Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,372 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,372 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

Write Your review

Tell us how Water Butts Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

Water Butts Direct 5 star review on 6th December 2025

Peter

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seems to be really well made”

Helpful Report

“Very prompt delivery of worms, coir blocks and volcanic supplement. My wormery had lain dormant for a couple of years and I wanted to re-start it. Water Butts had an offer of all I needed to start the wormery up again and at an excellent price. It’s now up and running so, thank you Water Butts. Highly recommended 5*”

Helpful Report

“Overflow unit was so easy to fit and it works a treat.”

Helpful Report

“Easy to order, delivered fairly quickly. Good product. One negative, little notice of delivery date except on morning of delivery.”

Helpful Report

“Arrived quickly. Even I managed to fit it. Does the job. Just need it to rain now.”

Helpful Report

“Easy to order, quick delivery and great product,”

Helpful Report

“Arrived within two days of ordering and all as described. Just perfect for what I needed!”

Helpful Report

“Thank you for a very good service”

Helpful Report

“Very good value and quality water butt. It arrived complete with a diverter and stand.”

Helpful Report

“A very quick delivery.”

Helpful Report

“Ordered easily and arrived as expected”

Helpful Report

“Ordered on a Wednesday arrived on Saturday. Took very little time to set up. All pieces came in one box. Box was damaged but product was fine. Opened while courier watched.”

Helpful Report

“Good customer service team, very helpful.”

Helpful Report

“Easy to order and delivered quickly”

Helpful Report

“Fantastic water butt and really looks like a wooden barrel. Brass tap is a nice touch too. Only thing is I couldn't fully tighten the brass tap. I have added extra PTFE tap as advised so hopefully it will be ok.”

Water Butts Direct 5 star review on 4th August 2025

Helpful Report

“Prompt reply from customer service, prompt delivery of the item I ordered”

Helpful Report

“VERY PROMPT SERVICE”

Helpful Report

“Very pleased with quality. Although they didn't turn up on the day suggested, a quick response to my questioning - and they turned up at the second attempt. Easy to set up - now all I need is the rain.”

Helpful Report

“Good product and delivered on time ..”

Helpful Report

“Great water butt. Extra large capacity and thought the ability to fix to the wall was a safety plus given the size and weight of the water butt. Now need some rain to fill it :) This is our 2nd water butt from"Water Butts Direct" -- our first one is a smaller, classy design adjacent to our herb garden.”

Water Butts Direct 5 star review on 30th July 2025

Helpful Report

Water Butts Direct is rated 4.5 based on 2,372 reviews