Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, , 108 Beddington Lane , ,, London
Rating: 4.76

4.8 Rating 2,406 Reviews

94 %

of reviewers recommend Tile Experience

4.8

Based on 2,406 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,, , 108 Beddington Lane , ,
London
CR0 4YY

Tile Experience 5 star review on 15th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery was on time and the tiles represented good value for money. I would have given 5 stars but the tiles were 96 mm square, not the 100 mm it states on the advert and box.”

Helpful Report

Posted 10 years ago

Hello, This is a situation that occurs from time time. Most manufacturers recommendations state that the covered area includes a grout joint of 4mm per square metre, particularly on using modular sized tiles (100x100, 200x200 etc.) as often contractors can match the wall and floor grout lines together. This has no effect on the overall appearance of the tiled area, but it can make a difference when using both together.

Posted 10 years ago

“Tiles were delivered very promptly and look as good as I had hoped. Three tiles had broken corners but fortunately it wasn't a problem.”

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Posted 10 years ago

“Helpful staff and order arrived quickly”

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Posted 10 years ago

“All turned up in the timescale promised,thanks”

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Posted 10 years ago

“There were a few chipped tiles, they were not, in my opinion, very well packaged. Apart from that the service was good and on-time, and the tile quality/value was good. I would advise ordering a few spares. Would recommend service.”

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Posted 10 years ago

“Great prices shame about delivery costs”

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Posted 10 years ago

“received my order within 24 hours of ordering, super fast.”

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Posted 10 years ago

“Great price and quick delivery”

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Posted 10 years ago

“Good. Prompt service, prompt servic”

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Posted 10 years ago

“I did not initially receive the Product I ordered. Tile Experience acknowledged this was due to their error. The situation was resolved quickly and satisfactorily.”

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Posted 10 years ago

“Good price and delivery, no problems. All items in stock, seem to carry full range of Marmox showerlay and boards (others don't).”

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Posted 10 years ago

“tiles arrived extremely quickly and appear to be okay. We had one damaged tile but haven't checked the rest yet as we were going on holiday. Bathroom is being started tomorrow so will know more then. At the moment we are extremely pleased with the service. Also ordered 4 sample tiles as we couldn't make up our minds which we preferred and were surprised to receive whole tiles and not just small samples.”

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Posted 10 years ago

“Got what I wanted and quickly too.”

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Posted 11 years ago

“An excellent company to purchase from. Next day delivery, We will definitely be purchasing again.”

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Posted 11 years ago

“prompt delivery, goods as expected.”

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Posted 11 years ago

“Very easy to order and was delivered when they said they would deliver. Would use again”

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Posted 11 years ago

“Delivery notification could have been automated.”

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Posted 11 years ago

“Materials arrived at the approximate date given by the suppliers. Web site easy to use and order through. No issues whatsoever.”

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Posted 11 years ago

“Stuff was available and arrived when they said t would. Internet shopping site would not take my payment but a simple call to the helpline got the problem sorted out in a couple of minutes and as they could see the info I had entered there was no need for me to re-enter....great service”

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Posted 12 years ago

Hello, Thank you very much for your review, it is great to know if customers are having problems when purchasing goods from our site so that we can rectify the problem. Our IT department has now been made aware of this and are attending to the problem immediately

Posted 12 years ago

“Excellent customer service in that they rang me the next morning to talk through my order as an item wasn't in stock but were proposing a suitable alternative. Only issue was the website kept crashing when we made the order.”

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Posted 12 years ago

Tile Experience is rated 4.8 based on 2,406 reviews