Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, 86-90 Paul Street, ,, London
Rating: 4.86

4.9 Rating 1,848 Reviews

97 %

of reviewers recommend Thomas Bird London

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,,
86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 19th April 2026

Brian Young

Thomas Bird London 5 star review on 27th January 2026

Tangent Ambridge

Thomas Bird London 5 star review on 13th January 2026

"george Obeng-marnu"

211

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Following multiple purchases, I can highly recommend Thomas Bird's customer service and the quality of their range of products.”

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Posted 1 month ago

“Excellent Service. Great quality”

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Posted 1 month ago

Thank you for your review. We really appreciate all the feedback we get.

Posted 1 month ago

Thank you for your review. We really appreciate all the feedback we get.

Posted 1 month ago

“Excellent, very happy with it.”

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Posted 1 month ago

Dear Thomas, Thank you for taking the time to review Thomas Bird. We are really pleased to hear how happy you are with your shoes and we hope you are enjoying wearing them. Kind Regards Ann

Posted 1 month ago

“Literally opening the box was an experience. You can tell they really take pride in what they do. I totally can’t wait to wear these oxfords. Best purchase I’ve made in years !”

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Posted 1 month ago

Dear Eric, Thank you very much for taking the time to review Thomas Bird we are so pleased to hear how happy you are with your shopping experience. We appreciate your comments regarding the pride we take in not only the presentation but also the design and styling of all our products. We hope you enjoy wearing your new shoes and we look forward to welcoming you back to Thomas Bird again soon. Kind Regards Ann

Posted 1 month ago

“Ordered the blue sueade loafers. Beautiful shoe, but the stitching on the soles did not match. Minor flaw, but for the price I expect more attention to be paid to detail. I kept the shoes, and will probably be the only person that notices, but I will always notice. lol”

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Posted 1 month ago

Thank you for your review. We really appreciate all the feedback we get.

Posted 1 month ago

“The shoes did not fit but they were well made and the return process was super easy.”

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Posted 1 month ago

Thank you for your review. We really appreciate all the feedback we get.

Posted 1 month ago

“Great service.”

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Posted 1 month ago

Dear David, Thank you for taking the time to share your kind words. We’re glad to hear you had a great service experience. Kind regards, Team Thomas Bird London

Posted 1 month ago

“Regarding the company and service: First Class Regarding the Shoes i have not worm them yet they will be worn for a wedding this weekend i am looking forward to see how they will be.”

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Posted 1 month ago

Dear Tahir, Thank you for taking the time to review Thomas Bird London. We’re glad to hear you’re looking forward to wearing the shoes for the wedding this weekend. We hope they meet your expectations and you have a fantastic day. Kind regards, Team Thomas Bird London

Posted 1 month ago

“Call customer service, who was very helpful, guided me to the right size…. Did order two pairs of shoes and love the quality and fit ! Will buy all my shoes from them hereafter! Thank you”

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Posted 1 month ago

Dear Jens, Thank you so much for reviewing Thomas Bird. We are really pleased to hear how happy you are with your shoes and also the service and guidance you received from our Customer Service team. We are so happy to hear that we will be your go to brand for your footwear needs in the future. Enjoy wearing your new shoes! Kind Regards Ann

Posted 1 month ago

“The product is high quality. The delivery was fast and in time. My item was handled with care from the team during shipping was delivery. Highly recommended.”

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Posted 2 months ago

Dear Rupak, Thank you so much for taking the time to review Thomas Bird we really appreciate it. We are so pleased to hear how happy you were with your order and the speed and care taken throughout the whole process. We hope to see you back shopping with Thomas Bird very soon. Kind Regards Ann

Posted 2 months ago

“Helpful, courteous, and informative! Absolutely no issues, and the boots are, of course, excellent.”

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Posted 2 months ago

Dear Thomas Bird Customer, Thank you so much for taking the time to review Thomas Bird. We are really happy to hear how helpful you found our Customer Service and also that you love the boots, we hope you enjoy wearing them. Kind Regards Ann

Posted 2 months ago

“Excellent. Ann was so attentive and ensured I received everything in a very tight timeframe.”

