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Tile Experience Reviews

4.8 Rating 2,405 Reviews
94 %
of reviewers recommend Tile Experience
4.8
Based on 2,405 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Tile Experience Reviews
Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,, , 108 Beddington Lane , ,
London
CR0 4YY

just one way they could improve. a delivery date on the email or on the sales receipt included in the email. or on a follow up email.. i had to ring to find out a delivery date
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Posted 6 years ago
Quick response and good service
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Posted 6 years ago
Clear website, chat online if you want, i did. Good info, delivered quickly ..
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Posted 6 years ago
easy to order very reasonably priced and quick delivery
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Posted 6 years ago
Great. makes it easy
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Posted 6 years ago
The Tile Experience was an easy company to work with; good prices and excellent service. Unfortunately in the last box of tiles that i opened, 3 tiles were broken. I managed to use one but I need the other two to complete my project. I hope that they prove to be as good as I think they are by replacing the tiles that were broken.
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Posted 6 years ago
Smooth transaction A++
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Posted 6 years ago
Prompt order acknowledgement and shipment, part of packaging undone and open on arrival but goods seem intact - otherwise would have been a vg rating.
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Posted 7 years ago
Very good, the product was delivered next day
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Posted 7 years ago
Unfortunately the order was damaged by the delivery company, but this was rectified immediately by the Tile Experience, thank you
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Posted 7 years ago
No problems at all. The website seems to be a bit confused over when to place an order for next-day delivery. Nonetheless product arrived two days following evening order online.
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Posted 7 years ago
Quick efficient service
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Posted 7 years ago
Good service, but didn’t receive emails regarding deliveries, Lucky home owner was in both times..!
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Posted 7 years ago
Easy to use website made ordering simple . Tiles delivered two days later . Only gripe is Inverness is mainland Uk but we pay delivery.
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Posted 7 years ago
I paid for Next Day Delivery but only got it on the 3rd business day.. Well packaged, no issues with transport.
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Posted 7 years ago
The product arrived on the day it was supposed to. Thank you
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Posted 7 years ago
Great stuff thanks
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Posted 7 years ago
Although the product couldn’t be delivered next day due to not being a stock item we were delighted that the grout was delivered on Christmas Eve! They couldn’t promise but it happened! Well done 😀
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Posted 7 years ago
I have never purchased anything from these people before, but the item that I ordered turned up as expected, very well packaged and pretty fast too. Would definitely look to use again.
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Posted 7 years ago
Prices seemed sensible and competitive, and an easy online purchase experience. Prompt delivery, and generally good communication although I'd warned that access to the delivery address was narrow and materials were delivered (direct from the manufacturer in this case) on a very large lorry and couldn't get to the site.
Helpful Report
Posted 7 years ago
Tile Experience is rated 4.8 based on 2,405 reviews