Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.87

4.9 Rating 1,763 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,763 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 9th December 2025

200

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“High quality product and packed to perfection. Excellent service.”

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Posted 2 years ago

“I'm very pleased at the service offered and I will be making more orders soon”

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Posted 2 years ago

“One can expect nothing short of five-star service from Taro Gibbs and his team, they have been extremely attentive and tremendously helpful over the past 15 years.”

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Posted 2 years ago

“Very efficient and straightforward ordering process. Packaged very well. Perfect for what I need”

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Posted 2 years ago

“Very professional service”

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Posted 2 years ago

“+ Beautiful selection + Quick shipping + Support helpful with sizing questions + Top quality boots!”

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Posted 2 years ago

“Boots are excellent and the whole sale and despatch process flawless”

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Posted 2 years ago

“Great and timely customer service.”

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Posted 2 years ago

“I was disappointed in my purchase. They are very stylish and well-made shoes. I was concerned by the condition of the boots when they arrived. I took photos in case I would be held responsible for the marks on the suede. I was assured by one of your staff that this was a normal reaction to suede in shipping. I am returning them because they were too narrow and not comfortable. I am sorry to have to pay $25. to return a product I was dissatisfied with.”

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Posted 2 years ago

“I had a small issue with my first pair. I reached out and they got back to me with speed and fantastic service! I emailed on a Saturday. I received a reply, with a resolve, on Monday morning. 11/10 customer service.”

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Posted 2 years ago

“Great quality boots! Great customer service! Samantha helped me out and took care of my order. Thank you!”

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Posted 2 years ago

“I love my blue suede double monk cap toe shoes. I also ordered the matching belt to complement the shoes when i wear them with the perfect outfit.”

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Posted 2 years ago

“I received excellent customer service. The product is wonderful.”

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Posted 2 years ago

“Great service shoes nicely presented and packaged”

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Posted 2 years ago

“My partner recently purchase his and the Groomsmen's shoes for the big day! They didn't disappoint lovely quality shoes, right from the packaging they arrived in everything was perfect. He will certainly be ordering from Thomas Bird again!”

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Posted 2 years ago

“Excellent service all round Fast delivery and fantastic hassle free customer service. Will certainly be a returning customer for sure 😊”

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Posted 2 years ago

“Excellent service.Delighted.Many Thanks.Kind Regards. EUAN Campbell.”

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Posted 2 years ago

“Amazing look and quality. Customer service is tops too.”

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Posted 2 years ago

“Great looking shoe, could be a bit more comfortable with softer lining inside”

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Posted 2 years ago

“I would just like to say thank you for a exceptional service,in particular to Samantha who was supportive in ensuring my exchange was followed up,with emails and phone calls.”

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Posted 2 years ago

Thomas Bird London is rated 4.9 based on 1,763 reviews