Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,130 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,130 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice product just connected. It would be nice to have more comprehensive instructions about the fittings and accessories.”

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“Marvellous service. Delivered on time. Exactly as described. Customer service very prompt and efficient response to all enquiries”

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“Delighted with our new Water Butt. Customer services extremely helpful. Would recommend.”

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“Such a huge selection to choose from. Easy to order. Delivered 1 day early! Fantastic Service.”

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“Excellent delivery of water butt would purchase from you again”

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“Pleased with my butt 🤣 took awhile to come but I knew that when I ordered. Good price too”

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“Swift delivery much appreciated. Easily set up in a far better place than the one it was replacing. The only query on our part is whether we should have ordered a bigger one as it rained the next day and became so full that it was overflowing. It is really a good shape and just right for our garden.”

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“Prompt delivery item exactly as described. Fits my water but overflow and hose perfectly.”

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“Quick shipping, quality product. Very happy!”

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“Good service, quick delivery and useful Q & A online. We have not unpacked yet, so no comments on the contents for a couple of weeks.”

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“Ordered my water barrel from Water Butts Direct and it arrived 2 days later complete with the down pipe connection kit. Easy to assemble and connect following the instructions making sure that the water level is level with the drain water level tape provided.”

Water Butts Direct 5 star review on 29th October 2022

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“Really pleased with delivery, product and after sales service. Had a problem with a coulpe of the butts but this was dealt with quickly and with little fuss.”

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“Excellent service. Correct colour. Fast delivery”

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“Excellent prompt service.”

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“arrived promptly. the edges in the lid very sharp but other wise goood.”

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“2 large water butts arrived within 3-4 days along with the stands and gutter mate filters. Excellent quality. Excellent service.”

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“Very good, easy to order, price very, delivery was quick came a day earlier than was told. That did not matter at all. Easy to install with the instructions, it is now in full operation. Thank you.”

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“Delivered promptly, well packed and the look is very pleasing. Haven't installed it yet but as all the required parts are with the water butt I don't expect any problems.”

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“Great service prompt delivery”

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“Order arrived very quickly -surprisingly as live in highlands! Easy to assemble with instructions supplied. Would definitely order from them again.”

Water Butts Direct 5 star review on 26th October 2022

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Water Butts Direct is rated 4.6 based on 2,130 reviews