Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,377 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,377 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

Water Butts Direct 5 star review on 6th December 2025

Peter

104

Anonymous

Anonymous // 01/01/2019

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“Absolutely brilliant from order to delivery, couldn’t fault them.”

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“Part came when it said. The part works great and the instructions clear.”

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“Great product, really stylish and practical”

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“There was no mention of a delivery date until after the 28 days! Service was good but could communicate a little better!”

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“Brilliant service, ordered Thursday delivered Monday, couldn't ask for anything better.”

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“First rate service and product.”

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“Easy to order, arrived promptly in good order.”

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“Delivery arrived after only a few days of ordering and in good order.”

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“I can't get the lid off the water butt, there is no stand unless it's inside and there are no instructions as to how to get the lid off. Disappointed.”

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“The water butt I wanted was out of stock but I was able to pre-order it anyway. I was kept informed of the progress of my order which came within a week. Very pleased with the quality of the water butt, the service I received and the value for money.”

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“Although my purchase was out of stock once back in stock delivery was very fast.”

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“Arrived quickly, easy to set up. And the grandchildren had great fun with the boxes!”

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“very good service water butt arrived earlier than expected”

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“Excellent service and quick despatch. The water butt itself is great and easy to set up.”

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“Excellent service.”

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“Excellent service, ordered product delivered earlier than expected.”

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“Easy to order, delivery quick.”

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“Easy to navigate, good pictures on web site. Choice and reasonable prices. Good delivery service. Arrived when you said it would.”

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“I ordered a piece of hose which came within the stated time. All is as it should be so I'm happy with the goods and buying experience”

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“Generally speaking pleased and it was easy to set up the water butts. However, we bought two and on one the tap did not fit properly except when turned the wrong way up. Needed string and sealant to work without dripping. Arrived in good time.”

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Water Butts Direct is rated 4.5 based on 2,377 reviews