Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,254 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,254 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 6th December 2025

Peter

Water Butts Direct 5 star review on 18th October 2025

Anonymous

Water Butts Direct 5 star review on 5th September 2025

Ben

Water Butts Direct 5 star review on 4th September 2025

Alex

Water Butts Direct 5 star review on 2nd September 2025

Paul

Anonymous

Anonymous // 01/01/2019

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“Good response to order. Excellent quality butt apart from the yellow plastic screw plugs. Eventually used brass plugs. The unit was easy to fit.”

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“Excellent addition to my garden”

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“Well pleased with water butt and service.I had previously bought the same butt from another firm and it cost more money without accessories. I highly reccomend this firm for service and goods, and will certainly use them again if I need anything else.”

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“easy to install and looks smashing, really smart.”

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“Freindly staff on e-mail and phone. Product delivered promptly.”

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“Delivery on time, product as advertised”

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“Impressive range of waterbutts and very prompt delivery. Very pleased with my choice as it gives excellent capacity in relation to footprint and is unobtrusive but stylish in a small garden.”

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“Good prkduct good service”

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“Just the job - so happy with my new homemade water butt fitted with a Gutter Mate diverter. It really is easy to install and use. A little pricier than other diverters available on the market, but I think in terms of longevity and ease of use/cleaning, it should more than pay for itself over time.”

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“Would have been a lot easier if you had included connections for drain pipes. Still haven’t been able to connect yet.”

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Hello Marianne, Thanks for your review. Unfortunately, the water butt you have ordered doesn't come with a diverter connector included, so you will have to purchase that separately. You can do that by visiting the following link. https://www.originalorganics.co.uk/water-butts/diverters-filters Hope this helped. Kind regards, Original Organics

“Excellent. Reviews of other water butts said the were sloppy construction, lids fall off, taps leak, unstable. This water butt from Water Butts Direct had no faults. Its construction makes it stable. It is tall with a hexagonal cross section which makes it strong and stable. It looks good. Fitting to down pipe was easy and instructions were perfect”

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“Beautiful looking and has really set the garden look cheers guy's”

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“Great Wwater Butt, good price and delivered when promised, what more can you say or want”

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“Excellent product and easy to fit. Pleased that it is in part recycled plastic... Tempted to get a second one and link them. Excellent service and quick delivery too.”

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“Does exactly what it says on the tin - recommended”

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“Excellent product excellent service”

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“Delighted with the Water butt, sadly there has been very little rain to fill it up and get my irrigation system working.”

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“Great price for a decorative waterbutt, that adds to the character of our garden.”

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“I was after a water butt that I could direct all the water from my garage roof into it. I could only find ones with domed lids and I would need to buy a diverter as well. Anyway Water Butts Direct had one with a 'dished' lid which meant I could put a 90 degree spout on my down pipe and direct the water straight onto the lid and it would drain through the holes in the middle into the butt. Brilliant! It was a great price too and delivered very quickly. I couldn't have asked for a better water butt and excellent service.”

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“Shape and size perfect for the area I wanted it to go”

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Water Butts Direct is rated 4.6 based on 2,254 reviews