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Tile Experience Reviews

4.8 Rating 2,308 Reviews
94 %
of reviewers recommend Tile Experience
4.8
Based on 2,308 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Tile Experience Reviews
Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,, , 108 Beddington Lane , ,
London
CR0 4YY

Great tiles, excellent delivery too, however I feel the carriage charge is a little over priced
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Posted 5 years ago
the best price i could find out there good quick delivery would have bin a 5 star but one box was missing but rectify the next day
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Posted 5 years ago
Easy to order and quick delivery but the only downside was the company used to deliver goods as the guy was so rude.
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Posted 5 years ago
They had the exact tiles I wanted just think the postage is a bit expensive the tiles are gorgeous colours
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Posted 5 years ago
Hi, this is the second order 000040876 i have received from yourselves, unfortunately 7 of the tiles were damged in transit . It looks like the package had been dropped damaging the corner of the package although the labelling was clearly marked " fragile " . Accidents happen but it looks like a word with your couriers may be needed.
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Posted 5 years ago
Great service
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Posted 5 years ago
Good service received the tiles in excellent condition within 4 days of ordering, no notification of delivery.
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Posted 5 years ago
Service was very good and tiles arrived promptly. I have awarded 4 stars only because i think the packaging could have been better as one of the tiles was broken in half. This was more due to the treatment of the parcel than anything in spite of the 'Handle with Care' tape wrapped around it! Luckily i order more tiles than i needed.
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Posted 5 years ago
Very good service and prompt delivery.
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Posted 5 years ago
Good quality tiles at a very good price - perfect for hearth. Quick delivery- very pleased.
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Posted 5 years ago
No delivery tracking info provided, item just turned up, & delivery costs for a small item were high. Fine otherwise.
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Posted 5 years ago
A good service and reliable but delivery a bit expensive,
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Posted 5 years ago
just one way they could improve. a delivery date on the email or on the sales receipt included in the email. or on a follow up email.. i had to ring to find out a delivery date
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Posted 5 years ago
Quick response and good service
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Posted 6 years ago
Clear website, chat online if you want, i did. Good info, delivered quickly ..
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Posted 6 years ago
easy to order very reasonably priced and quick delivery
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Posted 6 years ago
Great. makes it easy
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Posted 6 years ago
The Tile Experience was an easy company to work with; good prices and excellent service. Unfortunately in the last box of tiles that i opened, 3 tiles were broken. I managed to use one but I need the other two to complete my project. I hope that they prove to be as good as I think they are by replacing the tiles that were broken.
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Posted 6 years ago
Smooth transaction A++
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Posted 6 years ago
Prompt order acknowledgement and shipment, part of packaging undone and open on arrival but goods seem intact - otherwise would have been a vg rating.
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Posted 6 years ago
Tile Experience is rated 4.8 based on 2,308 reviews