Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, 86-90 Paul Street, ,, London
Rating: 4.86

4.9 Rating 1,834 Reviews

97 %

of reviewers recommend Thomas Bird London

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,,
86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 19th April 2026

Brian Young

Thomas Bird London 5 star review on 27th January 2026

Tangent Ambridge

Thomas Bird London 5 star review on 13th January 2026

"george Obeng-marnu"

211

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love the patina on these olive green dress loafers. The esthetic is exactly what I wanted. The shoes are as described and were delivered quickly to me as an American customer. These are my first of two pairs of Thomas Bird shoes. I've been a longtime admirer of Luigi and his TB whole cuts. Also, I got the olive green whole cuts too. It's true! British craftsmanship with Italian esthetic. I'm looking forward to buying more footwear from Thomas Bird. Thank you.”

Helpful Report

Posted 3 days ago

Dear Ralph, Thank you for sharing your feedback. We're delighted the patina and the olive green dress loafers meet your expectations and that the esthetic is exactly what you wanted. It's great to hear they are as described. Kind regards, Team Thomas Bird London

Posted 3 days ago

“Leather is of low quality does not correlate with the pics ! got wrinkled on first use ! quite dissapointed ! will not order again”

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Posted 1 week ago

“I did inquire about the wholecut sizing and whether to go with my normal US size 8. They recommended, and promptly, that I order a 7.5. I took their advice and am very happy with the olive wholecuts I ordered. They were delivered promptly, and I have received a number of compliments on them.”

Helpful Report

Posted 2 weeks ago

Dear John, Thank you so much for your comments regarding our customer service. We are always here to answer any queries on sizing and styling and we are so happy to hear that this assisted you in ordering the right size. We hope you continue to enjoy wearing and showing off your new shoes. Kind Regards Ann

Posted 1 week ago

“Love the shoes and they came like they supposed too.On time.”

Helpful Report

Posted 2 weeks ago

Dear Daryl, Thank you for taking the time to review Thomas Bird. We are so pleased to hear you are loving your shoes and hope to see you back shopping with us again soon. Kind Regards Ann

Posted 1 week ago

“CUSTOMER SERVICE, CUSTOMER SERVICE, CUSTOMER SERVICE... WHAT MORE CAN I SAY !The Thomas Bird organization did an amazing job of understanding my concerns regarding one of their products and simulataneous therewith, provided EXCELLENT CUSTOMER SERVICE to ensure that I received the product in a timely manner. FIVE STARS FOR SURE. I WILL DEFINITELY PURCHASE FROM THEM AGAIN. THEY ARE A GREAT COMPANY TO DO BUSINESS WITH. RLL, Esq.”

Helpful Report

Posted 2 weeks ago

“The replacement 34" belt arrived as promised today, I'm very pleased with it. Thank you very much for the exemplary manner with which you have resolved the problem regarding my order, I'm especially grateful to Stuart and Samantha for their help and professionalism. As I have explained to both Stuart and Samantha, I shall be away on Saturday and will return the following Saturday, I understand that you are happy for me to return the original 30" belt on my return. In future I'll take every opportunity to praise your customer service and excellent products. Thank you. David Thorley”

Helpful Report

Posted 2 weeks ago

Dear David, Thank you for taking the time to review Thomas Bird and we are really pleased to hear how happy you were with the customer service you received. We always try to ensure every customer receives the best product and service and where possible we will be happy to accommodate all requests. We hope you enjoy wearing your lovely new belt and look forward to welcoming you back again soon. Kind Regards Ann

Posted 1 week ago

“Following multiple purchases, I can highly recommend Thomas Bird's customer service and the quality of their range of products.”

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Posted 2 weeks ago

“Excellent Service. Great quality”

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Posted 2 weeks ago

Thank you for your review. We really appreciate all the feedback we get.

Posted 2 weeks ago

Thank you for your review. We really appreciate all the feedback we get.

Posted 2 weeks ago

“Excellent, very happy with it.”

Helpful Report

Posted 2 weeks ago

Dear Thomas, Thank you for taking the time to review Thomas Bird. We are really pleased to hear how happy you are with your shoes and we hope you are enjoying wearing them. Kind Regards Ann

Posted 1 week ago

“Literally opening the box was an experience. You can tell they really take pride in what they do. I totally can’t wait to wear these oxfords. Best purchase I’ve made in years !”

