Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.87

4.9 Rating 1,763 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,763 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 29th December 2025

201

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Boots are fantastic. I thought they were a bit too large but thicker socks resolved that. I love these shoes very much. I enquired about returning and the answer back was very comprehensive.”

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Posted 3 years ago

“Great timely response.”

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Posted 3 years ago

“I ordered four pair of shoes from Thomas Bird and they were all excellent! Fantastically crafted in Italy and of the best calfskin full grain leather. Beautiful colors/patina and incredibly elegant lasts were uses. The shoes also arrived much faster than I expected. Excellent service and reliable too!”

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Posted 3 years ago

“Wonderful experience at Thomas Bird. For those that have an astute taste in high end leather shoes, Thomas Bird is the place to go. In addition, their customer service is very responsive and accommodating. Stuart answered all my questions promptly and professionally. They have won repeat business from me.”

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Posted 3 years ago

“No problems, easy peacy lemon squicy.”

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Posted 3 years ago

“Service was excellent but I will be returning due to style issues.”

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Posted 3 years ago

“Impeccable.”

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Posted 3 years ago

“I am writing to express my gratitude for the excellent service and product I received from your company. From the moment I placed my order, I was impressed by the professionalism and efficiency of your team. The process was smooth and straightforward, and my shoes arrived in a timely manner and in perfect condition.”

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Posted 3 years ago

“I had an issue about sizing and had to call in. Samantha was more than graceful on the phone. Samantha is a keeper! I cant wait to order the Memphis in black once the restock comes in in a few months.”

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Posted 3 years ago

“Everything was handled perfectly and swiftly.”

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Posted 3 years ago

“The service and delivery were all great. I will buy again from Thomas Bird”

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Posted 3 years ago

“Product arrived with damage. However, contacted customer support and a new product was immediately sent out without question. Thank you!”

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Posted 3 years ago

“Excellent quality and exact fit! Thank you”

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Posted 3 years ago

“Great pair of shoes. Sizing runs a little large so had to exchange it for a smaller size (wear size 9 us but had to get a size 8 us). But shoes look great, took some time to wear them in but overall very happy my purchase.”

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Posted 3 years ago

“Very nice stylish shoes good price”

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Posted 3 years ago

Good evening. Thank you for the feedback. It looks as though you selected "1 star" rather than 4 or 5 judging by the positive comment. Perhaps you could revise this when you get a moment? Many thanks, Stuart.

Posted 3 years ago

“Delivery - next day. Customer service - immediate & v helpful. Goods - i have 2 pairs iv chelsea boots which i am happy with .”

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Posted 3 years ago

“I love the fact that my purchase was prompt, within a couple of days I hade received my shoes.”

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Posted 3 years ago

“Prompt delivery”

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Posted 3 years ago

“Love these boots! The presentation was top notch and the leather is incredible. Unfortunately, because the shafts are so narrow, the zipper on my right boot was completely busted while trying to zip them up (the left boot zipped up just fine). I'm a pretty lean guy (6'2'' and 215), so keep that in mind when ordering. Aside from that, I would still recommend buying. Hopefully, I can get the zipper replaced.”

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Posted 3 years ago

“Perfect fitting boot.”

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Posted 3 years ago

Thomas Bird London is rated 4.9 based on 1,763 reviews