Thomas Bird London Reviews

4.81 Rating 421 Reviews
96 %
of reviewers recommend Thomas Bird London
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
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86-90 Paul Street, ,

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Anonymous  // 01/01/2019
Decent shoes with very poor return and exchange policy and underwhelming customer service. Seems like a good option if you live in London or UK area, if you live in the US or elsewhere then Thomas Bird is not a good option.
Posted 1 year ago
Delivery was seamless. Slight defects in workmanship on the shoes, though not worth the hassle of exchanging.
Posted 1 year ago
Reply from customer service to inform of dispatch date.
Posted 1 year ago
Belt is a nice color and leather. However size is too long. I ordered a 36 and received a 38. In fact it doesn’t even have size specified on it. Had to take to cobbler to get more holes and shortened.
Posted 1 year ago
My husband loved the shoe. However there were a few minor imperfections with the shoe. We tried contacting you but it's been hard to reach someone.
Posted 1 year ago
This time sadly received one shoe with "in my opinion" defect, hope this not make shoe broke.
Posted 1 year ago
Prompt delivery (24 hrs). However item was not as advertised. Prompt reply to email inform about item. Exceptional customer service.
Posted 1 year ago
Thomas Bird London is rated 4.81 based on 421 reviews