Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,378 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,378 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

Water Butts Direct 5 star review on 6th December 2025

Peter

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great water butt diverter product - fits pipes of many different sizes and relatively easy to install. This seems to be the only good diverter currently available in the UK at reasonable cost. I had to return one from Wickes, because it only fitted one specific pipe diameter.”

Helpful Report

“Recently bought 2x227 ltr waterbutts from waterbutts direct. They arrived within 48 hrs and came with a stand and the rain diverter kit. Went for the grey colour option and linked them together with a standard linking kit into the factory molded holes. So pleased I am just going to order another one.”

Water Butts Direct 5 star review on 5th August 2021

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“Prompt dispatch. Had exactly what I needed. Good website. Thanks.”

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“Item as described. Butterfly garden mirror was 70 pounds cheaper than Artisanti.”

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“Very neat but really needed more his year with such a hot summer. Don't have room for a large water butt in my garden, so it's the best solution for me.”

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“Excellent service excellent products I have bought other butts that are thinner material and not fit for purpose but yours are very robust and easy to use Jim Kellock”

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“Delighted to have found your company. Excellent and most helpful ambassadors during my calls. Great website. I loved it.... purchased a small barrel water butt for my mum. It is fantastic. perfect shape/size. Excellent service/fast delivery. perfect packaging. Thank you. Marian”

Helpful Report

“Lovely, butt the tap was not screwed up tight so now it has filled up (a downpour of summer rain) I have to wait till it is emptied before I can get a spanner to it! Just a friendly warning.”

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“arrived on time and the product was of good quality very happy”

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“Wow! Wow! Wow! 5*!!! It looks gorgeous and is a lovely feature in the garden. Lots of people have commented how great it looks and didn’t even realise it was a water butt! Definitely worth the money! Delivery was good and on time and was well packaged. Would most definitely recommend!!!”

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“Order delivered very quickly. Thank you for your very prompt service. Everything n perfect order. Job well done! G. Taylor”

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“I have discovered that the water tap is not waterproof and the joint leaks. Not very good quality control after manufacture. I shall have to send it back but not sure how as it is very bulky. Not satisfied at all with the purchase. Help!”

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“Exactly what we ordered. Easy to install”

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“Arrived very quickly despite being an on order / out of stock item. Is a really lovely shape and size. Base was very easy to put together and seems sturdy. Really really please with my purchase was exactly the shape, size colour and price I was looking for.”

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“I needed the tube and connections to join two water butts. The response to my order was prompt and delivery very good. I would have no hesitation in using your services again.”

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“Good selection of products, found what we needed easily and quickly delivered.”

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“Bought a Gutter Mate rainwater diverted. Excellent service and prompt delivery. No instructions in the box but easy to find on the website. Could do with a longer hose but local hardware store had it for a lot less than the extension pipe available as an extra.”

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“The delivery was very good with no delays. One small query was handled by the team quickly and was cleared up satisfactorily.many thanks to the team.”