Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,372 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,372 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

Water Butts Direct 5 star review on 6th December 2025

Peter

104

Anonymous

Anonymous // 01/01/2019

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“Found just what I wanted. Something a bit different! It looks good in it's new home. Delivered in good time.”

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“Great looking waterbutt . Delivery guys very helpfull”

Water Butts Direct 5 star review on 24th August 2025

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“Great service! Thank you. Ordered online so did not speak to anyone at Water Butts Direct.”

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“Not very well wrapped only had thin plastic wrapped round it several scuffs and sratches. Should have been better wrapped for transporting for the money it costs.”

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Hi Michelle, if you could send photos and details of your order number ect to our Customer Service team at cs@gm8group.com we will try and resolve this issue for you. Mandy

“Item ordered on line and delivered a few days later -very good.”

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“Delivered as requested. All seems to be in order.”

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“New lid - cat sits on butt - wont fall in now!”

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“Very good products, lids worked well and great clip on system, very happy with purchase.”

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“Prompt delivery - good value”

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“Order for fast flow tap was very efficient. I would have liked the tap to have a more definite off position”

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“Great water butts, sturdy construction, delivered promptly and excellent value for money”

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“Good butts, affordable price, quick delivery. Delivery firm didn't take a lot of care so just as well that the boxes bounce!”

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“Great range of products & what I’ve had has been good quality. The Harcostar universal diverters are robust, easy to fit & a great design.”

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“My choice of a slimline product, has resulted, perfect for the limited space available. For its size not as heavy as expected. Simple to install. Delivery was ok but handling the product was difficult as it was packaged in slim-wrap and no handholds have been designed into the tank itself.”

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“As described.”

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“Excellent service, excellent quality”

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“Excellent Service & Quality Praduct”

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“Perfect water butt and delivered quickly. Good price too”

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“Just what I wanted. Very prompt delivery”

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“My order came reasonably swiftly and was exactly as described. Other than having to get a new drill bit big enough to make the hole to attach the filling pipe, installation was straightforward. Unlike other revieweres of this water butt, I had no problems with the orientation of the tap. The only criticism I'd make is that the 4 part base only loosely clips together so doesn't feel the most rigid and secure - but for a £40 product perhaps that is what you expect.”

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Water Butts Direct is rated 4.5 based on 2,372 reviews