Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,471 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,471 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

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Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 11th August 2026

Jonathan

Water Butts Direct 5 star review on 16th July 2026

Neil

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

106

Anonymous

Anonymous // 01/01/2019

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“Excellent. A prompt and accurate service.”

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“Good product, good service recommended!”

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“Ordered 2 replacent lids for existing water butts. Delivery was v quick, a matter of days. Price was also good. I wouldn't hesitate to order from them again.”

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“Great product, good price, speedy delivery.”

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“I'm very pleased with my water butt,it is made from a sturdy material and well balanced. Water butts direct are a very efficient company and I received the product within a couple of days”

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“This is the third one that I’ve bought. Prompt delivery and a good product.”

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“Great water butts easy to assemble Quick dispatch would recommend.”

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“Very impressed with the service. the butts arrived even earlier than expected and the response to emails was prompt and efficient.”

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“Found the hose I needed with this company- ordered, acknowledged & delivered Brilliant!”

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“Speedy and efficient ordering and delivery. I've had 2 water butts from this company and am very pleased with both.”

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“I purchased two water butts, one large and one for a small space. Both have proved a good purchase.”

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“I ordered 2 fast flow water butt taps, they are very good quality taps and excellent service. Delivery was quick and I was informed of the delivery date which was on time. I would use this seller again no problems.”

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“well satisfied”

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“Nice to be able to order a replacement water butt lid instead of whole thing. Very good service”

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“Excellent service quick delivery when said. I'll be using them again.”

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“Prompt and efficient service”

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“I'm not entirely happy as there is a small leak at the point where the tap joins the main body of the butt. Suggestions as to a remedy for this would be appreciated.”

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Hi, Sorry to hear what's happened. Please contact our customer support team on the following email who will be able to assist you > cs@gm8group.com. Kind regards, Water Butts Direct

“As a result of lockdown, we're all expecting prompt delivery times. It was a bit delayed on this occasion, and there was no email providing an allocated date. This wasn't an important issue, as we were at home that day, and so took possession of the large cardboard box - almost filled the recycling bin! Pleased with the water butt itself. The diagrammatic installation instructions were a bit of a challenge. The butt has been admired already, and this company recommended to several others looking for water butts that are a bit different than the norm.”

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“Very pleased with the beehive butt we ordered.”

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“Excellent service. Very pleased with water butt Will certainly use and recommend you”

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Water Butts Direct is rated 4.5 based on 2,471 reviews