Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,237 Reviews

95 %

of reviewers recommend Tile Experience

4.8

Based on 2,237 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 5 star review on 5th July 2025

Davide

Tile Experience 5 star review on 28th May 2025

Hayley

Tile Experience 5 star review on 9th May 2025

Jess

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website is easy to use the postage is super fast but my tiles turned up today and there all smashed to pieces so I cant even see what there like maybe u need to pots in boxes rather than wrapped in bubble wrap in a postage bag”

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Posted 1 year ago

“Delivery as stated, good price, tin a little dented. Have yet to use but sure it'll be fine.”

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Posted 1 year ago

“Super service, I only needed a small amount of tiles. Unfortunately some were damaged in transit and Tile Experience replaced them by return of post. Very good service.”

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Posted 1 year ago

“Great service and delivery! 😊”

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Posted 1 year ago

“Very good service all round”

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Posted 1 year ago

“I ordered a sample tile which I needed to check would match existing tiles in our kitchen. The sample arrived within a couple of days. It was actually broken which was a pity, but as I only needed to check if it matched, that wasn't really a problem.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Great prompt service”

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Posted 1 year ago

“Fast delivery. Although came from a diffferent company. This was confusing when i got a call from delivery driver saying he had a delivery from a company name I didnt recognise. He had to go in the back of his truck to tell me what was on the box.”

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Posted 1 year ago

“Very please with the service provided and the tiles were a very good match”

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Posted 1 year ago

“Hi I have had a good experience with my two orders for my building project. I need another large order but wanted to know if you price match. I need 150 bags of the following screed at trade price. The best price I have seen is £14.50 delivered on 4 pallets . Can you match as happy to order from you guys https://www.tileexperience.co.uk/mapei-ultraplan-renovation-screed-25kg-pallet-deal”

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Posted 1 year ago

“I purchased 'instock' items (grout) and just to be conscientious I also called to make sure they had the stock to which I was told they did......you can imagine my reaction when I got there to be told by the warehouse guy that they were 'out of stock'......Hardly ideal as I drove 50 minutes to get there!!! However, with that moan aside I would add that the warehouse guy and the office sales guy were as helpful as they could possibly be and all was not lost. My advice would be that if stock online is showing as only a couple of bags then you should call and make sure the office guys go out to the warehouse (its not far for them!) and actually check for themselves and that may well save you a wasted journey.”

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Posted 1 year ago

“Good value and quality products. Good priced delivery. I didn't get any confirmation regarding delivery, but I think there was a technical problem. Would definitely use again.”

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Posted 1 year ago

“Arrived quickly and on time postage is expensive for smaller orders.”

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Posted 1 year ago

“The quarry tiles were of good quality and just what we wanted. Although there were 4 emails on the day we ordered, thanking us and about delivery, they arrived one morning without any notification. It didn't matter as we were in and all was fine.”

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Posted 1 year ago

“Tiles were as described, well packaged & quick delivery -would recommend”

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Posted 1 year ago

“The supply of a free sample of tile is a great idea so you can check too see if it's a match for your job”

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Posted 1 year ago

“great easy service will use again.”

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Posted 1 year ago

“Even though they weren't the colour I wanted Every exchange with this company was 1st rate.”

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Posted 1 year ago

“Sample flat metro white tiles were dispatched promptly with the added bonus that they were complete tiles, which made it easier to test on the wall.”

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Posted 1 year ago

Tile Experience is rated 4.8 based on 2,237 reviews