Thomas Bird London Reviews

4.81 Rating 449 Reviews
96 %
of reviewers recommend Thomas Bird London
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
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86-90 Paul Street, ,

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Anonymous  // 01/01/2019
The black Zip Harness boots were very stylish, qualitative, and classy. My order was delivered pretty quickly and I kept receiving updates every step of the way. Excellent service!
Posted 25 seconds ago
excellent shoes, sales and service. Excellent quality - as advertised.
Posted 4 hours ago
Great company and very responsive.
Posted 5 hours ago
I spotted the Thomas Bird shoes online a few weeks ago by chance and one pair really caught my eye: a pair of Oxblood wholecut Benson shoes. So, I decided to order the shoes and they arrived in about four or five working days with a hand-written note attached, hoping that I enjoy my purchase. I really appreciated that personal touch and the shoes were exactly as per advertised. I still have to wear them but I'm sure I'll not be disappointed.
Posted 5 hours ago
Shoes are well made and a good fit--same as the belt. Customer service communicates well and handled shipping (even during covid) no problem.
Posted 3 days ago
Excellent service and quality leather boot.
Posted 5 days ago
Great service and wonderful shoes.
Posted 6 days ago
They responded to my questions and guided me to a perfect fitting pair.
Posted 1 week ago
Great quality of shoe for the money. Well built and sturdy. I have almost 10 pairs.
Posted 1 week ago
The shoes came in time and the box and presentation were really nice. The YouTube video was also informative.
Posted 1 week ago
Quick prompt delivery. Very nicely packaged. A***
Posted 1 week ago
Really professional company with good customer support. Samantha was very helpful and answered all of my questions. The only downside was the long delivery time (1 month) to Spain, but that was not their fault, rather that of Brexit-related shipping issues.
Posted 1 week ago
You sell best shoes , you are confident.I'm happy about my order.l will order soon. Thanks Thomas Bird !!!!
Posted 2 weeks ago
Timely and professional team.Recieved updates from the time I ordered to delivery
Posted 2 weeks ago
Wonderful customer service. Helpful and friendly.
Posted 2 weeks ago
Very prompt and effective experience.
Posted 2 weeks ago
Great service, order arrived super fast!
Posted 2 weeks ago
Love my new Thomas Bird boots. Great look and excellent quality. I will certainly order another repair very soon
Posted 3 weeks ago
Great shoe quality. The aubergine wholecut is classy!
Posted 3 weeks ago
I ordered quite a few items when the shoes arrived and the Thomas bird shoes where the only package that came with a little personalised message. This spoke volumes and in addition to the product being amazing quality, it was apparent the customer relationship was just as important to the brand.
Posted 3 weeks ago
Thomas Bird London is rated 4.81 based on 449 reviews