Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,378 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,378 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

Water Butts Direct 5 star review on 6th December 2025

Peter

104

Anonymous

Anonymous // 01/01/2019

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“Easy to assemble, arrived when it was supposed to. Would highly recommend”

Helpful Report

“Arrived quickly. Tap was missing but that was resolved quickly too.”

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“Very prompt delivery. Love our new water butt.its a bit taller than I imagined but my fault for thinking more about the size it took for water. Luckily it's not above the height of our garage where it is going to go. I love the pale green colour and the column shape.”

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“Very pleased with the quality of water butt lid. Fast delivery as promised and packaging strong enough to prevent damage”

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“I requested a number of items and some were not available. I was advised the order would be delayed by a few days but I could receive the items in stock sooner if I wanted. I preferred to have these and at no extra effort, they arrived 2 days later. I have every confidence in this company and the person who contacted me was charming.”

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“Arrived on time, a well made product with all the expected extras. Would definitely recommend.”

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“Excellent product and so easy to install in my filter.”

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“I love the new water butt which makes up for the shock of moving to a flat with a terrace which has NO tap1 Unbelievable! But the butt arrived about a week ago and I am delighted, in fact, that I will be using rainwater for the plants I am just beginning to collect. Water Butts Direct were excellent; efficient and professional.”

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“Lovely quality water butt however it should be for the price . My only disappointment although it arrived earlier than anticipated there was no notification , which was probably down to the courier ?”

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“Just what I needed.”

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“We needed an overflow ‘pipe’ for our new water butt (which came with the shed and had no overflow). Ordered online from Water Butts. Package came quickly within a couple of days and product was as described and ordered. They have some interesting water saving and composting products so may order again.”

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“Fast delivery on pallet, good quality instructions and fittings. Looks very smart when fitted.”

Water Butts Direct 5 star review on 22nd March 2022

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“Came very quickly and as described perfect for the job”

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“Ordered on a Sunday it came by the the following saturday”

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“Very pleased with the water butt and have fitted it into place without difficulty. I was a bit concerned about communication as I had to chase the order having not received it or heard nothing after 3 weeks. The issue was resolved very quickly after that however.”

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“Ordered 2 of the 500Ltr butts, really pleased with the quality as quite expensive but should save us on water bills over years to come.”

Water Butts Direct 5 star review on 15th March 2022

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“Perfect; just as described, quickly delivered and quickly installed with a downpipe diverter and filter. Thank you.”

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“Good online ordering process. Reasonable despatch times. The item itself (Garantia Rainwater Diverter) was really easy to install. Happy with the purchase.”

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“A great product and excellent service thank you”

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“We are very pleased with the stand which is a perfect fit for the butt. Good product and good service.”

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Water Butts Direct is rated 4.5 based on 2,378 reviews