Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, 86-90 Paul Street, ,, London
Rating: 4.86

4.9 Rating 1,851 Reviews

97 %

of reviewers recommend Thomas Bird London

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,,
86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 19th April 2026

Brian Young

Thomas Bird London 5 star review on 27th January 2026

Tangent Ambridge

Thomas Bird London 5 star review on 13th January 2026

"george Obeng-marnu"

211

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rapid delivery of item. Good quality.”

Helpful Report

Posted 15 hours ago

Dear Thomas Bird Customer, Thank you for taking the time to review Thomas Bird we are really pleased to hear how happy you are with your purchase and in particular the speediness of your delivery. We hope to see you back shopping with us again soon. Kind Regards Ann www.tblon.com

Posted 1 hour ago

“Beautiful, quick delivery fine craftsmanship. So far so good !!!!”

Helpful Report

Posted 1 week ago

Hi Charles, Thank you for your review. We’re really pleased you find it beautiful, with quick delivery and fine craftsmanship. Great to hear so far so good. Kind regards, Team Thomas Bird London

Posted 1 week ago

“Really really love the shoe we order again thank you”

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Posted 2 weeks ago

Hi James, Thank you for your review. We’re really pleased you love the shoe and that you’d order again. Kind regards, Team Thomas Bird London

Posted 1 week ago

“No issues.”

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Posted 2 weeks ago

Thank you for your review. We really appreciate all the feedback we get.

Posted 2 weeks ago

“I had issuses with damage which i hadnt seen stright away this was handled without any fuss and the replacement boots were dispached these were first class and everything i was hoping for . As such they now have a customer for life”

Helpful Report

Posted 2 weeks ago

Hi Robert, Thank you for your wonderful review. We're so pleased you happy with the replacement boots. Unfortunately, on the odd occasion shipping is not always to the standard we hope for, so we are so glad you reached out to us , so we could rectify the problem. We look forward to you shopping with us again. Kind regards Samantha

Posted 2 weeks ago

“Communication was excellent, TB kept me informed about my order from purchase to delivery. My new burgundy brogues are very finely made, and not only do they fit like a glove right out of the box, they make my Flintstone feet actually look sleek. They almost didn’t require any break-in, snug but comfortable with no tight spots or rubbing at my Achilles’ tendon. Only time and wear will truly reveal the quality of construction, but all signs thus far indicate with regular care, they’ll last for decades.”

Helpful Report

Posted 3 weeks ago

Hi Guy, Thank you for your review. We’re really pleased you’re enjoying the burgundy brogues and that TB kept you informed from purchase to delivery. We’re glad they fit well and feel comfortable. We look forward to you shopping with us again. Kind regards, Team Thomas Bird London

Posted 1 week ago

“Not my first purchase from Thomas Bird. THe quality impeccable. As is the comfort of the shoes. Most importantly was the customer service. I made mistake on the online order for shipping. I contacted TB immediately, explained situation, needed expedited not standard shipping. They came through. I offered to pay the difference, they would not accept. Thank you. Much appreciated. Of course the shoes are great.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your kind words. We’re really glad the shipping issue was resolved promptly and that you’re happy with the quality, comfort, and service. Kind regards, Team Thomas Bird London

Posted 1 week ago

“Lovely shoes but they had a slight mark on the toe . They looked as though someone had worn them and scuffed the toe”

Helpful Report

Posted 4 weeks ago

Hi Ian, Thank you for your review. We're sorry to hear there was a slight mark on the toe. Thank you for bringing this to our attention. Our shoes are quality checked before they are sent out, so apologies that this has happened. The scuff should easily polish out with some shoe cream. Otherwise, we hope you are happy with the shoes and had a lovely time at the wedding. Kind regards, Team Thomas Bird London

Posted 3 weeks ago

“The service and communications for my order was exceptional. I received my beautiful boots within a week of ordering and they are wonderful!”

Helpful Report

Posted 1 month ago

Dear Thomas Bird Customer, Thank you so much for taking the time to review your purchase. We are really pleased to hear how happy you are not only with our service but also your lovely Florence boots, we hope you enjoy wearing them. Kind Regards Ann

Posted 3 weeks ago

“Love the shoes!”

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Posted 1 month ago

Thank you for your review. We're so pleased you love the shoes. We look forward to you shopping with us again.

