Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,297 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,297 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 7th March 2026

100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plenty of choice on the website, but a medium sized (250 ltr?) water butt was competitively priced. The lid is of a hard type rubber rather than brittle plastic. This is better. Overall, a good product for a good price. There is one thing I would criticise though - it arrived wrapped in layers of clingfilm/soft plastic, enough to fill up half our kitchen bin and not recyclable as far as I know. A big cardboard box would have been much more environmentally friendly.”

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“The 100 litre water butt was almost as I expected. I would have thought a stand would be provided, but that is extra!”

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“Exactly as shown on line, relatively easy to assemble, very sturdy and easy to erect once each section is completed. Well done”

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“this review is regarding the service ,which was very good, not the item as we have yet to assemble it. The compost bin was received within 3 working days, well packed.”

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“Very happy with products especially for price! Little bit of a hiccup with wrong delivery but immediately sorted and excellent response speed! Will happily use again!”

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“Great prices and fast delivery”

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“All items well packed arrive as per information given very pleased would use this service again”

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“Prompt and efficient service delivered on time. I didn't get an email acknowledgement of my order and this has happened again with a second order today.”

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“Good size, it’s only been set up a week but appears to be working even though it’s very cold outside. 3 worms managed to escape even though lid was tightly closed. I’m very pleased with it so far.”

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“Great product”

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“Product, delivery and interaction with WBD all good.”

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“Excellent all round with very prompt delivery of items ordered. Many thanks, Chris”

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“The bokashi works just great, it was easy to order and sent quickly - all perfect. Thank you.”

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“Efficient and quick delivery. Product as described and now successfully installed - although the Diverter kit is a bit perfunctory (does not fit my drainpipe diameter) and it would be better to understand beforehand that it's not really an integral element.”

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“Very good service from Water Butts Direct. Ordered processed and delivered without unnecessary fuss and complication. Excellent product which looks great in situ. One star deducted due to them not informing me item was out for delivery with an estimated delivery date. Consequently it was a surprise when delivery man turned up. I almost missed him as I was on my way out.”

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“What a great service. A good selection to choose from and prompt delivery. We are very pleased with our purchase.”

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“Let me know when back in stock & then arrived promptly. Worms also came quickly & in good condition”

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“We have had a wormery for many years and bought this one for our daughter and she is very pleased with it. They are really good for providing lots of liquid food which seems to be really good for all plants in the garden and house. The whole ordering and delivery process from your company has been very good.”

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“Prompt delivery of the first part of the order. I was kept informed whilst waiting for stock to come in and this was then delivered promptly. The water butts seem good and solid”

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“This is the first time I have dealt with Water Butts Direct. I am impressed with the range of products available. The butt & stand were delivered quickly; they are excellent quality & look very realistic. I hope to deal with WBD again.”

Helpful Report

Water Butts Direct is rated 4.6 based on 2,297 reviews