Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.86

4.9 Rating 1,649 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,649 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 16th April 2025

Yvens Ulysse Jr

Thomas Bird London 5 star review on 10th April 2025

Anonymous

Thomas Bird London 5 star review on 8th April 2025

Yvens Ulysse Jr

Thomas Bird London 5 star review on 31st March 2025

Anonymous

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shoes were to be delivered and UPS stopped 3 times. I did not know, I had to sign receipt for the shoes. This was not communicated by TB or UPS. I had 3 notices, the 3rd said they will be sending the product back. A simple email stating this would have been very helpful. I would have waived the sign receipt, as I work during the day, or the door note could have said where I could pick them up. I did not receive the shoes. Was, looking forward to getting them. Keep me posted, would still like to do business with you.”

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Posted 2 years ago

“The service was ok”

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Posted 2 years ago

“Company did a great job. I really like customer service. Someother companies in America are not so nice, but, Thomas Bird has been so nice and helpful in my shoe and boot choices.”

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Posted 2 years ago

“Beautiful pair of shoes, great communication, ***** 5 stars Customerservice.”

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Posted 2 years ago

“Shipping was incredibly fast from UK to United States, the Chelsea boots I ordered were comfortable and exactly what I was looking for! New favorite place to buy all my boots!”

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Posted 2 years ago

“beautiful boots will order more. james boland”

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Posted 2 years ago

“Really great quality boots, my second pair. Really pleased with the quality and service/delivery, spot on!”

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Posted 2 years ago

“Good evening, My name is Branden Jackson. I was pleased with the boots that I ordered from your company. However, I needed to exchange them for a size smaller. I returned them on September 15 following the proper protocol. According to the estimated delivery time, I should have received them by September 30. They are currently in transit from a shipping facility in Germany. I don't know when I should expect them.”

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Posted 2 years ago

Good morning. I'm sorry about the delay. I can see they finally managed to deliver them on 3rd October. Please let me know if there is anything else we can assist you with.

Posted 2 years ago

“Ordering was eats and delivery was on time. Packaging and presentation was quality. I look forward to ordering another pair of shoes from Thomas Bird!”

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Posted 2 years ago

“Good product, good value but delivery service was poor”

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Posted 2 years ago

“The shoes are gorgeous, and they fit really well from the start. As I've been wearing them more, they just feel better and better on my feet and I love them! I did initially order the wrong size, and the company was super helpful in making the switch.”

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Posted 2 years ago

“Excellent company to deal with. came on time”

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Posted 2 years ago

“Excellent customer service and timely communications both pre- and post purchase. This was important to me as I was buying from Australia. Shipping was prompt and with many reassuring updates along the way.”

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Posted 2 years ago

“Arrived on time and great quality”

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Posted 2 years ago

“After a dispute with Thomas Bird management and several emails, I am pleased to say that the issue was resolved promptly and satisfactorily. I would most definitely recommend “Thomas Bird” for their after-sale services as well as their high-end Italian shoes. Thank you”

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Posted 2 years ago

“Excellent product - the first time I wore them I was told I had SWAG - not bad for a 64 year old 👍 The Swagman”

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Posted 2 years ago

“100% awesome boots and service! I will definitely be coming back for more…thanks!”

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Posted 2 years ago

“Craftsmanship and service is stellar!”

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Posted 2 years ago

“I love the company services excellent !!”

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Posted 2 years ago

“Faultless service and a faultless product.”

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Posted 2 years ago

Thomas Bird London is rated 4.9 based on 1,649 reviews