Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, 86-90 Paul Street, ,, London
Rating: 4.87

4.9 Rating 1,800 Reviews

97 %

of reviewers recommend Thomas Bird London

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,,
86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 19th April 2026

Brian Young

Thomas Bird London 5 star review on 27th January 2026

Tangent Ambridge

Thomas Bird London 5 star review on 13th January 2026

"george Obeng-marnu"

211

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to deal with. No problems.”

Helpful Report

Posted 3 days ago

Dear Customer, Thank you for your 5/5 rating and for noting that it was very easy to deal with. We’re glad there were no problems and we appreciate your feedback. We look forward to assisting you again soon. Kind regards, Team Thomas Bird London

Posted 3 days ago

“Quick delivery.”

Helpful Report

Posted 4 days ago

Dear Customer, Thank you for your 5/5 rating and for noting the quick delivery. We’re glad you’re happy with the service and we appreciate your feedback. Kind regards, Team Thomas Bird London

Posted 4 days ago

“Excellent, timely and highly-responsive communucations.”

Helpful Report

Posted 1 week ago

Dear Barry, Thank you for your kind words. We’re delighted our communications met your expectations and appreciate your support. We look forward to serving you again soon. Kind regards, Team Thomas Bird London

Posted 4 days ago

“Horrible return policy. Unclear. Unforgiving. Shoes stain and fall apart instantly. You'lll waste your money. Don't trust the purchased positive reviews.”

Helpful Report

Posted 1 week ago

“This company always has the best products with the highest quality materials and workmanship, but what sets them apart is the outstanding customer service. I've relied on them in the past and will continue to praise and rely on them in the future. Thank you, Tony”

Helpful Report

Posted 1 week ago

Dear Tony, Thank you so much for your kind review and also your continued loyalty. We really appreciate your comments as I know we had some shipping issues but the bag got there in the end! We hope to see you back shopping with us again soon. Kind Regards Ann

Posted 1 week ago

“Repeat customer. Great customer service and excellent quality. Will be coming back for sure!”

Helpful Report

Posted 2 weeks ago

Dear John, Thank you for your wonderful review. We’re thrilled you had a great experience with our service and quality, and we can’t wait to welcome you back for your next purchase. Kind regards, Team Thomas Bird London

Posted 2 weeks ago

“Great Service!! Love the help I received with my first purchase. Great craftsmanship and excellent service. Will be a repeat customer in the near future. A+”

Helpful Report

Posted 3 weeks ago

Dear Brian, Thank you so much for your lovely review of Thomas Bird. We are so pleased you appreciated the help and advice we are always here to help our customers choose the right product and size. Our products are beautifully made and we are always so happy to hear from customers how much they like them. We look forward to welcoming you back for your next purchase. Kind Regards Ann

Posted 2 weeks ago

“Excellent customer service, excellent quality”

Helpful Report

Posted 3 weeks ago

Dear Sofya, Thank you for reviewing Thomas Bird. We are so pleased to hear how happy you are with our customer service as well as our products. We hope to see you back shopping with us again soon. Kind Regards Ann

Posted 2 weeks ago

“I literally tried these on and took 2 steps and the bottom is scuffed and i cant return it even though it's larger than the size its supposed to be.”

Helpful Report

Posted 4 weeks ago

“Excellent Customer Service”

Helpful Report

Posted 4 weeks ago

Dear Reinaldo, Thank you for your kind review. We’re thrilled you experienced excellent customer service. We appreciate your support and look forward to serving you again soon. Kind regards, Team Thomas Bird London

Posted 3 weeks ago

“The company itself was amazing. I placed the order and was immediately emailed with a follow up. And they even offered to send my pair priority shipping because I needed them by my birthday. Wonderful service, and even if the shoes weren’t the best (which they are) I would most probably do business with them again purely because of how they treated me.”

Helpful Report

Posted 1 month ago

Dear Customer, Thank you so much for your review of Thomas Bird. We are so pleased to hear how happy you are with our service we always strive to go that extra mile for each customer to try and make their shopping experience the best it can be as we appreciate buying online is sometimes not easy. We hope to see you back shopping with us again soon. Kind Regards Ann

Posted 1 month ago

“Very pleased with quality products and service”

Helpful Report

Posted 1 month ago

Dear Alan, Thank you for your review. We’re thrilled you’re pleased with the quality of our products and the service. We appreciate your support and look forward to serving you again soon. Kind regards, Team Thomas Bird London

Posted 1 month ago

“Excellent service - quick and efficient.”

Helpful Report

Posted 1 month ago

Dear Ian, Thank you for your review. We’re delighted to hear you found the service quick and efficient. We appreciate your support and hope to see you again soon. Kind regards, Team Thomas Bird London

Posted 1 month ago

“Quality of the boots I have just received is superb! Took me a while to decide but no regrets at all. Packaging and care put into the despatch, delivery and the whole experience has been exceptional. Totally recommended and will be coming back for more.”

Helpful Report

Posted 1 month ago

Dear Steven, Thank you for your review of Thomas Bird. We are so pleased to hear how you enjoyed your shopping experience as well as loving the boots. We do appreciate the comments as we do take time with each order to ensure each customer receives personal service. We look forward to welcoming you back soon. Kind Regards Ann

Posted 1 month ago

“Excellent service, and super fast delivery.”

Helpful Report

Posted 1 month ago

Dear Kevin, Thank you for reviewing Thomas Bird we are really pleased to hear you had a great shopping experience with us and we look forward to welcoming you back soon. Kind Regards Ann

Posted 1 month ago

“I love the blue and black pair of boots with the matching blue and black belt. Now I have my eye on some shoes if I can get a good deal.”

Helpful Report

Posted 1 month ago

Dear Larry, Thank you for reviewing Thomas Bird. We are so pleased to hear how happy you are with your Chelsea Boots and matching belts. We are always happy to reward our loyal customers please make sure you reach out to us if you are looking at your next purchase. Kind Regards Ann

Posted 1 month ago

“First time buyer and very happy with the quality of the shoes. The fit is great. First monk strap and glad I ventured a go with a different style. Easy to order, fast shipping…”

Helpful Report

Posted 2 months ago

Dear Ben, Thank you so much for sharing your experience. We’re thrilled you’re happy with the quality and fit, and glad you enjoyed trying a monk strap. It’s great to hear the ordering process and shipping were easy and fast for you as a first-time buyer. We look forward to welcoming you back soon. Kind regards, Team Thomas Bird London

Posted 2 months ago

“Really love dealing with Thomas bird. Great products and service.”

Helpful Report

Posted 2 months ago

Dear Stuart, Thank you so much for your kind words regarding Thomas Bird and our products as well as our service. We always love to hear feedback from our customers. We look forward to welcoming you back again soon. Kind Regards Ann

Posted 2 months ago

“Excellant Professional Delivery and Service.”

Helpful Report

Posted 2 months ago

Dear Orville, Thank you so much for reviewing Thomas Bird. We are so pleased to hear how happy you are with our service and also the delivery of your boots. Kind Regards Ann

Posted 2 months ago

“the photos did ot make it clear there was a zip on the side of the boots. I did not want a zip!”

Helpful Report

Posted 2 months ago

Thomas Bird London is rated 4.9 based on 1,800 reviews