Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,131 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,131 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the new water butt which makes up for the shock of moving to a flat with a terrace which has NO tap1 Unbelievable! But the butt arrived about a week ago and I am delighted, in fact, that I will be using rainwater for the plants I am just beginning to collect. Water Butts Direct were excellent; efficient and professional.”

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“Lovely quality water butt however it should be for the price . My only disappointment although it arrived earlier than anticipated there was no notification , which was probably down to the courier ?”

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“Just what I needed.”

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“We needed an overflow ‘pipe’ for our new water butt (which came with the shed and had no overflow). Ordered online from Water Butts. Package came quickly within a couple of days and product was as described and ordered. They have some interesting water saving and composting products so may order again.”

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“Fast delivery on pallet, good quality instructions and fittings. Looks very smart when fitted.”

Water Butts Direct 5 star review on 22nd March 2022

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“Came very quickly and as described perfect for the job”

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“Ordered on a Sunday it came by the the following saturday”

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“Very pleased with the water butt and have fitted it into place without difficulty. I was a bit concerned about communication as I had to chase the order having not received it or heard nothing after 3 weeks. The issue was resolved very quickly after that however.”

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“Ordered 2 of the 500Ltr butts, really pleased with the quality as quite expensive but should save us on water bills over years to come.”

Water Butts Direct 5 star review on 15th March 2022

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“Perfect; just as described, quickly delivered and quickly installed with a downpipe diverter and filter. Thank you.”

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“Good online ordering process. Reasonable despatch times. The item itself (Garantia Rainwater Diverter) was really easy to install. Happy with the purchase.”

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“A great product and excellent service thank you”

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“We are very pleased with the stand which is a perfect fit for the butt. Good product and good service.”

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“Pleased with my purchase. All I need now is for someone to instal them. They are very sturdy and I love that the lids are really secure. All in all a good purchase.”

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“Delivered speedily, clear instructions, resulting in being up and running in no time. Purchased the 114 litre water butt which amazingly filled up in no time so am contemplating purchasing an overflow butt to store more rainwater.”

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“Size was accurate, and the quality per price was very good. Well pleased. Would deal again with this company CJE”

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“Well packaged and clear instructions. Value for money.”

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“I only received the water butt freshener a few days ago and I think it probably needs time to work so it is a bit early to ask me for a review!”

Helpful Report

Dear customer, Thank you for contacting us regarding your water butt freshener. Now you have had time to let the product work, we'd politely ask if you could update your review, and tell us how the product is! If there's anything else you need from us, please contact our customer support team who will assist you with any questions or issues you have --> cs@gm8group.com Kind regards, Water Butts Direct