Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.87

4.9 Rating 1,777 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,777 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 27th January 2026

Tangent Ambridge

Thomas Bird London 5 star review on 13th January 2026

"george Obeng-marnu"

210

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always efficient to deal with.”

Helpful Report

Posted 23 hours ago

Dear Mark, Thank you so much for your review of Thomas Bird. We are really pleased to hear how happy you are with our customer service and we appreciate your loyalty. Kind Regards Ann

Posted 6 hours ago

“Simply all very efficient and fast”

Helpful Report

Posted 2 days ago

Dear Armando, Thank you very much for your review of Thomas Bird. We are really pleased to hear how happy you are with our service and delivery and hope to see you back shopping with us again soon. Kind Regards Ann

Posted 1 day ago

“Very fast delivery and easy to navigate website. I'm very happy with my purchase. I've made many over the past year and have been quite pleased each time.”

Helpful Report

Posted 1 week ago

Dear reviewer, Thank you for your wonderful feedback. We’re delighted to hear that our delivery was fast, the website easy to navigate, and that you’ve been pleased with your purchases over the past year. We look forward to welcoming you back soon. Kind regards, Team Thomas Bird London

Posted 6 days ago

“I’ve had to be in touch with customer service on two separate occasions and both times my delivery and order issues were dealt with right away and they even added a shoe polish as a gift. Excellent service overall!”

Helpful Report

Posted 1 week ago

“The shoes are beautiful and comfortable. I've become a bit obsessed with TB and have bought more dress shoes and boots than I need. They're that nice.”

Helpful Report

Posted 1 week ago

Dear Daniel, Thank you for reviewing Thomas Bird. We are really happy to hear you have become obsessed with our shoes and my belief is you can never have too many shoes! It's always nice to have a selection to choose from you never know when you might need them. We look forward to welcoming you back soon. Kind Regards Ann

Posted 1 week ago

“Let me say that the quality of the Soho shoes is absolutely top notch, just as I had expected. The shoes fit very well, I added an innersoles for extra cushioning (my personal preference), the quality of the leather is so great that others notice the shoes right away. The entire service from the Thomas Bird staff is equally top notch, they are very efficient. I would not hesitate to order again.”

Helpful Report

Posted 1 week ago

Dear Angelo, Thank you for a lovely review we really appreciate your comments regarding the Soho Wholecuts which are a beautiful shoe, I especially like the small bit of brogue on the toe which I think makes them even more elegant. We all appreciate your comments regarding our service too as we are such a small team but all take pride in offering individual service to all of our customers. We hope you enjoy wearing your new shoes. Kind Regards Ann

Posted 1 week ago

“Another frictionless transaction with a company I have come to trust. Delivery to the other end of the world in good time, especially considering the season (Christmas, New Year, winter sale). Boots arrived in mint condition packaged, as ever, with style and care. (Photo: Memphis boots in black suede - possibly the sexiest men's boots on the planet!)”

Thomas Bird London 5 star review on 22nd January 2026

Helpful Report

Posted 1 week ago

Dear Matthew, Thank you once again for reviewing Thomas Bird. We are so pleased to hear how happy you are with our service as well as our products and we look forward to welcoming you back again soon. Kind Regards Ann

Posted 1 week ago

“Purchased: pair of Benson Wholecut Oxford Tan In many ways buying these shoes helps keep me on my toes. Why? Because if the shoes look this good… so must everything else! Plus I’ve lost count of the times people from all walks of life, and ages, have come up to me, often at the most extraordinary moments in the most unlikely of places to simply say: “I like your shoes”. Without being showy or in your face, Thomas Bird simply billboards one, inescapable fact… you got taste👌 That’s it really. Except to add that In these ‘extraordinary’ times, a bloody smart pair of shoes really helps ‘ground’ you with a quiet but vital sense of self-assurance.”

Helpful Report

Posted 2 weeks ago

Dear Jeremy, Thank you for sharing your wonderful review. We’re thrilled to hear your Benson Wholecut Oxford are helping you stay on your toes and that they’re turning heads in all the right moments. It’s fantastic to know you’re enjoying the craftsmanship and the confidence they bring. Kind regards, Team Thomas Bird London

Posted 2 weeks ago

“Great shoes and prompt delivery.”

