Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,297 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,297 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 7th March 2026

100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Timely delivery and well packaged. Quality product at a fair price.”

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“Bought a Roto water barrel with stand. Excellent product, very good quality and reasonably priced. Service from Water Butts Direct was 1st class too.”

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“Good product easy to set up”

Water Butts Direct 5 star review on 9th December 2020

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“Brilliant - just what I wanted and excellent delivery! Looks great - Hubby will be well pleased! Thank you.”

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“Fast, efficient service. Exactly what I require. The pieces that require to be assembled, very easy to do.”

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“Great product and service- thanks”

Water Butts Direct 5 star review on 1st December 2020

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“These wall hung water butts are well made and very durable. I bought one two years ago its still good so I have linked a second one to it. Personally I like to use brass blank off plugs not the yellow plastic ones supplied. Regards Mike”

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“Very quick delivery this time.”

Water Butts Direct 4 star review on 28th November 2020

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“Great product and straight forward service , no hassle”

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“Ordered a Strata slimline butt, arrived promptly but had split base. Customer services immediately sent replacement and some washers I requested. Replacement Strata slimline butt arrived but with split through tap hole this time. Again, excellent customer response and am hoping for sound butt third time round. Not quite so sure about robustness of Strata barrels or care in handling by Tuffnells delivery though.”

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“We Purchased a 220-Litre Composting Bin FromOur local Garden Centre they could not supply the Base ,water Butts Direct Supplied exactly What we needed thank you Richard.”

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“Ordered the 2 water butts 350L, good value and arrived within a matter of 3 days. Really good service, unfortunately one had a default, but no problems as replacement arrived within the next 3 days. Now praying for rain to fill up!!!”

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“Answered all our questions. Delivered promptly, although without a date being specified - just had 1/2 hr. notice by phone from driver and it was pitch dark. Butt exactly as described and very robust.”

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“Speedy delivery, excellent quality and very robust.”

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“The product was very good and was well wrapped on delivery. However, although it was delivered quickly I would have appreciated notification of its anticipated arrival by Tuffnells of more than the morning of the day on which it arrived.”

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“It is working very well.”

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“Very happy to find this website through the Porcupine Gutter Brush site, as I like the genuine article. Also happy to be able to buy the white and in the 2 metre lengths. Excellent speedy and safe mailing. Many thanks.”

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“Speedy delivery and good customer service”

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“Excellent prompt delivery, and a good product. Best of all was the customer service I received when I needed some help afterwards. Thank you”

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“The Water Butts are good, and very easy to install.”

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Water Butts Direct is rated 4.6 based on 2,297 reviews