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Posted 2 months ago

Dear William, Thank you for your wonderful feedback. We’re delighted to hear Ann was attentive and helped you receive everything within such a tight timeframe. I’ll be sure to pass your kind words on. Kind regards, Team Thomas Bird London

Posted 2 months ago

“It's smart, sharp, beautiful, and elegant. The craftsmanship is outstanding. The shoes feel lightweight, solid, and incredibly comfortable. You have created a design that is both timeless and practical, worth every penny. I also wanted to thank you for your sizing advice. After adjusting the lacing, the fit is excellent. They are slightly generous in size, but in a very comfortable way, and I am very happy with the fit. Please pass my thanks on to everyone involved in making these shoes. It is clear that a great deal of care and skill has gone into them.”

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Posted 2 months ago

Dear Xiaolin, Thank you for your wonderful review. We’re delighted to hear you find the shoes smart, sharp, beautiful, and elegant, with craftsmanship you value and a fit that works for you. I’ll be sure to pass your thanks on to everyone involved. Kind regards, Team Thomas Bird London

Posted 2 months ago

“Personalized service and interactions while shopping online? Don’t let anyone tell you it can’t be done because the people at TBird do that extremely well!”

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Posted 2 months ago

Dear Jean, Thank you so much for taking the time to review Thomas Bird. We are really pleased to hear how happy you are with our customer service as we are only a small team but really try to ensure every customer has a good shopping experience and when required we help them with any enquiries they may have. We hope to see you back shopping with us again soon. Kind Regards Ann

Posted 2 months ago

“Reliably quick handling of orders, with swift delivery - ahead of estimate - to my corner of the globe. Customer service winsome and professional. A small company that delivers.”

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Posted 2 months ago

Dear MATTHEW, Thank you for your kind words. We’re glad to hear you’re happy with the quick handling and swift delivery, and that you found our customer service winsome and professional. We appreciate your note about us being a small company delivering reliably. Kind regards, Team Thomas Bird London

Posted 2 months ago

“Exceptional service above and beyond (for example à free pair of insoles sent not because I requested them but to help make the shoes fit better) and great value shoes. Recommended.”

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Posted 2 months ago

Dear Glyn, Thank you so much for taking the time to review Thomas Bird. We are always happy to help and to make sure our customers are happy. I hope the insoles are helping with the fit of your shoes and you are enjoying wearing them. We look forward to welcoming you back soon. Kind Regards Ann

Posted 2 months ago

“The shoes are amazing, this is my third pair, that I bought from you, at my first purchase, I was somehow disappointed because of the shipping time, but you guys are doing much better; so here you have a happy customer.”

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Posted 2 months ago

Dear Francisco, Thank you for taking the time to review Thomas Bird. We are so glad to hear you are building a small collection of our shoes and boots. We appreciate your comments regarding shipping it is always hard for us with couriers but we try our best to offer a prompt and efficient service and use numerous delivery partners to offer a choice of options to our customers. Thank you for your continued loyalty. Kind Regards Ann

Posted 2 months ago

“Beautiful Shoe, outstanding service.”

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Posted 2 months ago

Dear Kevin, Thank you for taking the time to review Thomas Bird. It is always great to hear how happy our customers are not only with our products but also with our service. We hope you enjoying wearing and showing off your new Hampton Penny Loafers. We look forward to welcoming you back soon. Kind Regards Ann

Posted 2 months ago

“Great service with super fast delivery.”

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Posted 2 months ago

Dear Thomas Bird Customer, Thank you so much for taking the time to review Thomas Bird. We are pleased to hear how happy you are with our service and also the speedy delivery. We hope this encourages you to shop with us again. Kind Regards Ann

Posted 2 months ago

“My experience with Thomas Bird was so flawless that I referred to it to my family and acquaintances as an example of good modern retailing. Product: excellent, service even better. Besides fast delivery to the US -unlike other merchants- when I had to return a pair of boots due to size and purchased a new pair - different model due to availability- on a larger size, cust service figured out on their own what was happening, linked both transactions, address me on email (written by a human!), sent me all I needed to return the package and initiated refund process immediately. I definitely will continue to purchase from Thomas Bird. Keep it up! product and service are of equal relevance and second to price.”

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Posted 2 months ago

Dear Diego, Thank you so much for your lovely comments regarding not only our products but also our service. We are really pleased to hear you found the whole shopping experience to be smooth and efficient and yes we are humans not AI so each time you contact us you will receive a personal reply. We pride ourselves on our customer service and knowledge and we are extremely proud of our products. We hope you enjoy wearing your new boots and look forward to your next purchase. Kind Regards Ann

Posted 2 months ago

Thomas Bird London is rated 4.9 based on 1,848 reviews