Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,275 Reviews

95 %

of reviewers recommend Tile Experience

4.8

Based on 2,275 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 5 star review on 15th October 2025

Anonymous

Anonymous // 01/01/2019

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“Fantastic service, prompt responses unfortunately poor packaging department but broken tiles were replaced the following day.”

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Posted 2 years ago

“Free grout samples were great and I was able to pick perfect colour grout for my kitchen. Delivery was quick and reliable.”

Tile Experience 5 star review on 16th January 2023

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Posted 2 years ago

“Excellent products and delivery, items were extremely well packaged and I wouldn't hesitate to use this company again.”

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Posted 2 years ago

“I would love to give you a great review if I had received my purchase but I was told they was being delivered between 13-15 and 15-15on Thursday 12th and they did not deliver and still haven’t.the delivery company was APC and I am not very happy as I needed them to fit on Friday!!”

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Posted 2 years ago

Hi Neil, Sincere apologies that you did not receive your order when expected. The order was dispatched on time so as you say should have been with you before the weekend. We had no communication from APC so did not realise you had not received your delivery until we saw your review. We always aim to fulfil our next day promise, however sadly sometimes things do happen that are beyond our control.

Posted 2 years ago

“Very impressed with this company. Good communication and honest about delivery times. Products arrived exactly when I requested/they agreed. Very competitive prices too.”

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Posted 2 years ago

“Very impressed kept me informed from placing my order to delivery, good customer service.”

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Posted 2 years ago

“There was a quick and efficient response to my enquiry”

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Posted 2 years ago

“I only ordered samples but they came promptly.”

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Posted 2 years ago

“Brilliant service with excellent delivery can't praise you enough . thanks 👍”

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Posted 2 years ago

“The tile sample arrived very quickly and is exactly what I've been looking for.”

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Posted 2 years ago

“Next day delivery which I wasn't expecting and postage rate way cheaper than any other company”

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Posted 2 years ago

“Excellent service. Swift delivery and well packaged. Will definitely be using again and can highly recommend”

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Posted 2 years ago

“Very fast delivery! Ordered Tuesday and Thursday all ready have it! Tile cutter corresponds to the description! I definitely recommended!”

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Posted 2 years ago

“Easy to navigate website, competitive prices, next day delivery even halfway through December and the tiles were wrapped superbly. Excellent all round!”

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Posted 2 years ago

“Delivered on time. As required.”

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Posted 2 years ago

“Great service, easy to find, order with clear description of when the order can be delivered.”

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Posted 2 years ago

“It was the first time using Tile Experience. I was very impressed with the service”

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Posted 2 years ago

“Amazing service!”

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Posted 2 years ago

“Two guys on the front desk of Boydens in Beddington are very pleasant and helpful. You can tell they like working there. The warehouse staff are busy but are still helpful and polite. You do wait a little for your collection but it’s no different from waiting to be served.”

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Posted 2 years ago

“Good price but only needed one litre and not two. So worked out double the price. Arrived in good time too.”

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Posted 2 years ago

Tile Experience is rated 4.8 based on 2,275 reviews