Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,378 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,378 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

Write Your review

Tell us how Water Butts Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

Water Butts Direct 5 star review on 6th December 2025

Peter

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Husband is pleased with his water butt.Ordered late on Tuesday evening,delivered Thursday lunch time.Great service.”

Helpful Report

“Excellent website, prompt delivery and item well packed.”

Helpful Report

“Decided to get more water storage before it ran out so ordered the 800L unit, slots in very well, brass fittings good and secure, so after the last 4 days it’s already a third full! Also enabled the old one to go to smaller runoff 200L and that’s full now too! Don’t delay summers on its way!”

Helpful Report

“Easy and efficient order process, I made a small error on the delivery address which their customer service department rectified immediately with no fuss. Delivery completed in good order within 3 days. With a handy warning to use the release latch on lid to avoid damaging the mechanism, which I was aware of but very good point to highlight.”

Helpful Report

“Productsa s described. Good communication re. out of stock / opore-order goods. Everything arrived safely, well packaged and as per expected date. Sought advice and added to order very successfully prior to dispatch.”

Helpful Report

“Only three stars as base not very sturdy no doubt time will tell if you supports the weight of a filled butt.”

Helpful Report

Dear customer, Thank you for taking the time to leave us a review! If there is still an issue with the water butt not being sturdy. We'd suggest you send a photo to our customer support team, so they can identify your issue and give a solution for you. It may be, that the water butt isn't on a 100% flat surface causing the butt to wobble. Please contact our customer support team who will assist you with any questions or issues you have --> cs@gm8group.com Kind regards, Water Butts Direct

“Lower price than Amazon, shorter delivery time. Good service too!”

Helpful Report

“Lost lid in storm got replacement from water butts direct Good price, fast delivery and perfect fit would highly recommend many thanks”

Helpful Report

“prompt delivery, sturdy and as described. Very satisfied.”

Helpful Report

“Looks a great quality butt!! Great service as well, many thanks”

Helpful Report

“Easy to order and a very quick delivery. Very pleased and I’d use the company again.”

Helpful Report

“Great service and delivery”

Helpful Report

“Easy to order, brilliant product - we have bought 3! Helpful delivery driver”

Helpful Report

“Bought silver disk to keep waterbutt cleaner. Fast delivery very happy”

Helpful Report

“Had the butt for over a year now - all works brilliantly.”

Helpful Report

“Ordered a water butt- tap, it came quickly and did the job.”

Helpful Report

“Excellent quality at a very competitive price and delivered within 3 days. Would recommend to anyone.”

Helpful Report

“Great looking product. It was easy to install but its real advantage is that it is tall and thin and thus sits up against the wall without blocking a path.”

Helpful Report

“Water butt and stand delivered promptly. Very well packaged. Set up now at garden shed and improvised overflow using the coupling provided for the diverted and a length of alcathene pie.”

Helpful Report

“It is what it is - a water butt, a stand, a tap and a diverter. Simple to install. It works well. If I was to ask for an improvement, I would request that they include a sealable hole in the stand that I could pour sand to add weight to the legs for stability and strength.”

Helpful Report

Water Butts Direct is rated 4.5 based on 2,378 reviews