Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 2,070 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 15th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product met my requirements and was of good value.”

Helpful Report

“Good service, exactly what I wanted to increase our water storage by 400 litres.”

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“Good service with good quality product.”

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“The water butt lid I bought was delivered swiftly and did the job. The description on the site was accurate so my hope that it would fit my water butt was justified and it a much more secure lid that the original that flew off in the wind and was run over by a car. I thought it was relatively expensive but could not find anything cheaper elsewhere.”

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“good quick deliver and butt working well. Good value”

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“I bought 4 x Magnum 350l barrels. They work out much cheaper per l than other options. Each butt has a small writtn note advising the customer about the child safety locks and how to operate them to prevent damage. Despite this, one of the yellow catches snapped in use, but that isn't a big problem. The downpipe connectors are excellent and easy to install. Its difficult to get excited about a water butt, but this comes pretty close!”

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“perfect just the job as shown thanks”

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“Hi I drilled the tap hole using a 25mm drill bit. I fitted the tap but it leaks out the tap hole. I have drained the butt and intend to refit the tap applying gutter mastic this time. Do you have any advice on how to fit the tap to avoid leaks please?”

Helpful Report

Hello, Thanks for getting in touch with us. It looks like what you tried to do is right, the hole required for the tap is 25mm. However, if it is still leaking then it is best to try refit the tap into the hole with some sealant around it. So, refitting it with the gutter mastic around it should resolve the leaking. Hope this helps. Kind regards, Water Butts Direct

“Fantastic to have a pink water butt so different. Fast delivery at a good price”

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“Very helpful customer service. Product is good.”

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Water Butts Direct is rated 4.6 based on 2,070 reviews