Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,377 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,377 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

Water Butts Direct 5 star review on 6th December 2025

Peter

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and happy with the product. Just waiting for some rain to start filling it. Found the fitting of the hose to the drain pipe difficult and had to saw a little more off the drainpipe to enable it to attach, but it looks good and will be a benefit to my garden.”

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“Very quick turnaround, found part missing but sorted very quickly. Very impressed, will use again”

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“Quality Water butt at remarkably low price. Included stand, tap,hose and free delivery (in the water butt that we chose). The staff that I spoke to on the phone were friendly and helpful. Our new build already had one connected to the shed so we thought at reasonable cost we could fit another one.....considering future possible weather extremeties.”

Water Butts Direct 5 star review on 12th August 2022

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“Advised by lovely man Really practical. No fancy business excellent service fast delivery. Pleasure to go business with th”

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“Nice piece of kit, fitted our existing stand, looks good, lid fits securely, time will tell if it lasts and doesn't leak but so far so good. Happy customer.”

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“Excellent website easy to navigate. Good range of water butts for everyone's budget my order was easy to place and it arrived promptly and well packaged. Quality water butts, easy to set up.”

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“Very happy with product”

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“Prompt service, excellent products”

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“Very good service very helpful when phoning for advise.”

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“Does what says on the butt.....”

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“Always easier to be wise after purchase. I would have prefered the option of an alternative connection to the rainwater downpipe cutting a section from the downpipe is not so easy when either end is fixed what could have been a 10-minute job took 2 hours. All done now The Butt seems good quality along with the stand. Time will tell.”

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“Great service with quick delivery, very pleased with the product - just need some rain now !!”

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“Everything worked as it should do. Thank you!”

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“Water butt arrived on time. Very pleased with it apart from the initial leak around the tap but I have rectified that with sealant.”

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“Can't fault them. Item arrived in good order, on time and was very easy to set up.”

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“Easy to order, quick delivery and a good quality product = 5/5!”

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“Lightweight, quite well made. From a distance looks like a real terracotta pot. Didn’t know you have to make a hole in it yourself. Not sure how many years it will last outside, time will tell of course. Shame the stand looks so cheap and nasty and black.”

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“All I need is some Rain! Very pleased with my Water Butt adding to the similar size already there. I am sure it will be invaluable with more hot dry summers to come.”

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“Delivered as stated and kept well informed.”

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“Good choice of stock, and easy to use website. Ordered a replacement lid and tap for an old butt. Fit perfectly and now it is fully working again. Prompt delivery, suitably packaged up.”

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Water Butts Direct is rated 4.5 based on 2,377 reviews