Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,471 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,471 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 11th August 2026

Jonathan

Water Butts Direct 5 star review on 16th July 2026

Neil

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

106

Anonymous

Anonymous // 01/01/2019

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“Easy to fix up and already full of water. Lovely!”

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“As our first hot composter was delivered in pieces, I was very grateful that customer services sorted out a replacement without any fuss, and our second one was fine.”

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“Quick delivery, easy ordering, quality products.”

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“Arrived on time and works very well as expected I have had two now”

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“Excellent service, delivery and product. Easy to install. Would definitely recommend!”

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“my enquiry was dealt with quickly. I am very pleased with my water butt”

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“So easy to contact and delivery so quick.”

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“Water butt arrived on time we’ll packaged and does the job.”

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“Wanted more water storage for my allotment. Perfect.”

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“Excellent quality and VERY quick delivery!”

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“Very helpful person on the phone when I rang to enquire about availability. The order arrived very promptly. Good service from a company I'd be happy to use again.”

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“Fast delivery , item boxed well protected”

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“Excellent product and customer service. Highly recommended.”

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“Product was as described. Really attractive to go next to summerhouse as wanted it more decorative than my other plain green ones. Only irritation was the Overnight website although the lady at the depot was very nice.”

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“Product delivered within time frame promised. Product exactly as described. Needed some advice regarding installation, so made contact with Customer Service who responded most helpfully within one hour. All in all a very good experience, and thank you very much.”

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“The water butt is fantastic value for money. But i Did not get informed of delivery day or informed it was out of stock when I ordered it. Hence why not 5 stars”

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“Good product - neat against the house wall. Good size. Good price.”

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“Our 2nd purchase from this company, excellent service/quality and prices match or as we have noticed are cheaper than the likes of B&Q.”

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“Its a water butt, it holds water, seems to be thicker material than the one I inherited when I moved in, nice 'rustic' look to it.”

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“We spent ages browsing the great selection of water butts and tanks available. We wanted to replace three large, ugly, leaking plastic garden butts with something more streamlined. We opted for a big black plastic tank! It's no beauty, but was the perfect dimension for our space, and will enable a quick dip with a can rather than a tedious wait for the tap to run. When you've got a family's worth of veg to water, that makes such a difference! The big capacity should mean the hose will be redundant even during long dry spells. We're going to construct an attractive wooden screen around the sides of the tank, so it will blend prettily into the kitchen garden. Really pleased with the quality, manoeuvrability, capacity and value of this plastic tank, compared with galvanised cattle troughs which we have used elsewhere in the garden. Prompt delivery - great service!”

Helpful Report

Water Butts Direct is rated 4.5 based on 2,471 reviews