Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,131 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,131 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

Write Your review

Tell us how Water Butts Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Water Butts Direct 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lost lid in storm got replacement from water butts direct Good price, fast delivery and perfect fit would highly recommend many thanks”

Helpful Report

“prompt delivery, sturdy and as described. Very satisfied.”

Helpful Report

“Looks a great quality butt!! Great service as well, many thanks”

Helpful Report

“Easy to order and a very quick delivery. Very pleased and I’d use the company again.”

Helpful Report

“Great service and delivery”

Helpful Report

“Easy to order, brilliant product - we have bought 3! Helpful delivery driver”

Helpful Report

“Bought silver disk to keep waterbutt cleaner. Fast delivery very happy”

Helpful Report

“Had the butt for over a year now - all works brilliantly.”

Helpful Report

“Ordered a water butt- tap, it came quickly and did the job.”

Helpful Report

“Excellent quality at a very competitive price and delivered within 3 days. Would recommend to anyone.”

Helpful Report

“Great looking product. It was easy to install but its real advantage is that it is tall and thin and thus sits up against the wall without blocking a path.”

Helpful Report

“Water butt and stand delivered promptly. Very well packaged. Set up now at garden shed and improvised overflow using the coupling provided for the diverted and a length of alcathene pie.”

Helpful Report

“It is what it is - a water butt, a stand, a tap and a diverter. Simple to install. It works well. If I was to ask for an improvement, I would request that they include a sealable hole in the stand that I could pour sand to add weight to the legs for stability and strength.”

Helpful Report

“Good service, good product, delivered on time. Very happy customer.”

Helpful Report

“Easy to order, prompt delivery, excellent product, rhubarb forcer, and even better price, would recommend”

Helpful Report

“Excellent service and very prompt delivery.”

Helpful Report

“Good quality, delivered in days.”

Helpful Report

“Easy to use website & quick delivery. The 2 water butts I ordered were of excellent quality & very easy to install. Would recommend.”

Helpful Report

“Ordered and delivered without any problems, very good products and well packaged.”

Helpful Report

“I recently received 2 new water Butts. I have 6 now. I have them spaced around the garden to help with flowers and vegetables. I have a water meter and the rainwater helps to keep the costs low. Last year my water company actually put the costs down. As usual the service for ordering and delivery was excellent. Thank you.”

Helpful Report

Water Butts Direct is rated 4.6 based on 2,131 reviews