Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,471 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,471 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 11th August 2026

Jonathan

Water Butts Direct 5 star review on 16th July 2026

Neil

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

106

Anonymous

Anonymous // 01/01/2019

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“Item exactly as described, arrived on time and in good condition. Happy customer.”

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“Good quality”

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“Second time I’ve ordered water butts and very pleased with product my problem the second time was with the carrier they use . No information when it’s to be delivered a rude message left on my phone from Driver because I wasn’t in and the customer service was unhelpful after contacting Water Butts customer service direct they were extremely helpful and apologetic and sorted the delivery a few days later and the butts are well made look great value for money”

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“Good quick delivery and ideal product - fitted perfectly”

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“The goods arrived damaged but were replaced immediately, without fuss. Good product, at an excellent price.”

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“Good quality. Really happy with the 4 we bought”

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“Water Butts Direct kept me informed about my order and when it was with the delivery company. To accept the delivery, I had to stay in all day because it needed to be signed for and ETA was not available. As it happened, I need not have bothered because I found the water butt outside my front door. Someone had signed for it and spelt my name wrong.”

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“I bought the Madison rain barrel in grey Millstone effect. I think it looks better in real life than in the photo. It has a very attractive, authentic stone effect. A very nice finishing touch to my new conservatory. Very good quality, good design, very easy to drain the water into a nearby flower bed or fill a watering can. Ordering from Water Butts Direct was easy and delivery was quick. Recommended.”

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“I a very pleased with the Water. Butt. Good size very easy to instal”

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Thank you for your review Pamela! We are so glad to hear that you are pleased with your water butt. Is there any chance you would be able to add an image or video of your water butt? We can offer you a special promo to say thank you.

“Great customer service”

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Thank you for submitting your review, we are glad your experience was a good one!

“Simple, robust, easy to fit, a good price”

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Thank you for your review David! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

“Too soon to determine its durability but a neat design and quite light in weight, the same applies to the three-part stand. Easy to modify to suit its situation.”

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Thank you for your review Stewart! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

“Initially I ordered the wrong size but after a phone call this was quickly rectified by a polite lady.The delivery was quick.The product is of good quality.Delighted with goods and service i received from this company.”

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Thank you for your review Betty! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

“Excellent service knowledgeable staff. Reasonably quick delivery inthe current climate.”

Water Butts Direct 5 star review on 1st October 2021

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“Quick delivery. Better looking products than a dark green tank!”

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Thank you for your review Paul! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

“Very happy with the purchase. Exactly what I needed and very quick delivery”

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Thank you for your review! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

“Great communication came when they said it would 10/10 thank you.”

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Thank you for your review Teresa! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

“Prompt delivery Good products”

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Thank you for your review Peter! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

“Wasn't in stock when I ordered it, but was delievered around the date they said it would be with me. Lovely butt, I especially like the planting bit at the top, the colour and the brass tap. Excellent quality.”

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Thank you for the review Alison! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

“Ordered 2 water butts, arrived promptly and function perfectly- no problems”

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Thank you for your review David! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

Water Butts Direct is rated 4.5 based on 2,471 reviews