Helpful Report

Posted 2 weeks ago

Dear Eric, Thank you very much for taking the time to review Thomas Bird we are so pleased to hear how happy you are with your shopping experience. We appreciate your comments regarding the pride we take in not only the presentation but also the design and styling of all our products. We hope you enjoy wearing your new shoes and we look forward to welcoming you back to Thomas Bird again soon. Kind Regards Ann

Posted 1 week ago

“Ordered the blue sueade loafers. Beautiful shoe, but the stitching on the soles did not match. Minor flaw, but for the price I expect more attention to be paid to detail. I kept the shoes, and will probably be the only person that notices, but I will always notice. lol”

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Posted 2 weeks ago

Thank you for your review. We really appreciate all the feedback we get.

Posted 2 weeks ago

“The shoes did not fit but they were well made and the return process was super easy.”

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Posted 3 weeks ago

Thank you for your review. We really appreciate all the feedback we get.

Posted 2 weeks ago

“Great service.”

Helpful Report

Posted 3 weeks ago

Dear David, Thank you for taking the time to share your kind words. We’re glad to hear you had a great service experience. Kind regards, Team Thomas Bird London

Posted 3 weeks ago

“Regarding the company and service: First Class Regarding the Shoes i have not worm them yet they will be worn for a wedding this weekend i am looking forward to see how they will be.”

Helpful Report

Posted 4 weeks ago

Dear Tahir, Thank you for taking the time to review Thomas Bird London. We’re glad to hear you’re looking forward to wearing the shoes for the wedding this weekend. We hope they meet your expectations and you have a fantastic day. Kind regards, Team Thomas Bird London

Posted 3 weeks ago

“Call customer service, who was very helpful, guided me to the right size…. Did order two pairs of shoes and love the quality and fit ! Will buy all my shoes from them hereafter! Thank you”

Helpful Report

Posted 1 month ago

Dear Jens, Thank you so much for reviewing Thomas Bird. We are really pleased to hear how happy you are with your shoes and also the service and guidance you received from our Customer Service team. We are so happy to hear that we will be your go to brand for your footwear needs in the future. Enjoy wearing your new shoes! Kind Regards Ann

Posted 4 weeks ago

“The product is high quality. The delivery was fast and in time. My item was handled with care from the team during shipping was delivery. Highly recommended.”

Helpful Report

Posted 1 month ago

Dear Rupak, Thank you so much for taking the time to review Thomas Bird we really appreciate it. We are so pleased to hear how happy you were with your order and the speed and care taken throughout the whole process. We hope to see you back shopping with Thomas Bird very soon. Kind Regards Ann

Posted 1 month ago

“Helpful, courteous, and informative! Absolutely no issues, and the boots are, of course, excellent.”

Helpful Report

Posted 1 month ago

Dear Thomas Bird Customer, Thank you so much for taking the time to review Thomas Bird. We are really happy to hear how helpful you found our Customer Service and also that you love the boots, we hope you enjoy wearing them. Kind Regards Ann

Posted 1 month ago

“Excellent. Ann was so attentive and ensured I received everything in a very tight timeframe.”

Helpful Report

Posted 1 month ago

Dear William, Thank you for your wonderful feedback. We’re delighted to hear Ann was attentive and helped you receive everything within such a tight timeframe. I’ll be sure to pass your kind words on. Kind regards, Team Thomas Bird London

Posted 1 month ago

“It's smart, sharp, beautiful, and elegant. The craftsmanship is outstanding. The shoes feel lightweight, solid, and incredibly comfortable. You have created a design that is both timeless and practical, worth every penny. I also wanted to thank you for your sizing advice. After adjusting the lacing, the fit is excellent. They are slightly generous in size, but in a very comfortable way, and I am very happy with the fit. Please pass my thanks on to everyone involved in making these shoes. It is clear that a great deal of care and skill has gone into them.”

Helpful Report

Posted 1 month ago

Dear Xiaolin, Thank you for your wonderful review. We’re delighted to hear you find the shoes smart, sharp, beautiful, and elegant, with craftsmanship you value and a fit that works for you. I’ll be sure to pass your thanks on to everyone involved. Kind regards, Team Thomas Bird London

Posted 1 month ago

“Personalized service and interactions while shopping online? Don’t let anyone tell you it can’t be done because the people at TBird do that extremely well!”

Helpful Report

Posted 1 month ago

Dear Jean, Thank you so much for taking the time to review Thomas Bird. We are really pleased to hear how happy you are with our customer service as we are only a small team but really try to ensure every customer has a good shopping experience and when required we help them with any enquiries they may have. We hope to see you back shopping with us again soon. Kind Regards Ann

Posted 1 month ago

Thomas Bird London is rated 4.9 based on 1,834 reviews