Posted 1 month ago

“Prompt delivery and quality shoes”

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Posted 1 month ago

Thank you for your review. We really appreciate all the feedback we get.

Posted 1 month ago

“I have worn a lot of shoes in my days. These Thomas Bird Chelsea boots are the best I have ever worn. Also very reasonably priced. 5 plus stars”

Helpful Report

Posted 1 month ago

Hi John, Thank you for your wonderful review. We are delighted that the Chelsea boots are the best you have ever worn, we hope you will enjoy wearing them on many occasions. We aim to keep our prices as affordable as possible. We look forward to shopping with us again. Kind regards Thomas Bird Team

Posted 1 month ago

“They came from overseas so not that fast. But fast enough.”

Helpful Report

Posted 1 month ago

Thank you for your review. We really appreciate all the feedback. We do offer a priority shipping service, if you require faster shipping. We hope you enjoy your purchase. Kind regards Thomas Bird team

Posted 1 month ago

“excellent top quality leather and well packaged”

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Posted 1 month ago

Thank you for your review. We're so pleased you like your shoes and the quality. We look forward to you shopping with us again. Kind regards Thomas Bird Team

Posted 1 month ago

“Absolutely love the patina on these olive green dress loafers. The esthetic is exactly what I wanted. The shoes are as described and were delivered quickly to me as an American customer. These are my first of two pairs of Thomas Bird shoes. I've been a longtime admirer of Luigi and his TB whole cuts. Also, I got the olive green whole cuts too. It's true! British craftsmanship with Italian esthetic. I'm looking forward to buying more footwear from Thomas Bird. Thank you.”

Helpful Report

Posted 1 month ago

Dear Ralph, Thank you for sharing your feedback. We're delighted the patina and the olive green dress loafers meet your expectations and that the esthetic is exactly what you wanted. It's great to hear they are as described. Kind regards, Team Thomas Bird London

Posted 1 month ago

“I did inquire about the wholecut sizing and whether to go with my normal US size 8. They recommended, and promptly, that I order a 7.5. I took their advice and am very happy with the olive wholecuts I ordered. They were delivered promptly, and I have received a number of compliments on them.”

Helpful Report

Posted 1 month ago

Dear John, Thank you so much for your comments regarding our customer service. We are always here to answer any queries on sizing and styling and we are so happy to hear that this assisted you in ordering the right size. We hope you continue to enjoy wearing and showing off your new shoes. Kind Regards Ann

Posted 1 month ago

“Love the shoes and they came like they supposed too.On time.”

Helpful Report

Posted 1 month ago

Dear Daryl, Thank you for taking the time to review Thomas Bird. We are so pleased to hear you are loving your shoes and hope to see you back shopping with us again soon. Kind Regards Ann

Posted 1 month ago

“CUSTOMER SERVICE, CUSTOMER SERVICE, CUSTOMER SERVICE... WHAT MORE CAN I SAY !The Thomas Bird organization did an amazing job of understanding my concerns regarding one of their products and simulataneous therewith, provided EXCELLENT CUSTOMER SERVICE to ensure that I received the product in a timely manner. FIVE STARS FOR SURE. I WILL DEFINITELY PURCHASE FROM THEM AGAIN. THEY ARE A GREAT COMPANY TO DO BUSINESS WITH. RLL, Esq.”

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Posted 1 month ago

“The replacement 34" belt arrived as promised today, I'm very pleased with it. Thank you very much for the exemplary manner with which you have resolved the problem regarding my order, I'm especially grateful to Stuart and Samantha for their help and professionalism. As I have explained to both Stuart and Samantha, I shall be away on Saturday and will return the following Saturday, I understand that you are happy for me to return the original 30" belt on my return. In future I'll take every opportunity to praise your customer service and excellent products. Thank you. David Thorley”

Helpful Report

Posted 2 months ago

Dear David, Thank you for taking the time to review Thomas Bird and we are really pleased to hear how happy you were with the customer service you received. We always try to ensure every customer receives the best product and service and where possible we will be happy to accommodate all requests. We hope you enjoy wearing your lovely new belt and look forward to welcoming you back again soon. Kind Regards Ann

Posted 1 month ago

“Following multiple purchases, I can highly recommend Thomas Bird's customer service and the quality of their range of products.”

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Posted 2 months ago

Thomas Bird London is rated 4.9 based on 1,851 reviews