Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 2,062 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,062 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 15th April 2025

Anonymous // 01/01/2019

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“Excellent service. Very pleased with my order.”

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“Good selection of products but a pricey”

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“Great quality and service, thank you.”

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“Delivered within two days from ordering. Delivered within the 1hour time slot as predicted.Boxed and undamaged.What more could you ask for 10/10”

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“Excellent service and great products”

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“the water butt arrived quickly and does the job well.”

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“Service was prompt and delivery as advised . The water butt was just as advertised exactly what I wanted.”

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“Great service and great water butt.”

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“Great service”

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“We ordered a 200 litre Water butt here and the service was great and delivery was quick, overall very pleased and would recommend this company.”

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“Very pleased with quick service just waiting to get it fitted ,”

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“All good item arrived promptly. Easy to fit.”

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“Im delighted with the Waterbutt and stand. I was amazed at how quickly it filled up. So much so I had to fit an overflow system to it. And because its a slim one, its not an eyesore. also it was so easy to install, I but the gutter and fitting kit to go with it, and the assistant was really helpful.”

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“Received well packed and everything in good order, the butt seems well made and looks great. the butt and stand are very well suited.”

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“Great product looks good delivery excellent”

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“The piping and drainage was the wrong shape so the person that installed it had to use the old piping, and he couldn’t use the other. It did not inform people of this in your description of the water butt,”

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“Very pleased,rather expensive but worth it,looks good in situ,image attached”

Water Butts Direct 5 star review on 27th July 2022

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“This is the 3rd water butt I have ordered from Water Butts Direct through their collaboration with Northumbrian Water. The item was delivered when promised and was at a very good price which included delivery”

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“Was sent wrong items but quickly sent correct ones, thanks”

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“I think the Harcostar 227L water butt, stand and diverter kit is an excellent product. It provides all the components needed to set up a water butt. There is no requirement to drill any holes in the water butt. The screw fixing for attaching the tap at the base of the butt is particularly easy to use. I found the instructions for positioning the diverter kit on the drainpipe in relation to the water level marked on the water butt very helpful. I like the appearance of the water butt and the quality of its manufacture.”

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Water Butts Direct is rated 4.6 based on 2,062 reviews