Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,377 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,377 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

Water Butts Direct 5 star review on 6th December 2025

Peter

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Water butt arrived quickly and it and the diverter was easy to install. Unfortunately it’s leaking around the tap. I’ve already drained it (all 250L) to make sure I hadn’t missed screwing something on the inside (I hadn’t) and tightened it up and it’s still leaking. I’m waiting for some Plumber’s mait putty to arrive to seal the leak.”

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“Easy to use site when purchasing and really good value product. Delivery was quick. Would definitely recommend this company to do business with”

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“All very straightforward and delivered ahead of expectation”

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“Fitted the water butt over the weekend and it’s filling up nicely. The instructions were clear to follow.”

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“Top quality water butt, easy to install and looks great in black. Service was fine and the water butt was delivered on time. It's the second one I've ordered and I can recommend both the product and the company.”

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“Helpful advice and a one-stop shop for all things water butts.”

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“Whilst the water but is fine I had to purchase a rather expensive brass replacement tap , as the plastic one provided continuously leaked and then broke off.”

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“Can’t comment. Still waiting for delivery”

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“Good service my water butt arrived two days after ordering, which I was pleased about as I thought it would take much longer, so Thankyou.”

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“A top quality product at a realistic price and excellent service with a technical question I had.”

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“Parts were delivered as ordered and did the job! Thanks”

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“Didnt fit a Prestige 100L which is supposed to be the same size”

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“The water butt was exactly as described in the excellent details given on the website. It arrived earlier than expected and we are very pleased with it.”

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“This is the 3rd butt from this firm. Pre-ordered due to shortages but was dispatched ASAP. Delivered OK and a query was answered straight away. Good service. The delivery time in the final question to this review is irrelevant as there were shortages from the manufacturer and this firm shipped it as soon as they could.”

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“Butts direct were slow on delivery. They took five days to dispatch one single item.”

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“Phone call... Attitude... Sense of humour....essential these days..... Thanks Peter..P”

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“The diverter eventually arrived but I was worried so had to track it as it took longer than expected.”

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“Water Butt's Direct were very helpful in answering my questions before & during my order. Good delivery despite the ongoing difficulties many workers are having in that sector - all credit to the delivery crew. I'm very pleased with my new ROTO 50 litre rain barrel, just right for my small garden. Now all I want is some rain to go with it :-)”

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“Very happy good price better than having to buy a new kit .”

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“I was not sure what to order accessory wise with my water butts so i called them up and was very impressed with how helpful they were. They advised me that my produce was not in stock but that they would be in touch. As I had not heard a few days later I sent an email for an update and within one hour they had replied advising that the delivery was on the way. Totally efficient, polite and knowledgeable. would certainly recommend.”

Helpful Report

Water Butts Direct is rated 4.5 based on 2,377 reviews