The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,533 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and speed delivery. A good selection of items that I was interested in.”

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Posted 5 years ago

“Thrilled with my purchase, this is a Christmas Present for my Brother-inLaw. The diary cover is beautiful, the paper is superb quality. Will be ordering again for 2022.”

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Posted 5 years ago

“The whole process was very smooth, great service.”

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Posted 5 years ago

“Excellent and speedy service.”

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Posted 5 years ago

“The Pen Company are fantastic. Had to order refills from New Zealand, speedy delivery and great price. Thanks :)”

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Posted 5 years ago

“Thank you for the swift response and elivery of my pretty paperblanks diary for 2021. Gosh, we're nearly there already, how did that happen?”

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Posted 5 years ago

“Excellent service, my 2021 Diary is perfect, just what I required. Would recommend this company”

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Posted 5 years ago

“Was delighted with product — precisely as described. Shipping was quick and affordable. Will be back!”

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Posted 5 years ago

“Beautiful collection of planners and pens. I have been ordering from The Pen Company for a number of years. The quality of each item doesn’t disappoint.”

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Posted 5 years ago

“very efficient and reliable, my diary always arrives the next day- brilliant”

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Posted 5 years ago

“Arrived on time, nicely ppackaged”

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Posted 5 years ago

“found just what i was looking for and delivery was great”

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Posted 5 years ago

“Straight forward, speedy, good engraving, good range. a good chance NOT to shop on amazon”

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Posted 5 years ago

“I ordered a sterling silver mechanical pencil by Graf von Faber-Castell. Not only was it substantially cheaper than at competitors (by £75!), but they also provided complimentary monogramming on the clip and cap. Excellent service, I will keep them in mind for gifts.”

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Posted 5 years ago

“We use The Pen Company every year to purchase a diary for our small business. The service is excellent. When we have spoken to staff, they have been polite, helpful and knowledgeable. The website is easy to navigate, the selection is excellent and the delivery has always been timely with the packaging intact. Many thanks, we hope to continue to use your company.”

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Posted 5 years ago

“I have been dealing withThe Pen Company for a number of years and this, I consider, says something about the Company. I live in Cardiff and the city has a number of excellent shops, which sell pens and associated writing materials. However I still prefer to return to The Pen Company for my writing needs and I think that this says far more about the Company.”

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Posted 5 years ago

“Ordered Conklin ink cartridges, great price and delivered the next day. Great service will definitely use again.”

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Posted 5 years ago

“Optimal service and product was amazing! The delivery arrived in the expected time. Highly recommend”

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Posted 5 years ago

“Great product and speedy delivery, I will definitely buy more of products in the future”

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Posted 5 years ago

“Worth every penny”

The Pen Company 5 star review on 26th November 2020

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Posted 5 years ago

The Pen Company is rated 4.9 based on 9,533 reviews