Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,446 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,446 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 17th August 2026

Cymon

Water Butts Direct 5 star review on 16th July 2026

Neil

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

106

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sturdy and good choice”

Helpful Report

“Good promt service, and a good product for the price. The only thing I would suggest is a bit of info on how to fit/seal the tap, I had a small leak and had to empty the butt to put some tape on the thread. Not a real problem and will get another one for the other side of the house.”

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“Extremely quick delivery, so I was able to replace an old leaky one, and catch the weekend showers. Iit is a quarter full already and working well. Great accesory pack, very satisfied.”

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“By far the best price out there for a water butt that size that I found. That it's recycled plastic has to be greener. It was easy to order (a friend sent me a link) which I did on a Monday and it arrived the following Saturday six days later.”

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“Customer services (in the uk 😀 ) excellent , dealt with a guy called Paul who was very helpful. Fast delivery from stock using a reliable courier ( DHL) Will use again.”

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“I have used Water Buts Direct on two ocassions and found their butts to be gorgeous... water ones that is. Good deals and very prompt delivery. Would recommend.”

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“Great products at a resonable price with quick delivery.”

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“Overall the service was very good but the notice we received of the deliveries was very short”

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“Looks like it should. Not assembled yet.”

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“Everything arrived well packaged and healthy.”

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“The tank I ordered is exactly what it says on the website, except I cannot fit a watering can under the tapunless I raise the tank much higher than I wanted. This is a shame as under the Product Question section it states in an answer that you can fit a watering can under the tap. Shame as everything else is great.”

Helpful Report

“It arrived on a pallet and the driver hauled it up the drive with a broad smile. It is so stylish and modern but perfect for water collection.It has been admired by the neighbours and visitors .It looks like it will last for years. I am delighted with my purchase.”

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“Good quality water butt which was fairly easy to set up and quick delivery.”

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“The kit arrived earlier than expected. The instructions were clear. I'm not keen on the black plastic so I painted it with exterior-use green paint. All good so far, except there has been no rain!”

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“Found just what I wanted. Something a bit different! It looks good in it's new home. Delivered in good time.”

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“Great looking waterbutt . Delivery guys very helpfull”

Water Butts Direct 5 star review on 24th August 2025

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“Great service! Thank you. Ordered online so did not speak to anyone at Water Butts Direct.”

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“Not very well wrapped only had thin plastic wrapped round it several scuffs and sratches. Should have been better wrapped for transporting for the money it costs.”

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Hi Michelle, if you could send photos and details of your order number ect to our Customer Service team at cs@gm8group.com we will try and resolve this issue for you. Mandy