Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,275 Reviews

95 %

of reviewers recommend Tile Experience

4.8

Based on 2,275 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 5 star review on 15th October 2025

Anonymous

Anonymous // 01/01/2019

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“A first-class company with a fist class service. Very helpful on the phone. Delivery bang on time. I would recommend them to all especial any one who needs a little guidance.”

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Posted 2 years ago

“Great Service from start to finish. Easy ordering online. Excellent click and collect service.”

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Posted 2 years ago

“Would highly recommend, delivery was quick, and tiles were packed very well, great choice of tiles and products.”

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Posted 2 years ago

“Really good service, we needed 1 tile it was large and so a box would have been very expensive Ordered online, it came when expected and well packaged”

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Posted 2 years ago

“Materials ordered were at the right price , delivery fee was good value , next day delivery delivered on schedule.”

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Posted 2 years ago

“Ordered a Shower Niche and paid for next day delivery, which didn't happen. On receiving the goods, the Box it was packaged in had clearly been squashed and the corner of the Niche was damaged. The product is as described in size, shape and construction but should be protected by bubble wrap to avoid damage in post. Luckily I also bought the waterproof tape which was used to cover up the damage. Cost of product is competitive but I'd rather pay an extra pound or two to get it undamaged.”

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Posted 2 years ago

“Fast, efficient service and good value for money.”

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Posted 2 years ago

“Great experience, fast delivery. I would definitely recommend.”

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Posted 2 years ago

“Recently requested a couple of samples from Tile Experience and although I appreciate these are fre samples, having them arrive in multiple pieces was extremely disappointing. Again I appreciate this could have happened in transit but they weren't protected very well with a thin wrapping of bubble wrap around them and in a padded envelope. Even more disappointing is the lack of website update. The tile we wanted showed "in stock" but the next day "out of stock." We contacted the seller via phone to be advised they are indeed out of stock and they had no idea when they'd be coming back in stock. An hour later website shows "in stock." Yet another phonecall confirmed no stock.”

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Posted 2 years ago

“Great tiles, fast delivery”

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Posted 2 years ago

“Fast delivery, well packed - definitely will use again”

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Posted 2 years ago

“Samples arrived well before time Thank You.”

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Posted 2 years ago

“Good range, fair prices, quick delivery - with tiles well packaged.”

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Posted 2 years ago

“Good product but late delivery”

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Posted 2 years ago

“A easy website to navigate … a great selection of tiles … speedy delivery … I’m very happy with this product … also the fitters are pleased with the quality”

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Posted 2 years ago

“I ordered a pallet of levelling compound at 11 30am . The pallet arrived the following day at 10 am. Excellent is all I'll say 🫡”

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Posted 2 years ago

“The sample arrived within two days Excellent service”

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Posted 2 years ago

“Good service, good communication, and fast delivery.”

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Posted 2 years ago

“Great all round service, Excellent quality of stainless tile trim, speedy informative delivery with helpful customer service. Highly recommended, Thank you”

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Posted 2 years ago

“Products as expected, good delivery and no damaged tiles.”

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Posted 2 years ago

Tile Experience is rated 4.8 based on 2,275 reviews