Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.87

4.9 Rating 1,748 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,748 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 17th October 2025

Eric Brown

Thomas Bird London 5 star review on 9th September 2025

Anonymous

196

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and service. Thank you as always.”

Helpful Report

Posted 4 days ago

Dear Sam, Thank you for your kind words! We’re delighted to hear that you’re happy with both our product and service. Your continued support means the world to us! Warm regards, Team Thomas Bird London

Posted 3 days ago

“Great boots, best I have ever owned and that includes Oliver Sweeny, RM Williams and Church. Customer services was very helpful and easy to speak to. Small companies are great. Immediately using my points to purchase a second pair.”

Helpful Report

Posted 1 week ago

Dear Stephen, Thank you for your fantastic review! We are thrilled to hear that you consider our boots to be the best you've ever owned, especially compared to such esteemed brands. We're also glad that our customer service team was there to assist you – supporting our customers is always a priority for us. Enjoy your second pair! Warm regards, Team Thomas Bird London

Posted 1 week ago

“Fantastic, classic, well made shoes and I look forward to purchasing my next pair 😊”

Helpful Report

Posted 1 week ago

Dear Scott, Thank you for your wonderful review! We're delighted to hear that you love our classic shoes and appreciate their quality. We can't wait to welcome you back for your next pair! 😊 Warmest regards, Team Thomas Bird London

Posted 1 week ago

“Thomas Bird and their customer service is without question, the BEST! Never before have I experienced a company so dedicated to their customers. Thank you!”

Helpful Report

Posted 2 weeks ago

Dear Paul, Thank you so much for your glowing review! We’re thrilled to know that you experienced our commitment to exceptional customer service. Your kind words motivate us to keep striving for the best in everything we do. Warmest regards, Team Thomas Bird London

Posted 2 weeks ago

“I ordered the oxblood Benson whilecut and matching belt, these shoes and belt are sharp, shipping was very fast, i couldn't be happier with my purchase!”

Helpful Report

Posted 2 weeks ago

Dear Eric, Thank you very much for your great review of Thomas Bird. We are really pleased to hear you were so happy with your shoes, belt and shoe cream as well as the service. The Benson Wholecuts in Oxblood look great in the picture. Kind Regards Ann

Posted 2 weeks ago

“My fourth pair of shoes from Thomas Bird - they are simply the best quality and value on the market!”

Helpful Report

Posted 3 weeks ago

Dear Charles, Thank you for your fantastic review! We're thrilled to hear that you've chosen Thomas Bird for your fourth pair of shoes. Your loyalty means the world to us, and it's wonderful to know that you find our quality and value unmatched in the market. Warm regards, Team Thomas Bird London

Posted 3 weeks ago

“Great customer service, fast delivery and keep you in the loop”

Helpful Report

Posted 1 month ago

Dear Martin, Thank you for your wonderful review. We're delighted to hear that you appreciated our customer service and speedy delivery. Keeping you informed throughout your experience is our priority, and it's great to know that it made a positive impression. Warmest regards, Team Thomas Bird London

Posted 1 month ago

“Fantastic quality shoes that are impossible to match elsewhere at this price point, and stellar customer service that was super helpful picking the right size and exchanging items. Highly recommend!”

Helpful Report

Posted 1 month ago

Dear Customer, Thank you so much for reviewing Thomas Bird. We are really happy to hear how pleased you are not only with your boots but also with the customer service you received, we are always here to help. Kind Regards Ann

Posted 1 month ago

“Simplistic designs, yet so very stylishand attention grabbing. Love my TBs.”

Helpful Report

Posted 1 month ago

Dear Richard, Thank you so much for reviewing Thomas Bird. We are so pleased to hear how happy you are with your Ellington's they are a lovely stylish shoe. We hope you enjoy wearing them and showing them off. Kind Regards Ann

Posted 1 month ago

“Beautiful colour and incredibly stylish and comfortable, cannot fault them.”

