The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,445 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 24th August 2025

353

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to order..delivered few days later...top class bed..a class above the normal beds available in furniture shops..I now have 3 beds from the original bedstead company and am thrilled with my choice ..marian”

Helpful Report

Posted 6 years ago

“Beautiful-looking bed which was relatively easy to assemble apart from the chrome headed long bolt which secured the decorative brass horizontal bar at its upper end from the underside. Engaging the thread proved tricky. Very sturdy and rigid. Good value.”

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Posted 6 years ago

“Great customer service, and great bed! Thrilled with the whole process from start to finish, I would definitely recommend them.”

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Posted 6 years ago

“The customer service was second to none. Exceptional from start to finish. The bed arrived well packaged and on time and a slight defect on the frame was instantly dealt with. Cannot fault them.”

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Posted 6 years ago

“Very pleased with the product, much sturdier than I expected and easy to assemble, the ability to choose a delivery date was really useful. Would use the original bedstead Co again”

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Posted 6 years ago

“Bought the Edwardian in cream gloss. Very sturdy bed, like the choice of heights. Very pleased, actually saved on delivery as we live close by. So we collected. Well packed but one foot had been rubbed and had a chip, however they sent a replacement by first class post and it was received the next day. Brilliant service, highly recommend.”

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Posted 6 years ago

“This is my second bed purchased, I absolutely love both beds. Great quality & great company to speak too, especially Tanya in customer services.”

The Original Bed Company 5 star review on 21st June 2019

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Posted 6 years ago

“Really impressed with this company. Previous bed was terrible and cost more! Fabulous quality. Well packed. Delivery excellent. Easy to put together. I love it. Ps I never write reviews but the OBC deserve praise.”

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Posted 6 years ago

“I bought an Ashley iron bed, I think the build quality is excellent because you can build the bed from the inside. Therefore if you have a small room with space only for the bed where you can't put screws in from the outside of the frame it is still easy to assemble.”

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Posted 6 years ago

“Very helpful both in their shop in Chelsea and customer services on the phone. Highly efficient service and the bed and mattress arrived within the 4 days. Easy to put together, sturdy bedstead and very comfortable mattress. Thank you”

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Posted 6 years ago

“Great bed we brought the Hamilton solo 5'.0" in satin white very pleased with how it was packed and very easy to Assemble and it looks great”

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Posted 6 years ago

“Brilliant service to Ireland just hope Brexit doesn't change this !”

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Posted 6 years ago

“Initially ordered an iron bed for my boyfriend, it was such great quality I’ve now just purchased one for myself! Can’t wait for it to arrive. Great company to deal with too, very nice & helpful would fully recommend to anyone wishing to purchase a high quality bed”

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Posted 6 years ago

“Exceptional service and product. Absolutely delighted with the quality of the bed I received and the customer service.”

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Posted 6 years ago

“The bed was easy enough for me to assemble by myself. It took 1 1/2 hrs with a break. The bed is solid and well made. Much better quality than the cheaper double bed I previously had. With the super king we have a much better sleep. Great company 😁 website is easy to use and delivery was no problem either.”

The Original Bed Company 5 star review on 5th June 2019

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Posted 6 years ago

“Excellent service, easy and quick. Great communication from delivery drivers. Would highly recommend and will use again.”

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Posted 6 years ago

“Matthew went beyond service for us, and has helped us more than he will ever know. Thank you so much.”

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Posted 6 years ago

“Single bed was relatively easy to assemble. Seems sturdy and well made.”

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Posted 6 years ago

“We are very happy with our experience with The Original Bedstead Company. They were most helpful when phoning, visiting the showroom and post sales when we had a slight issue. Our bed looks great and is good value for a quality item.”

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Posted 6 years ago

“Bed and mattress ordered 29.03.19 with 6-8 week delivery period. Due 10-24 May 2019. Now on 9 weeks and still not here. Been given 2 delivery slots a day apart and both were cancelled by courier Arrow XL during the time slot I had been given. So have taken time off work for no reason. Only contact is by text message confirming slot then cancelling. Cannot get through to Arrow XL on web chat or answering phones which go on and on with a 0333 charge number. I waited 16 mins before giving up. Emails to Original Bedstead go unanswered and have left 3 voice messages today on their various numbers and no-one has rung me back. Paid a LOT of money for a bed and mattress and wish I had just gone to John Lewis......”

Helpful Report

Posted 6 years ago

The Original Bed Company is rated 4.8 based on 2,445 reviews