The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,535 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,535 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Pen Company. My first order was delivered promptlly and the item was just as I has hoped. Good wishes and regards for 2021. Eileen. Northern Ireland”

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Posted 5 years ago

“Excellent prompt service.”

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Posted 5 years ago

“All right year after year.”

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Posted 5 years ago

“order arrived within 24 hours of being placed. Thank you for being so efficient”

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Posted 5 years ago

“Prompt service. Accurate product description and on-time delivery”

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Posted 5 years ago

“Quality product. Perfect refills for Parker ballpoints. Quick shipping - even international- easy tracking. Wouldn’t hesitate to order again.”

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Posted 5 years ago

“VERY VERY GOOD SERVICE THANK YOU, AND GOOD LUCK WITH YOUR BUSINESS. REALLY YOU DESERVE ,THE BIG 5 STARES. THANK YOU .”

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Posted 5 years ago

“A really good company to deal with. Bought my 2021 diary online. Only took a couple of days to arrive. Very quick and efficient service. Would highly recommend. Will définitely buy from them again next year.”

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Posted 5 years ago

“Very satisfied with the efficient service. The product was perfect.”

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Posted 5 years ago

“Fast service. Great pen”

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Posted 5 years ago

“I use this company every year to buy my Paper Blanks diary, never disappointed with the service received. Well packaged and delivered within a couple of days. I will continue to use them and would definitely recommend them!”

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Posted 5 years ago

“I am a customer from the USA. I searched using google for rollerball refills for my S.T. Dupont pen. The only place I found them was at The Pen Company. I was somewhat concerned about how long the delivery might take. But, I was pleased with the speed at which The Pen Company delivered my package to the Royal Mail, the status email was encouraging. In all, delivery was comparable to deliveries within the USA. I was very pleased.”

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Posted 5 years ago

“From UK to DK within 3 working days! Excellent as always.”

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Posted 5 years ago

“Good service at low prices 😃”

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Posted 5 years ago

“Thank you for your help. I had a couple of questions which were answered very thoroughly.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Good, clear pics of items from different angles. Super-speedy delivery. Excellent service.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Cartouches d'encre arrivées rapidement et fonctionnent parfaitement”

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Posted 5 years ago

“Excellent value, swift delivery and a lovely pen! Very pleased with the service here.”

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Posted 5 years ago

The Pen Company is rated 4.9 based on 9,535 reviews