Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,441 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,441 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 16th July 2026

Neil

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

105

Anonymous

Anonymous // 01/01/2019

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“Excellent products at a fair cost. Helpful website too. Delivery was very quick and trouble free, so no problems. One star lost because the email acknowledgement of my order gave no information on the item actually ordered (useful to know), just an order reference number.”

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“It's perfect! Very neat shape, will fit into a little corner perfectly, and compliment the other waterbutts I already have. If everyone does a little bit in their own garden, it'll help nature get on with being amazing!🌱”

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“Quality product at a reasonably proce”

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“Exactly what I'd expected. Thank you.”

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“Delivered earlier than expected. Not in use as yet but all looks good so far. Hope to install soon.”

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“Easy ordering and good price. More communication would be better as I had to follow up to see where my delivery was.”

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“Just what I wanted to save water to use on my garden”

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“When I bought the water butt kit from B&Q I hadn’’t realised that the kit was for a standard drainpipe. I thus purchased the correct water diverter for mini flo drainpipe from yourselves. This came punctually and is now fitted and working. A pity I now have a standard kit doing nothing.”

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“They were packed very well and put In my shed will fit them at the weekend but look very good”

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“Excellent service, very pleased”

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“Fast efficient delivery. Pleased with product.”

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“Good service - speedy delivery. Driver left it in a secure place. Thanks!”

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“Easy process, quick delivery 👍”

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“Good product as advertised, delivered promptly ( by very helpful driver!) Would recommend”

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“Not installed yet but the product looks OK, priced competitively and order delivered as per email.”

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“My order was held witholut being told, even tnhough I had paid. After an e-mail I sent one week later they sent it quickly. Instructions for overflow device are pathectic and I gave up trying.”

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“Swift delivery, good notifications, products looks sturdy, fair price”

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“Ordered a Harcostar water butt connector, and it arrived the next day!”

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“Garden Lake 200 litre bought as a direct replacement for a 20 year old Blackwall water butt. Virtually identical dimensions etc (found after a long internet search) made installation very simple. Decent quality tap and fittings. Delivery by DPD two days after ordering, sooner than scheduled.”

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“Easy to use website. Quick delivery time. Probably the one product I could find in white of 68mm square water butt diverter”

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Water Butts Direct is rated 4.5 based on 2,441 reviews