The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,676 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,676 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 22nd August 2026

364

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The day the bed was supposed to be delivered, the delivery company rang me in the morning to say they'd be here within half hour and they didn't arrive, they then told me at 7pm they weren't coming, annoying when I waited in all day! I then had to rebook the delivery. This wasn't the bed company's fault though! When the bed did arrive days later I noticed after they'd gone the one long slim box with the sides and end in was damaged and it wasn't until I tried to put the bed together I realised I couldn't because the centre bar and both side pieces were bent, I called my brother who managed to bend the ends into position so we could put it together, I didn't want to send it back as I'd been sleeping on my mattress on the floor for a while and didn't want to wait whilst it was collected and another delivered. It's a beautiful bed and looks lovely in my bedroom (Edwardian) it's just a shame it arrived damaged.”

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Posted 6 years ago

“The most beautiful bed - people have commented on how attractive it is! The bed drawers are an absolute must have - huge amounts of space for storing pretty much anything and still space left over under the bed!”

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Posted 6 years ago

“Great bed, great service”

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Posted 6 years ago

“Had the option for beds that were in stock asked if I could have it delivered on a certain day Very happy with the service and the bed is lovely very well put together”

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Posted 6 years ago

“Order arrived and was assembled as per instructions no problem.Quality of the items was very good and well made. After a few weeks of "breaking in" we have begun to get the feel of it and look forward to many years of night time comfort.”

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Posted 6 years ago

“The ‘Olivia’....A classic yet timeless design! Fantastic quality, well packaged and super quick shipping!”

The Original Bed Company 5 star review on 24th July 2020

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Posted 6 years ago

“Excellent quality, great service - very pleased”

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Posted 6 years ago

“Lovely bed and very clever under bed drawers. Service was great only compliant I have is that the frame is supposed to be white it is more cream”

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Posted 6 years ago

“The bed exceeded expectations in terms of look and quality build. It was, however, really complicated to put together due to how the bolts and other fittings work. The instructions were also insufficient. I say this as a person who has put together all manner of self-build wardrobes, kitchens, beds, etc so I can't imagine how much difficulty someone who isn't used to doing this sort of thing might have. Yes, the end result is great, but I had to take things apart multiple times to get it right.”

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Posted 6 years ago

“I’ve bought six beds over the years from The OBC - brilliant service and the bed frames are fantastic. Great quality. Got another one arriving in two weeks for my daughter.”

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Posted 6 years ago

“We’re so happy with the beds! We had them made as small singles (2ft6 wide) and we couldn’t be happier with them. Really well made and solid. The customer service was also FANTASTIC.”

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Posted 6 years ago

“Very well made bed, easy to put together”

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Posted 6 years ago

“Excellent beds very good quality. Only issue is the communication from the company, as I felt I had to chase”

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Posted 6 years ago

“Very pleased with the quality of the bed and mattress no issues with delivery, thanks”

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Posted 6 years ago

“Bed is amazing, had it several weeks now and is so comfortable. Always wanted a bed like this and very much lives up to my expectations. Very good quality and Value, love it.”

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Posted 6 years ago

“Beautiful bed, looks amazing so pleased with them both”

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Posted 6 years ago

“Bed is excellent quality service from once excellent. Delivery . The bed arrived on two different days which wasn’t so good as we had got rid of our old bed bed but obviously that was the fault of Tuffnals . Overall very pleased with the bed”

Helpful Report

Posted 6 years ago

“Found the website looking for beds in general. Liked what we saw and the prices were excellent as well. The site was very easy to navigate and to use. After sometime viewing several different beds and the options, we finally choose one. Ordered the bed online in the middle of April. Wait time due to it having to be made, was 10-12 weeks. Bed arrived 12 weeks later and was soon erected and ready for our first nights sleep. Construction was straightforward and relatively easy, but you do need two people to put it up. Just makes it a lot easier to do. Very sturdy and hopefully will last the rest of our lives. The whole process from start to finish was easy and communication via email, was also excellent. A great company to deal with and well recommended.”

The Original Bed Company 5 star review on 23rd July 2020

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Posted 6 years ago

“We got good, responsive service, prompt delivery and a very, very nice bed. Just great all round.”

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Posted 6 years ago

“We bought a king bed for our summer house in the south of France. We received full support from the customer service to organise the delivery to our home and everything went very well. The bed is high quality and beautiful. We had to wait 8 weeks, but it really worth it. We put the bed in a dry-stone hut (called a Borie), very typical of this area of Provence.”

The Original Bed Company 5 star review on 13th July 2020

Helpful Report

Posted 6 years ago

The Original Bed Company is rated 4.8 based on 2,676 reviews