Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.87

4.9 Rating 1,792 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,792 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 27th January 2026

Tangent Ambridge

Thomas Bird London 5 star review on 13th January 2026

"george Obeng-marnu"

210

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Let me say that the quality of the Soho shoes is absolutely top notch, just as I had expected. The shoes fit very well, I added an innersoles for extra cushioning (my personal preference), the quality of the leather is so great that others notice the shoes right away. The entire service from the Thomas Bird staff is equally top notch, they are very efficient. I would not hesitate to order again.”

Helpful Report

Posted 2 months ago

Dear Angelo, Thank you for a lovely review we really appreciate your comments regarding the Soho Wholecuts which are a beautiful shoe, I especially like the small bit of brogue on the toe which I think makes them even more elegant. We all appreciate your comments regarding our service too as we are such a small team but all take pride in offering individual service to all of our customers. We hope you enjoy wearing your new shoes. Kind Regards Ann

Posted 2 months ago

“Another frictionless transaction with a company I have come to trust. Delivery to the other end of the world in good time, especially considering the season (Christmas, New Year, winter sale). Boots arrived in mint condition packaged, as ever, with style and care. (Photo: Memphis boots in black suede - possibly the sexiest men's boots on the planet!)”

Thomas Bird London 5 star review on 22nd January 2026

Helpful Report

Posted 2 months ago

Dear Matthew, Thank you once again for reviewing Thomas Bird. We are so pleased to hear how happy you are with our service as well as our products and we look forward to welcoming you back again soon. Kind Regards Ann

Posted 2 months ago

“Purchased: pair of Benson Wholecut Oxford Tan In many ways buying these shoes helps keep me on my toes. Why? Because if the shoes look this good… so must everything else! Plus I’ve lost count of the times people from all walks of life, and ages, have come up to me, often at the most extraordinary moments in the most unlikely of places to simply say: “I like your shoes”. Without being showy or in your face, Thomas Bird simply billboards one, inescapable fact… you got taste👌 That’s it really. Except to add that In these ‘extraordinary’ times, a bloody smart pair of shoes really helps ‘ground’ you with a quiet but vital sense of self-assurance.”

Helpful Report

Posted 2 months ago

Dear Jeremy, Thank you for sharing your wonderful review. We’re thrilled to hear your Benson Wholecut Oxford are helping you stay on your toes and that they’re turning heads in all the right moments. It’s fantastic to know you’re enjoying the craftsmanship and the confidence they bring. Kind regards, Team Thomas Bird London

Posted 2 months ago

“Great shoes and prompt delivery.”

Helpful Report

Posted 2 months ago

Dear Salvatore, Thank you for reviewing Thomas Bird. We’re delighted you love the shoes and that delivery was prompt. We hope to see you again soon. Kind regards, Team Thomas Bird London

Posted 2 months ago

“Ordered and received with a couple of days, easy to track”

Helpful Report

Posted 3 months ago

Dear Stuart, Thank you for reviewing Thomas Bird. We are pleased you received your order really quickly and you found the whole process including tracking very easy. Kind Regards Ann

Posted 3 months ago

“Very fast shipping.”

Helpful Report

Posted 3 months ago

Dear Thomas Bird Customer, Thank you so much for taking the time to review us. We are pleased to hear how happy you were with our shipping and hope to see you back shopping with us again soon. Kind Regards Ann

Posted 3 months ago

“Great product. Very high quality and always a great service from Thomas Bird. And always a pleasure purchasing from them.”

Helpful Report

Posted 3 months ago

Dear Jai, Thank you for your wonderful review and being such a loyal customer. We’re thrilled to hear you’re enjoying our products and the service from Thomas Bird. Kind regards, Team Thomas Bird London

Posted 3 months ago

“Slow shipping high quality”

Helpful Report

Posted 3 months ago

Dear Felix, Thank you for your feedback. We’re glad you’re happy with the high quality, and we’re sorry about the slower shipping, this is due to the Christmas holiday period, hopefully it will be quicker now the hoilday season is over. We’re looking into ways to improve delivery times. Kind regards, Team Thomas Bird London

Posted 3 months ago

“Excellent service. Got my boots in 2 days.”

