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Water Butts Direct Reviews

4.6 Rating 2,237 Reviews
90 %
of reviewers recommend Water Butts Direct
Company Reviews Product Reviews
1,226
 Questions Insights Metrics Info
4.6
Based on 2,237 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Water Butts Direct Reviews

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Valerie
Verified Buyer
“Easy to use website, with phone number for queries. Dimensions of water butt given which was useful as replacing leaking water butt and needed the same size. Item delivered within the time frame given. Queries answered promptly.”
Helpful Report
Babs
Verified Buyer
“Product is of very high quality and this is the second waterbutt I've purchased.”
Helpful Report
Terry
Verified Buyer
“Everything went smoothly and the item was delivered on time.”
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Roger
Verified Buyer
“A good product at a competitive price, delivered promptly”
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Anonymous
Verified Buyer
“Good range of products and speedy response to any queries. Delivery was quick. Only criticism is that there is no advance notice of deliveries, just a text or call on the day. We happened to be free for both but it could have been a problem.”
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Shirley
Verified Buyer
“Decent for the price. Prompt delivery”
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Neil Horan
Verified Buyer
“Purchased a white hose to conect a downpipe to a water butt, fits very well, just the job.”
Helpful Report
Margaret
Verified Buyer
“Excellent service, ordered one day, arrived the next day, and only £2.99 delivery charges Now got it in situ, waiting for it to fill up with rain water”
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Kenneth
Verified Buyer
“Works well”
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Christine
Verified Buyer
“Size fitted my water butt perfectly.”
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Jamie Seaton
Verified Buyer
“Nice solid butt and arrived quickly .”
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Harriet
Verified Buyer
“Ordered a waterbutt but they delivered the wrong size. They had a rapid response to my complaint but then I was given another delivery date which was missed without comment. Complained again, and told I need to wait another 7-10 days for delivery.”
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Anonymous
Verified Buyer
“Delivered promptly and looks good. Snag initially, as the box seemed to contain just the butt itself. The instructions and accessories, it turned out, were inside - invisible and inaccessible because the 'childproof' lid deteated adult arthritic hands. In the end, I got a neighbour's child to open it! It might be sensible perhaps to put some abbreviated form of the instructions, or at least a list of contents, on the outside of the drum. That said, it seems a very robust and well designed piece of equipment, with sufficient options to cover most local circumstances..”
Helpful Report
Malcolm
Verified Buyer
“Good service and delivery time. Easy to fit. Use the video on you tube it makes it simple.”
Helpful Report
Jane Dallyn
Unverified Reviewer
“Terrific value, speedy delivery, economical and green packaging . Very pleased with the service and my new water butt lid!”
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Anonymous
Verified Buyer
“Very prompt delivery. Good quality product . Easy to fit.”
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Thomas
Verified Buyer
“Butt delivered very quickly and as predicted. No damage. Great service.”
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Pauline
Verified Buyer
“Good service and product value for money”
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Anonymous
Verified Buyer
“Easy to order online and competitive price compared to other popular websites. I have not installed the rain diverter for the water butt, but the video instruction is very helpful.”
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Natasha
Verified Buyer
“It's everything thinf the advert said, thank you.”
Helpful Report
Water Butts Direct is rated 4.6 based on 2,237 reviews
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