Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,237 Reviews

95 %

of reviewers recommend Tile Experience

4.8

Based on 2,237 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 5 star review on 5th July 2025

Davide

Tile Experience 5 star review on 28th May 2025

Hayley

Tile Experience 5 star review on 9th May 2025

Jess

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, this is the second order 000040876 i have received from yourselves, unfortunately 7 of the tiles were damged in transit . It looks like the package had been dropped damaging the corner of the package although the labelling was clearly marked " fragile " . Accidents happen but it looks like a word with your couriers may be needed.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Good service received the tiles in excellent condition within 4 days of ordering, no notification of delivery.”

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Posted 5 years ago

“Service was very good and tiles arrived promptly. I have awarded 4 stars only because i think the packaging could have been better as one of the tiles was broken in half. This was more due to the treatment of the parcel than anything in spite of the 'Handle with Care' tape wrapped around it! Luckily i order more tiles than i needed.”

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Posted 5 years ago

“Very good service and prompt delivery.”

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Posted 5 years ago

“Good quality tiles at a very good price - perfect for hearth. Quick delivery- very pleased.”

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Posted 5 years ago

“No delivery tracking info provided, item just turned up, & delivery costs for a small item were high. Fine otherwise.”

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Posted 5 years ago

“A good service and reliable but delivery a bit expensive,”

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Posted 5 years ago

“just one way they could improve. a delivery date on the email or on the sales receipt included in the email. or on a follow up email.. i had to ring to find out a delivery date”

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Posted 5 years ago

“Quick response and good service”

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Posted 5 years ago

“Clear website, chat online if you want, i did. Good info, delivered quickly ..”

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Posted 5 years ago

“easy to order very reasonably priced and quick delivery”

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Posted 5 years ago

“Great. makes it easy”

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Posted 5 years ago

“The Tile Experience was an easy company to work with; good prices and excellent service. Unfortunately in the last box of tiles that i opened, 3 tiles were broken. I managed to use one but I need the other two to complete my project. I hope that they prove to be as good as I think they are by replacing the tiles that were broken.”

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Posted 5 years ago

“Smooth transaction A++”

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Posted 6 years ago

“Prompt order acknowledgement and shipment, part of packaging undone and open on arrival but goods seem intact - otherwise would have been a vg rating.”

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Posted 6 years ago

“Very good, the product was delivered next day”

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Posted 6 years ago

“Unfortunately the order was damaged by the delivery company, but this was rectified immediately by the Tile Experience, thank you”

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Posted 6 years ago

“No problems at all. The website seems to be a bit confused over when to place an order for next-day delivery. Nonetheless product arrived two days following evening order online.”

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Posted 6 years ago

“Quick efficient service”

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Posted 6 years ago

Tile Experience is rated 4.8 based on 2,237 reviews