Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,254 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,254 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 6th December 2025

Peter

Water Butts Direct 5 star review on 18th October 2025

Anonymous

Water Butts Direct 5 star review on 5th September 2025

Ben

Water Butts Direct 5 star review on 4th September 2025

Alex

Water Butts Direct 5 star review on 2nd September 2025

Paul

Anonymous

Anonymous // 01/01/2019

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“The 2 water butts and stands are fine but in order that the taps don't leak they have to be screwed in t a position that is nowhere near vertical”

Helpful Report

Hi, We’re happy you are enjoying using your water butts. With regards to your tap leakage – yes taps can leak but you can easily solve this problem by adding PTFE thread tape to the tap thread before screwing back in. This is readily available from any Hardware/DIY Store. Alternatively, you can use an extra washer to back the tap off to land in correct position i.e. so it stands further out the water butt. If you have any problems or require further advice you can give us a call on 01462 341 161 any time. Kind Regards, Water Butts Direct

“A robust, well-made product but a little expensive for what it is. Looks good though and functions well!”

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“they didn't send me an e mail so I had to ring them about delivery, but have used them a few times before and this was 1st time it happened.”

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“Water butt good quality but lack of info on delivery/despatch could do with improvement.”

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“Generally good, but would like to see a low level drilling point to allow several to be coupled together using a single draining tap. It would also be desirable that the fill drilling point be vertical rather that having a slight slope which makes alignment slightly awkward. It's a good water butt but could have small improvements.”

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“Easy website, competitive prices, quick service and good product. Thanks.”

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“Found the same water butt cheaper in a shop days after ordering it. Once it arrived I found the tap leaked so had to apply mastic around the tap to stop the leak.”

Helpful Report

Hello, We are very sorry to hear that you are experiencing problems with our product. We are happy to send you a replacement tap if you wish? Thanks, Original Organics

“Really pleased with the product and service.”

Helpful Report

“Although the water butt which I ordered was out of stock it wasn’t too long before the order came. It was easy to fit, and the storage capacity was ample to cover this long dry spell. So I am very pleased with my purchase”

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“Excellent product speedily delivered.”

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“Mediterranean , Italian pot shape, perfect. Does job and looks good”

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“The water butt was delivered quickly and is fine, the stand was a bit flmsy and needs a smooth, firm base.”

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“Item delivered before schedule, which was appreciated. Water butt taller than expected and all fittings came with the water butt. Easy to assemble and connect. Very stylish and unusual.”

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“New butt fits nicely in cramped space allocated, & is of good quality so's I don't have to worry about it for a long time ! Delivered when promised & in decent packaging.”

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“Quick service quick delivery All went well. Product looks good too. Waiting for a lot of rain to fill it up!”

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“Good website, with plenty of choice and process from ordering to delivery first class.”

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“Everything was fine and the my water butt delivered to my home. I may have paid a bit more but it was worth it. It is now installed and now I can water my garden whenever.”

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“Very prompt delivery with lots of updates and great water butts. Just installed 3 and all went very easy. Thanks. If I wanted any more, I would deal with this company again”

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“Nice water butt .Good quality Thank you”

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“Easy to order, easy to assemble and very good quality. Looks great in my garden, all in all excellent.”

Helpful Report

Water Butts Direct is rated 4.6 based on 2,254 reviews