Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,235 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,235 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 18th October 2025

Anonymous

Water Butts Direct 5 star review on 5th September 2025

Ben

Water Butts Direct 5 star review on 4th September 2025

Alex

Water Butts Direct 5 star review on 2nd September 2025

Paul

Water Butts Direct 5 star review on 24th August 2025

Alex

Anonymous

Anonymous // 01/01/2019

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“It arrived on a pallet and the driver hauled it up the drive with a broad smile. It is so stylish and modern but perfect for water collection.It has been admired by the neighbours and visitors .It looks like it will last for years. I am delighted with my purchase.”

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“Good quality water butt which was fairly easy to set up and quick delivery.”

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“The kit arrived earlier than expected. The instructions were clear. I'm not keen on the black plastic so I painted it with exterior-use green paint. All good so far, except there has been no rain!”

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“Found just what I wanted. Something a bit different! It looks good in it's new home. Delivered in good time.”

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“Great looking waterbutt . Delivery guys very helpfull”

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“Great service! Thank you. Ordered online so did not speak to anyone at Water Butts Direct.”

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“Not very well wrapped only had thin plastic wrapped round it several scuffs and sratches. Should have been better wrapped for transporting for the money it costs.”

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Hi Michelle, if you could send photos and details of your order number ect to our Customer Service team at cs@gm8group.com we will try and resolve this issue for you. Mandy

“Item ordered on line and delivered a few days later -very good.”

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“Delivered as requested. All seems to be in order.”

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“New lid - cat sits on butt - wont fall in now!”

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“Very good products, lids worked well and great clip on system, very happy with purchase.”

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“Prompt delivery - good value”

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“Order for fast flow tap was very efficient. I would have liked the tap to have a more definite off position”

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“Great water butts, sturdy construction, delivered promptly and excellent value for money”

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“Good butts, affordable price, quick delivery. Delivery firm didn't take a lot of care so just as well that the boxes bounce!”

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“Great range of products & what I’ve had has been good quality. The Harcostar universal diverters are robust, easy to fit & a great design.”

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“My choice of a slimline product, has resulted, perfect for the limited space available. For its size not as heavy as expected. Simple to install. Delivery was ok but handling the product was difficult as it was packaged in slim-wrap and no handholds have been designed into the tank itself.”