The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,535 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,535 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient service”

Helpful Report

Posted 5 years ago

“Ordered our diaries as usual. Arrived a few days later, exactly as advertised in good condition. What can I say, they delivered what I ordered, exactly as they said they would, job done. The same service every time.”

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Posted 5 years ago

“Excellent! Good price, quality product, great service.”

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Posted 5 years ago

“Very good service and excellent choice of goods on website.”

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Posted 5 years ago

“The space pen was a gift for my son, I was delighted with the engraving which was free with the purchase of the pen. My son was extremely happy with his pen. I was very impressed with the service that I received from the Pen Company. Thank you!”

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Posted 5 years ago

“Love the Paperblanks diary, get one every year. Fast service, thank you.”

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Posted 5 years ago

“For lovers of quality writing instruments, there is no better place!”

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Posted 5 years ago

“Very quick and efficient service”

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Posted 5 years ago

“This pen is sick I love it!”

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Posted 5 years ago

“Excellent co .”

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Posted 5 years ago

“It was my First Purchase with The Pen Company - & I was not disappointed! A Quality item & a speedy Free Delivery which Arrived next Day ( Honouring their On site Pledge)..... What's not to Like! Well Done The Pen Company!”

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Posted 5 years ago

“Sellers of good quality products. Fast and efficient service, thank you.”

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Posted 5 years ago

“I ordered a diary which was very easy to do online. It was delivered a few days later & was very well packed. I would definitely use this company again.”

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Posted 5 years ago

“Excellent service, as always!”

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Posted 5 years ago

“Excellent company 👌”

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Posted 5 years ago

“I made a query about a refill for my old Papermate pen and the help I was given was excellent. I was able to order something which now fits my pen. I would certainly recommend them.”

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Posted 5 years ago

“It has made an excellent present Thanks”

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Posted 5 years ago

“After an iffy start the finish was excellent. Pen plus extras arrived in a1 condition in a timely manner”

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Posted 5 years ago

“Excellent service. The Item was ordered in the morning and despatched in the afternoon. Beautifully packaged. So good, in fact, that after checking the pen, I re-wrapped it in its original packaging and posted it off to its recipient in New Zealand. Highly recommended company.”

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Posted 5 years ago

“The Paperblanks dairies are stunning, a real work of art. The Pen Company's service is superb, swift and efficient. First Class!”

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Posted 5 years ago

The Pen Company is rated 4.9 based on 9,535 reviews