Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 2,068 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,068 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 15th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product”

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“Product, delivery and interaction with WBD all good.”

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“Excellent all round with very prompt delivery of items ordered. Many thanks, Chris”

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“The bokashi works just great, it was easy to order and sent quickly - all perfect. Thank you.”

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“Efficient and quick delivery. Product as described and now successfully installed - although the Diverter kit is a bit perfunctory (does not fit my drainpipe diameter) and it would be better to understand beforehand that it's not really an integral element.”

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“Very good service from Water Butts Direct. Ordered processed and delivered without unnecessary fuss and complication. Excellent product which looks great in situ. One star deducted due to them not informing me item was out for delivery with an estimated delivery date. Consequently it was a surprise when delivery man turned up. I almost missed him as I was on my way out.”

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“What a great service. A good selection to choose from and prompt delivery. We are very pleased with our purchase.”

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“Let me know when back in stock & then arrived promptly. Worms also came quickly & in good condition”

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“We have had a wormery for many years and bought this one for our daughter and she is very pleased with it. They are really good for providing lots of liquid food which seems to be really good for all plants in the garden and house. The whole ordering and delivery process from your company has been very good.”

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“Prompt delivery of the first part of the order. I was kept informed whilst waiting for stock to come in and this was then delivered promptly. The water butts seem good and solid”

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“This is the first time I have dealt with Water Butts Direct. I am impressed with the range of products available. The butt & stand were delivered quickly; they are excellent quality & look very realistic. I hope to deal with WBD again.”

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“Excellent service. Timely delivery and well packaged. Quality product at a fair price.”

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“Bought a Roto water barrel with stand. Excellent product, very good quality and reasonably priced. Service from Water Butts Direct was 1st class too.”

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“Good product easy to set up”

Water Butts Direct 5 star review on 9th December 2020

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“Brilliant - just what I wanted and excellent delivery! Looks great - Hubby will be well pleased! Thank you.”

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“Fast, efficient service. Exactly what I require. The pieces that require to be assembled, very easy to do.”

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“Great product and service- thanks”

Water Butts Direct 5 star review on 1st December 2020

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“These wall hung water butts are well made and very durable. I bought one two years ago its still good so I have linked a second one to it. Personally I like to use brass blank off plugs not the yellow plastic ones supplied. Regards Mike”

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“Very quick delivery this time.”

Water Butts Direct 4 star review on 28th November 2020

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“Great product and straight forward service , no hassle”

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Water Butts Direct is rated 4.6 based on 2,068 reviews