Helpful Report

Posted 2 weeks ago

Dear Salvatore, Thank you for reviewing Thomas Bird. We’re delighted you love the shoes and that delivery was prompt. We hope to see you again soon. Kind regards, Team Thomas Bird London

Posted 2 weeks ago

“Ordered and received with a couple of days, easy to track”

Helpful Report

Posted 3 weeks ago

Dear Stuart, Thank you for reviewing Thomas Bird. We are pleased you received your order really quickly and you found the whole process including tracking very easy. Kind Regards Ann

Posted 3 weeks ago

“Very fast shipping.”

Helpful Report

Posted 3 weeks ago

Dear Thomas Bird Customer, Thank you so much for taking the time to review us. We are pleased to hear how happy you were with our shipping and hope to see you back shopping with us again soon. Kind Regards Ann

Posted 3 weeks ago

“Great product. Very high quality and always a great service from Thomas Bird. And always a pleasure purchasing from them.”

Helpful Report

Posted 3 weeks ago

Dear Jai, Thank you for your wonderful review and being such a loyal customer. We’re thrilled to hear you’re enjoying our products and the service from Thomas Bird. Kind regards, Team Thomas Bird London

Posted 3 weeks ago

“Slow shipping high quality”

Helpful Report

Posted 3 weeks ago

Dear Felix, Thank you for your feedback. We’re glad you’re happy with the high quality, and we’re sorry about the slower shipping, this is due to the Christmas holiday period, hopefully it will be quicker now the hoilday season is over. We’re looking into ways to improve delivery times. Kind regards, Team Thomas Bird London

Posted 3 weeks ago

“Excellent service. Got my boots in 2 days.”

Helpful Report

Posted 3 weeks ago

Dear TB Customer, Thank you for reviewing Thomas Bird. We are really pleased to hear how happy you are with our service and delivery and hope to see you back shopping with us again soon. Kind Regards Ann

Posted 3 weeks ago

“The best yet”

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Posted 1 month ago

Dear Alexander, Thank you for reviewing Thomas Bird. We are really pleased to hear how happy you are and we appreciate your loyalty. Kind Regards Ann

Posted 1 month ago

“I am completely satisfied with my purchase of the Manhattan Chelsea boots from Thomas Bird! Excellent customer service and communication. Thank you!”

Helpful Report

Posted 1 month ago

Dear Jasper, We are really pleased to hear how happy you are with your recent Thomas Bird purchase and hope you are enjoying wearing your new Manhattan Chelsea Boots. Thank you for your kind comments regarding our service. Kind Regards Ann

Posted 1 month ago

“Very good service, fast delivery during the busy season.”

Helpful Report

Posted 1 month ago

Thank you for sharing your feedback. We’re glad you were happy with our service and the fast delivery during the busy season. We appreciate your support and look forward to serving you again. Kind regards, Team Thomas Bird London

Posted 1 month ago

“My first order was stolen by the carrier and customer service investigated and made it right and sent me another pair by a different carrier I really appreciate the professionalism. You have definitely made a long-term customer. The shoes are absolutely phenomenal!!!”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience, Christopher. We’re glad we could resolve the issue and that you’re happy with the shoes and service. We truly appreciate your loyalty and look forward to serving you again. Kind regards, Team Thomas Bird London

Posted 1 month ago

“Excellent service, great quality shoes”

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Posted 1 month ago

Thank you for your review. We really appreciate all the feedback we get.

Posted 1 month ago

“There really isn’t much to say, they are excellent — the products, the service, the shipping is fast and above all they are reliable. I have nothing negative to mention. In short, they are a great investment.”

Helpful Report

Posted 1 month ago

Dear Emmanuel,, Thank you so much for taking the time to review Thomas Bird and also for your lovely comments regarding our service as well as our products. We really appreciate your loyalty. Kind Regards Ann

Posted 1 month ago

Thomas Bird London is rated 4.9 based on 1,777 reviews