Helpful Report

Posted 3 months ago

Dear TB Customer, Thank you for reviewing Thomas Bird. We are really pleased to hear how happy you are with our service and delivery and hope to see you back shopping with us again soon. Kind Regards Ann

Posted 3 months ago

“The best yet”

Helpful Report

Posted 3 months ago

Dear Alexander, Thank you for reviewing Thomas Bird. We are really pleased to hear how happy you are and we appreciate your loyalty. Kind Regards Ann

Posted 3 months ago

“I am completely satisfied with my purchase of the Manhattan Chelsea boots from Thomas Bird! Excellent customer service and communication. Thank you!”

Helpful Report

Posted 3 months ago

Dear Jasper, We are really pleased to hear how happy you are with your recent Thomas Bird purchase and hope you are enjoying wearing your new Manhattan Chelsea Boots. Thank you for your kind comments regarding our service. Kind Regards Ann

Posted 3 months ago

“Very good service, fast delivery during the busy season.”

Helpful Report

Posted 3 months ago

Thank you for sharing your feedback. We’re glad you were happy with our service and the fast delivery during the busy season. We appreciate your support and look forward to serving you again. Kind regards, Team Thomas Bird London

Posted 3 months ago

“My first order was stolen by the carrier and customer service investigated and made it right and sent me another pair by a different carrier I really appreciate the professionalism. You have definitely made a long-term customer. The shoes are absolutely phenomenal!!!”

Helpful Report

Posted 4 months ago

Thank you for sharing your experience, Christopher. We’re glad we could resolve the issue and that you’re happy with the shoes and service. We truly appreciate your loyalty and look forward to serving you again. Kind regards, Team Thomas Bird London

Posted 4 months ago

“Excellent service, great quality shoes”

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Posted 4 months ago

Thank you for your review. We really appreciate all the feedback we get.

Posted 4 months ago

“There really isn’t much to say, they are excellent — the products, the service, the shipping is fast and above all they are reliable. I have nothing negative to mention. In short, they are a great investment.”

Helpful Report

Posted 4 months ago

Dear Emmanuel,, Thank you so much for taking the time to review Thomas Bird and also for your lovely comments regarding our service as well as our products. We really appreciate your loyalty. Kind Regards Ann

Posted 4 months ago

“Excellent...”

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Posted 4 months ago

Dear Martin, Thank you for your review. We’re thrilled you had an excellent experience with Thomas Bird London and we appreciate your kind words. Kind regards, Team Thomas Bird London

Posted 4 months ago

“Very pleased with the quality of the leather and also of the shoe polish kit. The order arrived in a timely manner and all was as advertised on the website. Very pleased”

Helpful Report

Posted 4 months ago

Dear Carlos, Thank you very much for your review of Thomas Bird. We are really pleased to hear how happy you are with your Oxblood belt and shoe care pack and insoles and hope to see you back shopping with us again soon. Kind Regards Ann

Posted 4 months ago

“No issues with ordering process and boots were delivered very quickly.”

Thomas Bird London 5 star review on 29th November 2025

Helpful Report

Posted 4 months ago

Dear Customer, Thank you so much for your review and photo.We’re delighted the ordering process was smooth and that your boots arrived quickly. If you need any more assistance, we’re here to help. Kind regards, Team Thomas Bird London

Posted 4 months ago

“I received fantastic customer support via your Website's online chat feature. I had several questions since I could not try on the boots in person. My customer service rep delivered the goods. Thanks again!”

Helpful Report

Posted 4 months ago

Dear Patrick, Thank you so much for your review of Thomas Bird we are so pleased you received the support and advice you needed prior to your purchase. We know it's never easy buying online but we are always here to help. Kind Regards Ann

Posted 4 months ago

“Excellent service from the customer service team. I reached out because I was between sizes and needed some assistance. They measured a couple of boots for me and provided a size recommendation, which I ended up purchasing — and the fit is perfect!”

Thomas Bird London 5 star review on 20th November 2025

Helpful Report

Posted 4 months ago

Dear Vinci, Thank you for your wonderful review. We’re delighted the size recommendation helped and that the fit is perfect. If you ever need any more assistance, we’re here to help. Kind regards, Team Thomas Bird London

Posted 4 months ago

Thomas Bird London is rated 4.9 based on 1,792 reviews