Login
Start Free Trial Are you a business? Click Here

Water Butts Direct Reviews

4.6 Rating 2,256 Reviews
89 %
of reviewers recommend Water Butts Direct
Company Reviews Product Reviews
1,246
 Questions Insights Metrics Info
4.6
Based on 2,256 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Water Butts Direct Reviews

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Matthew
Verified Buyer
“Very quick and prompt delivery. The butt itself didn’t come with instructions as it should have, but customer service replies were very fast and the website had useful videos and documents to help guide installation. The butt itself was fairly easy to install, though additional tools were required for creating the hole in the butt and attach/screw in the diverter. Overall very pleased with it, and looking forward to collecting rainwater soon!”
Helpful Report
Brian
Verified Buyer
“Quick delivery, easy to order”
Helpful Report
Anonymous
Verified Buyer
“I ordered a water butt lid as I lost one in a storm. The replacement came quickly, was well packed, very reasonably priced and fitted my water butt.”
Helpful Report
Alan
Verified Buyer
“One of the water butts delivered to the wrong address. The products are fine but the courier service is not.”
Helpful Report
Ian Fryer
Verified Buyer
“Staff were very helpful when I phoned up to ask a question. Delivery was very quick and well packaged.”
Helpful Report
Tony
Verified Buyer
“Prompt safe delivery. Butt looks good.”
Helpful Report
Anonymous
Verified Buyer
“looks Ok so far. Slightly tricky to screw the tap in buit I did it”
Helpful Report
Charles
Verified Buyer
“Very good service, hoping to fit the new tap in the next couple of days.”
Helpful Report
Anonymous
Verified Buyer
“Excellent product, delivered. Promptly. Fitted up easily with stand and diverter for downpipe. Just waiting for the rainfall to fill it. 👍”
Helpful Report
John
Verified Buyer
“Delivery was made very quickly by Evri and all parts came in the same box. Excellent service”
Helpful Report
Newman
Verified Buyer
“Good selection of butts at competitive prices”
Helpful Report
Libby
Verified Buyer
“Haven't installed it yet but it looks good, seems tough and was delivered in superfast time.”
Helpful Report
Anonymous
Verified Buyer
“Purchased as a replacement for a water butt which sprung a leak from the base. Easy to assemble, set up and use. Arrived securely boxed.”
Helpful Report
Leonard
Verified Buyer
“Brilliant experience through this company especially the person who I dealt with whose name was Stephen. He was first class.”
Helpful Report
Raymond
Verified Buyer
“The correct parts supplied at a good price and quick delivery too. Thank you.”
Helpful Report
Kevin
Verified Buyer
“Just what i was looking for to replace existing ones, at a good price & delivered on time.”
Helpful Report
Stephen
Verified Buyer
“I am pleased with my Harcostar 227 litre water butt, it is well made and very sturdy. A liitle petroleum jelly on the concealed latch makes the lid easier to get on and off while retaining the child proof function. The supplied tap is up to the job. I intend to use the built in 'grooves' around the circumference of the butt to fit a stainless steel retaining cable, secured to the wall I also got the Antimicrobial Disc which stays in the water permanently to keep it cleaner, will be interested to see that in action.”
Helpful Report
Anonymous
Verified Buyer
“Very pleased with the water butts and for the excellent service. Couldn't have been more helpful. Thank you.”
Helpful Report
Roger
Verified Buyer
“DPD delivered to wrong address and returned Water Butt to Argos Epsom. Water Butt Direct customer services were rude and poor.”
Helpful Report
Julie
Verified Buyer
“Really great items and reasonably priced. Good communication from the courier too!”
Helpful Report
Water Butts Direct is rated 4.6 based on 2,256 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request