Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,377 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,377 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

Water Butts Direct 5 star review on 6th December 2025

Peter

104

Anonymous

Anonymous // 01/01/2019

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“Products arrived in good time and as ordered. Not yet installed.”

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“Good finish and fit”

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“The tap for my water butt was delivered as expected, when we get some rain I will test its performance. Many thanks.”

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“Very good well made”

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“Excellent product, a little pricey but I was prepared to pay the extra for a sturdy, nice looking alternative to the standard water butt. Customer service is excellent as they were really helpful with an enquiry I had regarding shipping - thank you. The carrier is Parcelforce, who unfortunately are not too efficient, but delivered the item eventually. All in all though, excellent and I would buy again without hesitation.”

Water Butts Direct 5 star review on 5th August 2022

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“Excellent service as always from this company”

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“My order arrived in the quoted timescale, but sadly one of the times was damaged (it happens). This item has been rapidly replaced with the minimum of fuss: the best response possible. I’d certainly order from them again.”

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“My purchase was excellent from this company including quality and price. Butt now filled with water after last nights rain.”

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“I ordered, I got. Simple. And this is the second from this supplier. All I need now is some rain.”

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“Very pleased with the water butt. Very fairly priced. Would use again.”

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“Very good water butt and fittings, fairly easy to install. The items were delivered very quickly - I'll probably purchase another one in the near future.”

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“The item was as described and was delivered very quickly and would certainly use them again.”

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“What an excellent service from Water Butts Direct, I rang to order a 200litre water butt& phone answered straight away, I spoke to Paul who was extremely pleasant & helpful so I placed an order & was told delivery would be by Fri 5th August however the water butt arrived Weds 3rd of August within 25hrs of my placing the order by phone a really great service & so pleased I picked this company. I had previously rang a company Even Greener but had trouble contacting them as they were busy & they asked me to leave my Name & Tel No & an operater would call me back, I'm still waiting .”

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“Great company, item arrived as they said in three days, so one happy customer”

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“The order arrived in the time stated and when I phoned up with a query the phone was answered promptly and my query dealt with efficiently. Very satisfied”

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“Excellent service. Very pleased with my order.”

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“Good selection of products but a pricey”

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“Great quality and service, thank you.”

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“Delivered within two days from ordering. Delivered within the 1hour time slot as predicted.Boxed and undamaged.What more could you ask for 10/10”

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“Excellent service and great products”

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Water Butts Direct is rated 4.5 based on 2,377 reviews