructions were clear. Note, alternative fittings for the butt end of the diverter and an instruction leaflet are supplied as it fits in a slightly different way to normal. I am looking forward to my plants, some trailing ones growing and making it look even better”

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“A good quality item but didn't come with any fitting instructions and had no tap to fit into the unit. Has three 3/4 brass insert connections either side (so not as actual photo on web site)which need drilling out for the fitting of any rainsavers and one connection on the front for a tap. Came with 2 blanks when would be better with a further four to screw into the side connections. Did report the lack of instructions and no tap via a phone conversation but never received any comeback.”

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“Good choice of water butts, they had the best price available at the time, wet prompt delivery”

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“Easy to place an order and item arrived promptly. Impressed with the quality of the water butt. Haven't placed it into position yet. Delivery driver was polite and helpful. Would buy from this company again.”

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“I now have three water butts. In general happy. Lugs to join 3 parts of stand could be longer, they come apart easily when adjusted. The tap supplied is small bore so filling a standard watering can is very slow, would be great to fill quickly.”

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“Water butt arrived in good time and looks very substantial. It was easy to connect up and just waiting on rain now to test it out.”

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“First class service from WBD and goods exactly as described. Time will tell durability and performance after installation. - I don't expect any issues.”

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“Great service. Speedy delivery.”

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“Harcoster 227l water butt excellent - easy to screw tap in from front, rather than have reach nut on inside. My only disappointment is that the Harcoster water butt stand is a different colour green from the butt. The butt is a lovely dark green but the stand is a brighter green.”

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“Prompt service and delivery, product looks good have yet to install it.”

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“Product (taps) sent very quickly. The high flow taps are excellent. Watering can fills in 20 seconds rather than 49”

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“Great company , lots of choice, competitive prices and swift deliveries”

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“Your big problem is using DPD for delivering. I received two text messages and two emails giving a time slot for delivery. As I had been notified I stayed at home for the time slot. But nothing turned up. No notification of any change. When I checked the DPD website the next day. It was reported that there was nobody in. The water butts did arrive the next day but at different times, as there was nobody in they were just left in the garden..packaging box damaged but waterbutt okay..”

Helpful Report

Water Butts Direct is rated 4.5 based on 2,478 reviews