Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.87

4.9 Rating 1,769 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

Write Your review

Tell us how Thomas Bird London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Thomas Bird London 5 star review on 13th January 2026

"george Obeng-marnu"

Thomas Bird London 5 star review on 29th December 2025

Anonymous

Thomas Bird London 5 star review on 9th December 2025

Anonymous

206

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great shoes and prompt delivery.”

Helpful Report

Posted 2 days ago

Dear Salvatore, Thank you for reviewing Thomas Bird. We’re delighted you love the shoes and that delivery was prompt. We hope to see you again soon. Kind regards, Team Thomas Bird London

Posted 1 day ago

“Ordered and received with a couple of days, easy to track”

Helpful Report

Posted 1 week ago

Dear Stuart, Thank you for reviewing Thomas Bird. We are pleased you received your order really quickly and you found the whole process including tracking very easy. Kind Regards Ann

Posted 6 days ago

“Very fast shipping.”

Helpful Report

Posted 1 week ago

Dear Thomas Bird Customer, Thank you so much for taking the time to review us. We are pleased to hear how happy you were with our shipping and hope to see you back shopping with us again soon. Kind Regards Ann

Posted 1 week ago

“Great product. Very high quality and always a great service from Thomas Bird. And always a pleasure purchasing from them.”

Helpful Report

Posted 1 week ago

Dear Jai, Thank you for your wonderful review and being such a loyal customer. We’re thrilled to hear you’re enjoying our products and the service from Thomas Bird. Kind regards, Team Thomas Bird London

Posted 1 week ago

“Slow shipping high quality”

Helpful Report

Posted 1 week ago

Dear Felix, Thank you for your feedback. We’re glad you’re happy with the high quality, and we’re sorry about the slower shipping, this is due to the Christmas holiday period, hopefully it will be quicker now the hoilday season is over. We’re looking into ways to improve delivery times. Kind regards, Team Thomas Bird London

Posted 1 week ago

“Excellent service. Got my boots in 2 days.”

Helpful Report

Posted 1 week ago

Dear TB Customer, Thank you for reviewing Thomas Bird. We are really pleased to hear how happy you are with our service and delivery and hope to see you back shopping with us again soon. Kind Regards Ann

Posted 1 week ago

“The best yet”

Helpful Report

Posted 3 weeks ago

Dear Alexander, Thank you for reviewing Thomas Bird. We are really pleased to hear how happy you are and we appreciate your loyalty. Kind Regards Ann

Posted 2 weeks ago

“I am completely satisfied with my purchase of the Manhattan Chelsea boots from Thomas Bird! Excellent customer service and communication. Thank you!”

Helpful Report

Posted 3 weeks ago

Dear Jasper, We are really pleased to hear how happy you are with your recent Thomas Bird purchase and hope you are enjoying wearing your new Manhattan Chelsea Boots. Thank you for your kind comments regarding our service. Kind Regards Ann

Posted 2 weeks ago

“Very good service, fast delivery during the busy season.”

Helpful Report

Posted 4 weeks ago

Thank you for sharing your feedback. We’re glad you were happy with our service and the fast delivery during the busy season. We appreciate your support and look forward to serving you again. Kind regards, Team Thomas Bird London

Posted 4 weeks ago

“My first order was stolen by the carrier and customer service investigated and made it right and sent me another pair by a different carrier I really appreciate the professionalism. You have definitely made a long-term customer. The shoes are absolutely phenomenal!!!”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience, Christopher. We’re glad we could resolve the issue and that you’re happy with the shoes and service. We truly appreciate your loyalty and look forward to serving you again. Kind regards, Team Thomas Bird London

Posted 1 month ago

“Excellent service, great quality shoes”

Helpful Report

Posted 1 month ago

Thank you for your review. We really appreciate all the feedback we get.

Posted 1 month ago

“There really isn’t much to say, they are excellent — the products, the service, the shipping is fast and above all they are reliable. I have nothing negative to mention. In short, they are a great investment.”

Helpful Report

Posted 1 month ago

Dear Emmanuel,, Thank you so much for taking the time to review Thomas Bird and also for your lovely comments regarding our service as well as our products. We really appreciate your loyalty. Kind Regards Ann

Posted 1 month ago

“Excellent...”

Helpful Report

Posted 1 month ago

Dear Martin, Thank you for your review. We’re thrilled you had an excellent experience with Thomas Bird London and we appreciate your kind words. Kind regards, Team Thomas Bird London

Posted 1 month ago

“Very pleased with the quality of the leather and also of the shoe polish kit. The order arrived in a timely manner and all was as advertised on the website. Very pleased”

Helpful Report

Posted 1 month ago

Dear Carlos, Thank you very much for your review of Thomas Bird. We are really pleased to hear how happy you are with your Oxblood belt and shoe care pack and insoles and hope to see you back shopping with us again soon. Kind Regards Ann

Posted 1 month ago

“No issues with ordering process and boots were delivered very quickly.”

Thomas Bird London 5 star review on 29th November 2025

Helpful Report

Posted 1 month ago

Dear Customer, Thank you so much for your review and photo.We’re delighted the ordering process was smooth and that your boots arrived quickly. If you need any more assistance, we’re here to help. Kind regards, Team Thomas Bird London

Posted 1 month ago

“I received fantastic customer support via your Website's online chat feature. I had several questions since I could not try on the boots in person. My customer service rep delivered the goods. Thanks again!”

Helpful Report

Posted 1 month ago

Dear Patrick, Thank you so much for your review of Thomas Bird we are so pleased you received the support and advice you needed prior to your purchase. We know it's never easy buying online but we are always here to help. Kind Regards Ann

Posted 1 month ago

“Excellent service from the customer service team. I reached out because I was between sizes and needed some assistance. They measured a couple of boots for me and provided a size recommendation, which I ended up purchasing — and the fit is perfect!”

Thomas Bird London 5 star review on 20th November 2025

Helpful Report

Posted 2 months ago

Dear Vinci, Thank you for your wonderful review. We’re delighted the size recommendation helped and that the fit is perfect. If you ever need any more assistance, we’re here to help. Kind regards, Team Thomas Bird London

Posted 2 months ago

“Mayfair shoes that look and feel magnificent”

Helpful Report

Posted 2 months ago

Dear Jag, Thank you for sharing your kind words. We’re thrilled that you love the Mayfair shoes and that they look and feel magnificent. We look forward to welcoming you back soon. Warm regards, Team Thomas Bird London

Posted 2 months ago

“Excellent service. The shoes were dispatched chef efficiently and arrived very well packaged complete with a personalized thank you note in the box.”

Thomas Bird London 5 star review on 19th November 2025

Helpful Report

Posted 2 months ago

Dear Bill, Thank you so much for reviewing Thomas Bird. We are so happy to hear how happy you are and we love your wedding picture you both look so beautiful. We hope you had a lovely day. Kind Regards Ann

Posted 2 months ago

“All perfect....”

Helpful Report

Posted 2 months ago

Dear amedeo, Thank you for your wonderful feedback. We’re thrilled to hear that everything was perfect. We look forward to welcoming you back soon. Warm regards, Team Thomas Bird London

Posted 2 months ago

Thomas Bird London is rated 4.9 based on 1,769 reviews