Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,137 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,137 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently bought 2x227 ltr waterbutts from waterbutts direct. They arrived within 48 hrs and came with a stand and the rain diverter kit. Went for the grey colour option and linked them together with a standard linking kit into the factory molded holes. So pleased I am just going to order another one.”

Water Butts Direct 5 star review on 5th August 2021

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“Prompt dispatch. Had exactly what I needed. Good website. Thanks.”

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“Item as described. Butterfly garden mirror was 70 pounds cheaper than Artisanti.”

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“Very neat but really needed more his year with such a hot summer. Don't have room for a large water butt in my garden, so it's the best solution for me.”

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“Excellent service excellent products I have bought other butts that are thinner material and not fit for purpose but yours are very robust and easy to use Jim Kellock”

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“Delighted to have found your company. Excellent and most helpful ambassadors during my calls. Great website. I loved it.... purchased a small barrel water butt for my mum. It is fantastic. perfect shape/size. Excellent service/fast delivery. perfect packaging. Thank you. Marian”

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“Lovely, butt the tap was not screwed up tight so now it has filled up (a downpour of summer rain) I have to wait till it is emptied before I can get a spanner to it! Just a friendly warning.”

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“arrived on time and the product was of good quality very happy”

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“Wow! Wow! Wow! 5*!!! It looks gorgeous and is a lovely feature in the garden. Lots of people have commented how great it looks and didn’t even realise it was a water butt! Definitely worth the money! Delivery was good and on time and was well packaged. Would most definitely recommend!!!”

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“Order delivered very quickly. Thank you for your very prompt service. Everything n perfect order. Job well done! G. Taylor”

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“I have discovered that the water tap is not waterproof and the joint leaks. Not very good quality control after manufacture. I shall have to send it back but not sure how as it is very bulky. Not satisfied at all with the purchase. Help!”

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“Exactly what we ordered. Easy to install”

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“Arrived very quickly despite being an on order / out of stock item. Is a really lovely shape and size. Base was very easy to put together and seems sturdy. Really really please with my purchase was exactly the shape, size colour and price I was looking for.”

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“I needed the tube and connections to join two water butts. The response to my order was prompt and delivery very good. I would have no hesitation in using your services again.”

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“Good selection of products, found what we needed easily and quickly delivered.”

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“Bought a Gutter Mate rainwater diverted. Excellent service and prompt delivery. No instructions in the box but easy to find on the website. Could do with a longer hose but local hardware store had it for a lot less than the extension pipe available as an extra.”

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“The delivery was very good with no delays. One small query was handled by the team quickly and was cleared up satisfactorily.many thanks to the team.”

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“Very good customer service, would recommend”

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“Well packaged and good quality”

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“Easy website to navigate, water butt arrived promptly I was very pleased to buy an item made in England. 10/10.”

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Water Butts Direct is rated 4.6 based on 2,137 reviews