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Posted 1 month ago

Hi Shazan, Thank you for your fantastic review. We're thrilled to hear that you find your recent order of the Hampton penny loafers in tan stylish, comfortable, and beautifully colored. Your satisfaction means the world to us, and we can't wait to have you shop with us again. Warmest wishes, Team Thomas Bird London

Posted 1 month ago

“Quick delivery to the US”

Helpful Report

Posted 1 month ago

Hi Peter, Thank you for your wonderful review. We're happy to hear that your order arrived quickly in the US. We strive to provide a seamless shopping experience and appreciate your support. Warmest wishes, Team Thomas Bird London

Posted 1 month ago

“Customer service 10/10!”

Helpful Report

Posted 1 month ago

Hi, Thank you so much for reviewing Thomas Bird and giving us 10 out of 10 we are really pleased to hear how happy you are. We hope to see you back shopping with us again soon. Kind Regards Ann

Posted 1 month ago

“Great product, with quick shipping. Highly recommended, will definitely order again.”

Helpful Report

Posted 1 month ago

Hi Sebastiaan, Thank you for reviewing Thomas Bird. We are really pleased to hear how happy you are and we look forward to you returning and purchasing again soon. Kind Regards Ann

Posted 1 month ago

“Thomas Bird delivered a seamless, customer-focused experience and patiently answered all my enquiries. I bought a pair of Mayfair, which arrived within two days. The shoes are stunning, sleek, and exactly what I was hoping for. The shoe tree and insoles are great too.”

Helpful Report

Posted 1 month ago

Hi, Thank you so much for reviewing Thomas Bird we are really happy to hear you love the shoes and accessories and that the whole shopping experience was seamless. It was a really quick delivery overall and we hope you enjoy wearing them and showing them off. Kind Regards Ann

Posted 1 month ago

“Super fast shipping, no trouble buying and paying.”

Helpful Report

Posted 1 month ago

Dear Customer, Thank you for your fantastic review! We’re delighted to hear that you had such a smooth buying experience and appreciated our fast shipping. Your satisfaction is our priority, and we look forward to serving you again! Warm wishes, Team Thomas Bird London

Posted 1 month ago

“amazing products really love both of them, will definitely buy from here again!”

Helpful Report

Posted 1 month ago

Dear Stuart, Thank you so much for your glowing review! We're delighted to hear that you love both products and appreciate your support. It means a lot to us, and we can't wait to have you back for your next purchase! Warm wishes, Team Thomas Bird London

Posted 1 month ago

Helpful Report

Posted 1 month ago

Dear Customer, Thank you for sharing your wonderful experience with us! We’re thrilled to hear that you found the process seamless and your Mayfair shoes just as stunning as you had hoped. It's always our goal to provide excellent service, and we're delighted that we could meet your expectations. Looking forward to serving you again soon! Warm regards, Team Thomas Bird London

Posted 1 month ago

“amazing quality shoes”

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Posted 2 months ago

Thank you for your review. We're so pleased you like your shoes. Kind regards Samantha

Posted 1 month ago

“Wonderful well made men's boots. Thank you!”

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Posted 2 months ago

Thank you for your review. We're so pleased you like your boots and like the quality. kind regards Samantha

Posted 2 months ago

“I've just purchsed my third pair of shoes from Thomas Bird and they are all stunning. I first bought a pair of Benson Wholecut Patina in brown for very formal occasions, then a pair of Harrow Oxfords in tan for smart but less formal occasions, and now a pair of Bourne Monk Straps in navy blue suede for a more casual look. All of the shoes are comfiortbale to wear, look amazing, excellent quality and fit perfect for me (I'm a standard size 9 UK). Buying online is an enjoyable process, the communications and delivery are first class and the shoes come well packaged with a nice cloth bag for each show to keep them well protected when not in use. I would always recommend Thomas Bird if you're considering a quality pair of shoes.”

Helpful Report

Posted 2 months ago

Dear Lee, Thank you so much for reviewing Thomas Bird. We are so pleased to hear how happy you are with all your shoes as well as the whole shopping experience. We always love to hear from our customers especially regarding the styling and fit as it helps us when we are offering advice to other customers about how the shoes genuinely fit. We look forward to welcoming you back shopping with us again soon. Kind Regards Ann

Posted 2 months ago

Thomas Bird London is rated 4.9 based on 1,748 reviews