Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, , 108 Beddington Lane , ,, London
Rating: 4.76

4.8 Rating 2,406 Reviews

94 %

of reviewers recommend Tile Experience

4.8

Based on 2,406 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,, , 108 Beddington Lane , ,
London
CR0 4YY

Tile Experience 5 star review on 15th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although the person dealing with the purchase was absolutely lovely and very helpful, as it was a reorder there were a couple of things that made it very difficult. Mainly the batch number, very difficult to find and on one design we had to guess! Also the availability of tiles, I went in the shop on a Tuesday but the tiles will not be here until Monday. That is tricky because by the time you need more tiles, you really want them there and then.”

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Posted 1 year ago

“Ultra quick delivery”

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Posted 1 year ago

“Prompt delivery but product damaged in transit”

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Posted 1 year ago

“EASY ONLINE ORDERING, READY WHEN STATED.”

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Posted 1 year ago

“I was let down on a particular tile from another online company, after phoning endless companies for a similar looking and sized tile I found The Tile Experience had just what I needed. (great costomer service on the phone). I paid for the next day delivery and it did not let me down, the tiles arrived the next day by 9am. and all in good order and well packed. (unlike the other company) However The delivery cost was quite expensive, I believe I paid over £50 on 8m2 of tiles, and the quality of the tile was not the best, they broke quite easy in the tile cutter and were on the thin side. This said they got me out of trouble on a job and that could have set me back a couple of weeks. Thank you”

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Posted 1 year ago

“Good delivery time. Love these tiles. Unfortunately two of them are chipped.”

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Posted 1 year ago

“The Tile Experience were fine, good communications etc. The lack of the final star is down to their carrier APC being a day late delivering”

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Posted 1 year ago

“I needed to order three sample tiles for a job we have coming up soon. There was an offer for 'free' sample tiles. I was not able to work out how to take you up on the offer?? The samples are fine and we will order soon. Just a comment”

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Posted 1 year ago

“Great product Delivered on time. Dropped a star because the 2 bags of tile adhesive were left on my doorstep and I had to wait until my husband got home to move the bags because they were too heavy for me to lift.”

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Posted 2 years ago

“Took a while to get my goods should have been next day didn’t receive til two days later”

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Posted 2 years ago

“Sent an email with measurement of area needing tiling and information of tiles required. Immediate response with quantity needed to order on their website. The tiles are perfect and quantity was spot on an look great! The only issue I had was the website wasn't as clear to navigate and occasionally had to refresh, login in/log out.”

Tile Experience 4 star review on 26th June 2024

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Posted 2 years ago

“Quick delivery of product and good value compared to competitors”

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Posted 2 years ago

“The website is easy to use the postage is super fast but my tiles turned up today and there all smashed to pieces so I cant even see what there like maybe u need to pots in boxes rather than wrapped in bubble wrap in a postage bag”

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Posted 2 years ago

“Delivery as stated, good price, tin a little dented. Have yet to use but sure it'll be fine.”

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Posted 2 years ago

“Super service, I only needed a small amount of tiles. Unfortunately some were damaged in transit and Tile Experience replaced them by return of post. Very good service.”

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Posted 2 years ago

“Great service and delivery! 😊”

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Posted 2 years ago

“Very good service all round”

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Posted 2 years ago

“I ordered a sample tile which I needed to check would match existing tiles in our kitchen. The sample arrived within a couple of days. It was actually broken which was a pity, but as I only needed to check if it matched, that wasn't really a problem.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Great prompt service”

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Posted 2 years ago

Tile Experience is rated 4.8 based on 2,406 reviews